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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Super fast delivery. Strong scent throughout the house. Well worth the investment as others haven’t quite made the mark for me in the past. No hesitation in recommending

Betygsatt 5 av 5 stjärnor

1st time using Aluxury & what an Amazing service! Ordered on Thursday evening & arrived Saturday! X3 oils arrived in a lovely drawstring bag. Happiness essential oil is delightful. Fresh, strong sme... Se mer

Betygsatt 1 av 5 stjärnor

Bought two Luxury Nebula diffusers ... first failed after 6 months, second also on way out - same fault with charge not holding. Company pride themselves on customer service but this is not my experie... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Nice little device, the scent comes through straight away. There are several different settings for the timer but not it is not complicated to set at all. First I wasn't sure if the smaller 10ml bottl... Se mer

Företagsinformation

  1. Heminredningsaffär
  2. Leverantör av smaksättare och dofter

Skrivet av företaget

Aluxury® Collection is the home of premium essential oils, diffuser oils, and the award-winning Nebula waterless diffuser, all designed to fill your home, workspace, or any space with luxurious aroma. Rooted in the heart of the UK, this small, family-run business has built its reputation on uncompromising quality, impeccable craftsmanship, and exceptional customer service. Each product reflects a passion for creating a unique sensory experience, from our pioneering electronic diffusers to our carefully curated range of pure essential oils and luxury diffuser blends. Whether you seek to create an invigorating atmosphere or a tranquil haven, Aluxury® offers bespoke solutions that elevate your surroundings and enhance your well-being.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

287 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 37 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic perfume in a diffuser which…

Fantastic perfume in a diffuser which truly mattress the fragrance of black opium which I ordered I can be confident that all other fragrances will be as good the delivery was quick and I shall be ordering many more items from Aluxury

28 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Unimpressed with customer service & oil arrived different to advertised

As a first time customer I purchased 3 of their essential oils, one of which called “Dark Engima.” On their website both the bottle and description of this had “tobacco, honey, sandalwood and amber.” When I recieved the oil, it was labelled as Dark Enigma but with “nutmeg, spice, orange, patchouli, lily, musk and amber”, which coincidentally were the exact notes for one of their other oil mixes on their website. It smells like the a floral, Christmas scent rather than the tobacco, honey, sandalwood and amber. I’ve reached out to them 4 times (once on social media) to clarify if this is the correct oil, or whether there has been a labelling mix up, or whether they’ve changed their recipe. It’s been around 5 months now and they still haven’t got back to me. I checked before writing this, it appears the oil that coincidentally had the same notes has disappeared from their website, but ‘dark enigma’ is still there. I would like clarification because the oil turned up with a different label and scent than advertised.

30 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The device is not very good

The device is not very good. It’s quite loud, loud enough to be heard from across the room over the tv. I have used with their own oil and another reputable brand, and both don’t seem fill the room with fragrance. Overall very disappointing.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Original diffuser was not working…

Original diffuser was not working properly when arrived contacted company who kindly and diligently sent out replacement diffuser when back in stock I also ordered spare for myself also
Item is now working well with no issues

23 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service & products


1st time using Aluxury & what an Amazing service! Ordered on Thursday evening & arrived Saturday! X3 oils arrived in a lovely drawstring bag. Happiness essential oil is delightful. Fresh, strong smell that fills the whole house! This oil is much nicer than a well known brand & I will continue to use Aluxury for my products! Thank you!

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service and Amazing Quality Essential Oils.

Lovely fast delivery. I ordered 3 essential oils (Vanilla, Agarwood and Jasmine) and every one of them had a lovely strong scent. I am especially pleased with the Agarwood and Vanilla!
I was sent a small size of of Vanilla Essential Oil instead of the 100ml one by mistake. When I contacted Aluxury about this, they very swiftly arranged for the correct item to be sent to me and kindly let me keep the one they had already sent to me! Very happy with my shopping experience. Recommend!

26 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous product

The Nebula diffuser is definitely worth far more than the five stars I can give it on here.
The unit itself is very smart and understated and would look good in any room, whatever the decor. It is simple to operate after watching the explanatory video and is virtually silent. The best part is the wonderful fragrance choices which last for ages. The clever design means you can use it in a car's cup holder and enjoy the scent when driving too.
I wouldn't hesitate to recommend the Nebula - I have just bought one each for our three daughters!

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect gift (nebuliser) for a…

Perfect gift (nebuliser) for a mother-to-be. A safe way to add fragrance to your home when the sense of smell is heightened. Looks stylish and minimalist, and blends easily into the environment. The oil lasts longer than expected.

4 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company for diffusers

I’m so pleased that Aluxury sell these spare cartridges. I leave them in my bottles to make changing over fragrance so much easier. I plan on buying more when they are back in stock. I now own 2 of their diffusers and lots of their fragrances.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

very good Product

very good Product, fills the room with fragrance in no time. Also Excellent customer service and very quick response time to an order inquiry. Thank you

3 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An excellent brand with quality products

After hours of research for a portable diffuser I chose the Aluxury waterless one and am SO pleased I did. Its aesthetically beautiful, easy to use, quiet and works brilliantly! Delivery was super speedy, everything received without any issues and quality of the products excellent. Highly recommend this company, thank you 😊

1 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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