Alpine Surveys Omdömen 

Excellent service from my first enquiry to the on site survey. Everyone was helpful and knowledgeable.
Abbas the structural surveyor was on time and immediately identified the problem and explained the issue and next steps to rectify the problem.
Very happy with the service and would have no problem recommending Alpine Surveys

Abbas was remarkably experienced and patient. Hundred precent recommend it

I sent a request on Checkatrade and Alpine Surveys were quick to respond - Kealan called and we discussed the project of removing a small box room in the centre of my bungalow. He understood and promptly provided me with a quotation for a survey to be conducted with an additional fee for beam design, if required. Thereafter, I received other quotes and a couple were cheaper but mostly around the same or higher. A lot of the others felt like they are just a bricklayer-turned-structural-engineer but with Alpine I felt a confidence that they professional and qualified. The quote turned out to be very competitive.

I was initially offered availability for the survey in 3 working days but then offered a space a day sooner which worked well for me.

I have had the survey conducted this morning by Abbas and I cannot say enough good things - he arrived on time, was polite and clearly very knowledgeable. We spoke through what we’d like to do and he took measurements and checked the joists in the loft, etc. He provided pragmatic advice and was an absolute gentleman throughout.

Although I am a technically trained person myself, after speaking with Abbas (and whilst awaiting the survey which I have no reason to suspect will not be delivered within the next 5 working days as it is scheduled) I now have clarification on some things which I thought to be the case and also have consideration for a few points he raised which I not considered. He was thorough and attentive throughout his time at my property - answering all questions I asked him.

I can’t usually be bothered to give feedback (who can?) but after the experience I’ve just had with Abbas and with Alpine Surveys as a whole, I’m making an exception because it has been absolutely superb. I would (and may) use them again, and would recommend them without hesitation.

Alpine carried out a level 2 survey for a house we're buying. I wasn't expecting it to be as in depth and helpful as it was. We received our report quickly, they were professional and I would highly recommend and use their services again. Thank you!

Really helpful surveyor who discussed with me in detail about the issues highlighted in survey report.
Survey was very comprehensive and thorough.

Excellent and knowledgeable structural engineer that visited. Spent time afterwards with a heads up on what we will see in the report. As we have a listed building it was important to us that we had someone with plenty of experience with this time of building. We await the report but so far, a brilliant service and happy to recommend this independent service. Thank you Abbas

We had a RICS Level 3 survey done and was very happy with the detail and quality of the report. It pointed out quite a few aspects where repair was needed, which now allows us to negotiate a reduced purchase price and also we know what we're getting ourselves into! Abbas who did the survey also kindly had a phone call with us to answer some questions we had which was incredibly helpful. I also appreciate that the price of the survey was competitive.

Abbas explained the problem and was extremely patient and helpful. He has a polite, easy manner. I felt confident with his advice.

Great and friendly service provided by the Structural Engineer. All areas investigated and thorough investigation conducted. Multiple options and advice given, so the most feasible option can be selected. A quick appointment and report turnaround as well. A great experience overall.

Abbas arrived in good time, considered the issue carefully and gave lots of sensible advice. I am happy to recommend his services.

Abbas came round and was a great help giving us options and advice on a structural survey

Alpine Surveys were extremely professional and yet, friendly and easy to deal with. The survey they produced was exceptionally thorough and helpful. They were also more than happy to answer questions following the survey. Alpine Surveys is a company that goes above and beyond for its customers. I can highly recommend their services.

Had Abbas attend to assess issues with an extension wall. Abbas was very knowledgeable and provided great service. Thank you!

Very helpful and professional. Would recommend!!

We requested a level 3 but got a level 2
We requested and paid for a level 3 survey which was done on 27th March, paid for on the same day. We were initially told we'd receive the report within 4 working days, this was later changed to 5 to 7 working days which we had no issue with. We then received a level 2 report on 8th April. Had we requested a level 2 survey, we would have had no issue at this point as it was a good level 2 report. We also wouldn't have minded too much if they'd quickly acknowledged their error and provided a level 3 report over the coming days. We raised the issue on the same day and were then asked to provide proof that we had requested the level 3 as they said it was documented as a level 2. All our emails from both us and alpine surveys said level 3 and no mention of level 2 so we sent this on to them (even though they clearly had these emails already). They then agreed it was meant to be a level 3 and they would do it at some point. We weren't told what next steps were so we emailed on the 10th asking for an update. Further calls took place, during which we were told they were busy and no further visit to the home was needed but more information would be added to the report when they had time. On the 17th, we were finally told it would be ready on the 19th, when it did finally arrive at 6.25pm. Having waited so long for this report (and likely would have been longer if we hadn't kept making contact), this report was then disappointing. Some additional photos and changes of wording had been done. A 'summary of repairs and guidance' had been added which briefly listed just some of the repairs suggested, not mentioning other areas of concern documented in other areas of the report. There was an additional column for cost guidance which was empty. For a level 3 survey that we'd waited 15 working days for, we were expecting more. We're very disappointed in the service we received and don't feel we got what we paid for. We are now using another surveyor to answer our remaining questions as we are trying to purchase a house quickly and alpine surveys have been far from quick and/or helpful since the 8th April.

Having since read other bad reviews, I'm sure there will be a response to this review shifting all blame from the company onto us. I write far more 5* reviews than any other rating as I believe companies should be praised where praise is due but as someone that relies on reviews when choosing a company/service, I also think it is important to share when a company has provided a poor service.

Abbas was excellent. The report was really detailed and very well laid out. We contracted Alpine for a Level 3 building survey and impressed with not just the speed at which they managed to accommodate our request, but the level of care and time that Abbas took after the survey to answer our questions. This is a whole new process for us so it was a bit overwhelming but we really appreciated the frank and honest advice, as well as indicative costs to support us making the big decisions. Thank you. Would highly and absolutely recommend Abbas and Alpine.

I spent a whole day speaking to loads of different providers and alpine were by far the most friendly, efficient and helpful. Communication all the way through has been really good. Abbas was great, reassuring and efficient and thorough. I'd definitely recommend and would certainly use their services again.

Structural Engineer courteous and happy to chat through issues.

I recently had the pleasure of working with Abbas, and I couldn't be more impressed with his professionalism and expertise.I highly recommend Abbas to anyone in need of structural engineering service. Thank you Abbas.

Abbas made me feel comfortable and confident that the issues were being investigated thoroughly. Abbas had a polite manner, 10/10