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Signed up for trial Altimetry. Did not agree to auto renewal. I cancelled after unauthorized auto renewal. For 2 years they debited my credit card. Finally agreed to give me a Altimetry credit for $178 not my credit card. So I’m out over $350. Don’t trust these people.

I canceled within the 7 day period and they wont refund my money.they sent me old info. from 2001 - 2002. They said they would send me my money back after i waited weeks and never did. Had to cancel my debit card so they could not keep charging me.its a shame Google lets these bums advertise ! I emailed Google and their responce was that companys like this slip through the cracks.well it must be a big CRACK ! Altinetry said that they are not a financial adviser their a financal reporter .more like a financal RIP OFF.

Fraud! They do NOT cancel your subscription even when you follow the cancellation policy correctly. It is a nightmare trying to get your money back. Don't bother!

Megan is a very bright person, articulate and caring. She is upbeat and a pleasure to deal with. I hope to continue to work with her.

Megan Bennett represents your fine company with professionalism and kindness. It was a very nice conversation to resolve an issue I had. She is an asset to your firm.

Megan was very helpful and went out of her way to make sure everything was taken care of before I hung up. That is the kind of service every company should strive for.

Thank you,
Michael J. Jones

Megan B. listened, understood, and resolved my questions and more with patience and congeniality - a refreshing telephone service experience.

Megan was very helpful. The site is difficult to get around in.

Awesome customer service, knowledgeable and friendly HR Woolcott

I had experienced a "glitch" in the system that prevented me from seeing the Altimeter. After working with Meg B. for several days, she was able to get IT to get it fixed. I want to say that Meg B. was awesome from the start, she kept emailing me with status and always answered my questions. This was top rate customer service from Meg B.

I'm 82 years old and having experienced customer service from innumerable companies over the years, when it is excellent, it deserves to be recognized. Needed help maneuvering on their site with my new subscription and Megan G patiently prompted me off to a quick overview and start. In this Covid world everyone seams to be on edge, so it was a pleasure to once again experience excellence.

Called Customer service to get help with a website question. Meg B. helped me quickly and wanted to know if I had any other questions as a new subscriber. She was genuinely interested in helping in any way beyond my initial question. She said we are here to help and call back with any questions.

I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

Meghan Bennett was a delight. She made me feel comfortable and answered all of my questions succinctly and professionally. She led me through parts of the program and how to navigate it. Was very helpful. I am almost sad I don't have more questions so she can help me more. Also, just so you don't think this is some lonely guy needing to talk on the phone I am 71 yo and happily married

First time I called Altimetry.
Although I signed up yesterday, I had not received anything via the emails yet, which is almost automatic with other companies, so had to call Altimetry to find why I hadn't received anything.
Megan Bennett assisted me in finding Joel Litman's 'Hidden Alpha' reports, etc. which I had signed up for. She was very understanding of my plight and had me sign into the Altimetry site which gave me everything I was looking for. I am now one happy camper.
She speaks English, very clear voice, understands what you are saying and is VERY pleasing to talk. Really, I do.
She's a good representative of your company and I recommend her for a double raise.

Megan B was very polite and stayed with me until problem was resolved

Checked my Discover billed for over $230.00! I never signed up! FTC here I come.

i have great results with 3 portfolios. I don t understand bad review. but I don t try to cancel. I don t know how the costumer service are good. but the portfolio is rock solid return