Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Recently forced to switch to Authenticator 2fa. But I don’t get the codes on Authenticator. So, no way to access account, close it, and recapture my funds. Writing to support is no help. E... Se mer

Betygsatt 5 av 5 stjärnor

I've been using Alpaca for trading stocks since 2023, then a couple of years. Never had an issue and I'm quite surprised about the negative reviews. I really cannot complain: low fees, good API with... Se mer

Betygsatt 1 av 5 stjärnor

I initially alpaca.markets a try because they were the only broker offering what seemed to a decent REST API at the time. For one, beware of the spread they offer on most securities, it's huge co... Se mer

Betygsatt 1 av 5 stjärnor

Alpaca is the absolute worst company to deal with. Despite knowing full well what account of mine to use they continued and knowingly tried to send money to a closed account and continued to blame my... Se mer

Företagsinformation

  1. Programvaruföretag
  2. Alternativa finansiella tjänster
  3. Ekonomisk rådgivning
  4. Investeringstjänst
  5. Finansiella tjänster

Informationen kommer från olika externa källor

Alpaca API lets you build and trade with real-time market data for free.


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

35 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(35)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Utterly stupid process just to access…

Utterly stupid process just to access their API. They treat you like someone who falls under KYC for high net worth individuals. Why? Completely silly to lump us devs in with traders and speculators.

9 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I don't even know where to start

I don't even know where to start. This company has the worst customer service because they have NO customer service! ZERO phone support, ZERO online support as they're on-line chat is always down out of service, you're forced to talk to AI, who when it cannot answer or help you, it forces you to input your info and "someone will get back to you via email", which is only a transcript of what you just wrote. ive written 25 plus email, and have received ZERO response from a live person. I've been trying to cancel my API keys, from GEM Algo, BTW, don't fall for that company...ive had ZERO luck with them and now they won't return my money but that have a 365 day money back guaranty! ANYWAY...stay away from ALPACA!

9 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My nightmare began when I met a…

My nightmare began when I met a so-called expert on Instagram discussing crypto arbitrage. Embarrassment washed over me. They fronted me 8.79 BTC to start. I deposited it, traded, and pulled out 13.1 BTC without a hitch. Hooked by the easy money, I was manipulated into investing $585,026 using a personal loan. The fake profits ballooned to $4,936,169. When I tried to cash out $4,454,240, the trap sprang: a mandatory 5% processing fee ($222,712). Blinded by the sunk cost, I paid it. But when they asked for an additional 29% secondary tax, the horrifying reality set in. I was being scammed. A financial advisor recommended a blockchain intelligence agency (Fiscop-Advisor). They meticulously traced the BTC ledger to Binance P2P, isolated the scammer's fiat off-ramp, and managed to reverse the transaction.

17 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Locked out. Funds locked in.

Recently forced to switch to Authenticator 2fa. But I don’t get the codes on Authenticator.

So, no way to access account, close it, and recapture my funds.

Writing to support is no help. Explained the problem, suggested solutions, but no response at all.

I don’t think this is an intentional scam to hold onto funds. But whether it is or not, they still have my money.

15 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Overall Experience

Overall Experience: Disappointing / Unreliable

I have been dealing with a failure in the SMS verification system for a long time. Despite contacting support (Ticket #286181), the only solution offered is to use an authenticator app. For users who prefer or require SMS-based access, this is not a viable long-term fix.

Technical Issues: SMS delivery for 2FA is consistently broken, a problem that has been reported by many users in various forums for an extended period.

Support Response: While the staff is polite, they provide "workarounds" rather than actual fixes for their own infrastructure.

Conclusion: If you rely on stable, flexible login options, be aware that this platform may force you into using apps you don't want. I am seriously considering switching to a different provider that maintains its systems better.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Alpaca held my cash for 1 month

Wanted to withdraw all my funds but the processing time took 1 month with the cash not in my trading account, and the cash also not in my bank. It says "completed"... where did alpaca put my money??

27 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Communication was polite but limited

Communication was polite but limited. When I asked specific questions, the responses did not fully address my concerns.

#ECHOMINES. Late starters in well structured networks experience measurable activity comparable to early adopters.

31 december 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

At first it was all smooth and…

At first it was all smooth and responsive
I only made one successful withdrawal in my first 2wks.

Past 4 months and counting, all withdrawal request has failed.

This is a rug project in my honest opinion.
Mining investments will always be a better option, the likes of Cloud-Housemining platform

7 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Alpaca

Alpaca – Where “Relationship Manager” Means “Your Account, Their Feelings”**

After three years and eight different brokers, I’ve seen the good, the bad, and the… Alpaca. Let’s just say they didn’t exactly win the “Broker of the Year” award in my heart.

Sure, basic services are basic. But the real fun begins with the **fee structure** – a delightful treasure hunt for hidden costs! It’s like they took “transparency” and gently placed it in a shredder. Who doesn’t love a surprise fee? Keeps life spicy.

But the pièce de résistance is the **Relationship Manager™**. Oh, what power! One moment you’re trading, the next your account is frozen – not because of rules, not because of risk, but because someone’s *feelings got hurt*. That’s right. In a world of algorithms and compliance manuals, Alpaka gives you something truly special: **emotional banking**.

Did my daily $4 million trading volume protect me? Absolutely not. When the Relationship Manager is offended, the spreadsheet of your trading activity is no match for the spreadsheet of their grievances.

So, to **Daniel & Navad** – best of luck! That coveted 3.9-star rating is well within reach if you keep treating customers with this level of corporate arrogance. You’re almost there! 👏

**Final verdict:** If you enjoy mystery fees and accounts held hostage by mood-based decisions, Alpaca might just be your spirit animal. For the rest of us? There are seven other brokers. And counting.

3 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well-designed API for algo trading

’ve been using Alpaca for algorithmic and automated trading, and overall it’s been a solid experience. The API-first design makes it easy to connect my own strategies and execute trades without having to manage a traditional trading UI. I like that it supports stocks and crypto with commission-free execution and reliable real-time data — and so far withdrawals and operations have been smooth. For anyone building algo systems or just wanting a flexible trading backend, Alpaca is a dependable choice.

6 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst customer service - Jill

This was the worst experience I’ve ever had. I placed an order on ETH, and I lost money because of the trade pattern. I couldn’t contact support until they finally responded, and by then, I had lost more than 70 USD. Don’t put your money there!

15 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Automate strategies and simple set up


I’ve been trying out Alpaca for trading and really like how simple it is to set up and automate strategies. The commission-free trades and easy API make it a great option if you’re into algo trading or just want more control over your investments. I’d recommend it!

23 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Deposits stolen, position hacked closed

Until the end of this year, deposits can be withdrown, as officially announced on May. But My deposits reached BMO Harris, 10% was stolen and never transfer to trade account nor deposit history. I sent a lot of claim email with bank advice's, but support team never refund them to my account.

My position was market-sold without notification by Alpaca staff. I claimed but Support team ignored it.
Alpaca is a hacker, one of the worst scam in all over the world.

I will give no star.

5 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Looking back

Looking back, I now see the reviews were all false. If not for the help of those in the bio, I would have lost everything.

14 mars 2025
Omdöme utan inbjudan

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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