Amazon Prime 

PRIME verbirgt seine Video-Zusatzkanäle - und lügt. Rufus (die hauseigene AI) gibt Wege an, die nicht stimmen; die Community schweigt; die Kanäle der Konkurrenz werden (offensichtlich provisionsbasiert) intensiv beworben - und die Eingabe eines Feedbacks ist nicht möglich (der Link führt zur Community-Website). So verhält sich ein arroganter Oligarch, der einen kräftigen Tritt bracht. Durch Service-bewusste Kunden, die ihn meiden.

I've been an Amazon customer for years, and while their delivery service can sometimes be frustrating, their customer service is genuinely the best I've ever experienced.

Unfortunately, I've had parcels left in random places, delivered to the wrong address, or marked as delivered when they weren't anywhere to be found. It's incredibly frustrating when this happens, and I do think Amazon needs to improve the standards of some of their delivery drivers.

However, what keeps me coming back is how Amazon handles these situations. Their customer service is second to none. Every advisor I've spoken to has been polite, empathetic, and incredibly quick to resolve the issue. They always work towards a fair solution without unnecessary hassle.

On my most recent contact, the advisor reassured me that if the seller couldn't resolve the issue, Amazon's A-to-Z Guarantee team would step in and ensure I wasn't left out of pocket. That level of customer care is rare these days.

So while I hope Amazon continues to improve its delivery network, I honestly believe their customer service sets the gold standard. Fast, friendly, reassuring, and genuinely customer-focused. That's why they continue to earn my loyalty.

Inizialmente tutto ok, anche la pubblicità andava bene, 2 per video, un buon compromesso... ma ora tutti i video non hanno solo 2 pubblicità si arriva anche a 4 a volte... Indecente... Quasi peggio di youtube. Ti obbligano a pagare altri soldi per la veraione senza pubblicità che tanto non puoi comunqie vedere tutto dato che i film migliori sono su altri cataloghi a pagamento. Non è più cosi valido.

Ladri di prima categoria: uno si accorge di aver fatto un abbonamento, nel mio cado da hbo max solo quando gli arriva l’addebito ?? Io non manco cosa sia hbo : ladri ladri ladri

Prime me ha estafado, me di de baja a principi de junio y me respondieron que el día 23 de junio dejaría de recibir el servicio, pues el día 39 de junio me volvieron a cargar la cuota de 6,99, lo he reclamado por diferentes medios que de dan opción y nada, impresentables

Slow erosion of value!

Ads are bloody ridiculous now. When it first started I made the argument I was paying for something and being sold. Then ads were 12s long. Now they are minutes…. Even if you pause you get subjected to it again. Things that used to come ‘tomorrow’ now take two days. Customer service used to be good. Now it is a bot … and if you are really unlucky generation useless.