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AmaizOmdömen 

154
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money orga... Se mer

Betygsatt 3 av 5 stjärnor

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... Se mer

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Betygsatt 5 av 5 stjärnor

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... Se mer

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Betygsatt 5 av 5 stjärnor

Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have bl... Se mer

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Företagsinformation

  1. Bank

Om Amaiz

Skrivet av företaget

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

154 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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4,0

Alla omdömen

(154)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have a personal account with a…

I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money organised. It’s a good alternative for standard bank.

26 maj 2026
Betygsatt 1 av 5 stjärnor

I am extremely disappointed with Amaiz

I am extremely disappointed with Amaiz.
My account balance was frozen due to what they described as an ongoing review, and despite my repeated attempts to contact them over the past year, I have received little to no meaningful communication or updates.

It has now been over a year, my funds remain inaccessible, and my inquiries continue to go unanswered. This level of customer service is unacceptable, especially when customers' money is involved. Based on my experience, I cannot recommend Amaiz.

22 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and convenient

I've had my account for a while, but recently started using more services. Issuing virtual cards for team expenses has been quick and convenient

25 juni 2025
Betygsatt 5 av 5 stjärnor

As a small business owner

As a small business owner, I needed a banking solution that could keep up with my growing needs. Amaiz offered me payment solutions that I was looking for. I’ve been using their services for a while now, and it’s been a great experience.

30 april 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Why is the screen so hard to use

Why is the screen so hard to use ? I am having troubles doing my live scan how can you help please?

18 december 2024
Omdöme utan inbjudan
Logotyp för Amaiz

Svar från Amaiz

Dear Sheena,

We’re sorry to hear about the difficulties you’re experiencing with the verification process. We use a standardised identity verification solution from Sumsub, designed to ensure a seamless and secure experience.
Our customer support team will contact you shortly to guide you through the process step by step and resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We sincerely appreciate your patience and understanding.

Kind regards,
The Amaiz team

Betygsatt 1 av 5 stjärnor

They declined my application and won't…

They declined my application and won't tell me what went wrong. What a shitty customer service

12 december 2024
Omdöme utan inbjudan
Logotyp för Amaiz

Svar från Amaiz

Dear Applicant,

We are very sorry to hear about your experience and understand your frustration. As a regulated Electronic Money Institution, we are required by law to follow strict compliance rules. This means that we cannot disclose the specific reasons for an application’s rejection.
Our team follows these protocols to ensure we meet regulatory requirements and maintain the highest standards of service.

Thank you for your understanding.
Kind regards,
The Amaiz Team

Betygsatt 4 av 5 stjärnor

Amaiz provides a great service

Amaiz provides a great service, especially when it comes to SEPA payments – they are fast and reliable. However, I would have rated 5 stars if SWIFT transfers were available. Overall, it's an efficient platform with room for improvement in international payments.

8 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It’s been 10 days now that my account…

It’s been 10 days now that my account is froze with over 10k in it whenever i call them to speak to manager they just put my call on hold and then disconnect it.
I’m gonna file a complaint against them to my Mp and also to watchdogs..
They are just thieves stay away from them.

24 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

These people are thieves they block…

These people are thieves they block your account once you have a bit of money in there then don’t respond or when they do your not found on the system! Stay away don’t loose your money with these jokers had a very terrible experience still trying to get my money through courts now hopefully!

18 januari 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

So far not good

So far not good. Payments took 3 days to arrive after being told there’s no processing times only to find out there is.

Once transferred the the account number and sort code (which I had to extract from my IBAN as apparently you can only get your actual account number and sort code by going on a desktop / laptop / Pc (doesn’t work on phones safari etc), logging in and finding it.

After this, I now don’t know how to transfer from my GBP account to my card? Why do they show different balances. No option to transfer it over, been waiting 2 days for someone to tell me how. Should the customer service agents not know the basics of the company they work for?

Always being redirected to another team

* query still not resolved as yet.

27 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Read Before you Use this Banking App

Extremely poor service, bad Application of software prevents you accessing any accounts. We have reported to ombudsmen and now instructed a solicitor (under advice) We are now also going to the metropolitan police financial crime unit about this company. It needs looking into urgently.
Please do not use this bank and save yourself any heart ache.

15 juli 2021
Omdöme utan inbjudan
Logotyp för Amaiz

Svar från Amaiz

Hello Dave - we understand that the recent update caused you difficulty accessing your the app. We worked to resolve that technical issue as soon as possible and all systems are now up and running. As we introduce a new suite of features to the app this year, we're waiving fees for all existing customers for the rest of 2021.

We take all feedback seriously, not least to ensure we can provide the best support to the companies that use us. Please please contact us on complaints@amaiz.com to discuss this in more detail.

Betygsatt 1 av 5 stjärnor

Stay well clear

This supposed switchover this last week has been shocking, a week after and still cannot access funds to either pay in or take out. Off to the ombudsman this weekend, had enough of their fake excuses, complete scam or sham of a bank

2 juli 2021
Omdöme utan inbjudan
Logotyp för Amaiz

Svar från Amaiz

Hello Darren - we are very sorry about the difficulties you experienced during the recent switchover. Some customer accounts were affected by technical issues during this major transfer, which we worked hard to resolve as soon as possible.

Limiting disruption was our priority, and all systems are now up and running. In respect of these major changes, account fees for all existing customers are being waived this year, and we'll shortly be reaching out to every account holder with details of the new features Amaiz accounts are now able to offer.
We take all feedback seriously and are focussed on building better accounts that benefit businesses like yours. We’re confident that all issues are fixed for you now. If you wish to discuss this in more detail, please contact us on complaints@amaiz.com.

Betygsatt 1 av 5 stjärnor

21St Century Scams are Banking Apps.

21St Century Scams are Banking Apps.

This banks are all the same, they say they care about regulation but 90% of cases won't by customers with Ombudsman.

When this Thug-Run scams block your money for weeks and months they benefit from it while as a customer you Lose your business and customers, they borrow your money to their clients as a loan for rediculus rates while you there suffering mentally because of them.

The regulators always focuses on customers who might be doing sins while allowing this thugs to rip their customers off..

1 mars 2021
Omdöme utan inbjudan
Logotyp för Amaiz

Svar från Amaiz

Sorry to hear your general observation on the UK banking sector - as our customers are aware, Amaiz currently doesn't offer any loan products, but we are fully authorised and regulated.

Betygsatt 5 av 5 stjärnor

I've been working with Amaiz for quite…

I've been working with Amaiz for quite some time now, and despite having a couple of questions before, I've recently devoted myself to a fake promotion that Amaiz immediately directed. Around the same time, I received a discount in accordance with common decency. The woman from the stunt group who answered my call was kind and friendly. I recommend it!

8 februari 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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