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I was locked out of my bedroom. I unscrewed the plate and took off the lever handle. I could see the spindle between the lever handles had detached.
I phoned Keys4U and a locksmith, Andrew, arrived within 15 minutes. He repaired the mechanism.
I was very relieved. Thank you.
Anne Adams

Prompt service, clear pricing, follow up phone call and no issues since we've had the door adjusted.

I had a disappointing experience with this emergency lockout locksmith service.

We explained from the outset that the door had a split spindle lock and was not deadlocked, meaning turning the internal handle would have opened the door. The locksmith initially attempted to gain entry using a plastic sheet and then advised that drilling the lock was the only viable option. Based on this professional advice, I agreed to proceed. This was an especially stressful situation as I was with my elderly parents and we had just returned from A&E, so we urgently needed to gain access to the property and relied on the locksmith’s professional advice.

However, after drilling the lock, the door was ultimately opened using a letterbox tool to operate the internal handle — a non-destructive method which had not been attempted beforehand.

My concern is that this method was not attempted before the lock was drilled and replaced. I was charged £418.80 in total, including replacement lock and installation costs. In my view, unnecessary and costly destructive work was carried out before all reasonable non-destructive methods had been attempted.

The company later stated that drilling was required to relieve pressure/load within the mechanism. However, this explanation regarding pressure/load within the mechanism was only provided retrospectively and could not have been definitively confirmed without first attempting to operate the internal handle directly. As no attempt was made to use the letterbox method beforehand, it was never demonstrated that drilling was genuinely necessary in order to gain entry.

I raised these concerns directly with the company, but they declined to offer any refund.

In my view, the overall charge was unreasonable and disproportionate given the circumstances.

Absolutely thrilled with Tommy, a professional locksmith, came very quickly & sorted out an internal door (that even removing the handles didn’t work). It was completely stuck.
Tommy was not only very knowledgeable, he was completely professional & a pleasure to have in our home. I’d definitely recommend him highly.

Our door locking mechanism jamed on a upvc door. The guy came and had a look. He didn't give us a price, he just said no problem. He broke the original lock off then took the locking strip off the door. He then put a £30 mortice lock on, all in 30 minutes. Then he charged us £420. Absolute rip off!

Super easy and efficient service after a problematic door locking system. Within hours of the problem then googling Allservices4u, the door had new locks fitted. Really impressed. Thankyou! Highly recommend!

Prompt and efficient service
Could have been a better tidy-up

Dan from Watford did a good job was professional and provided a good service.

Quick and reliable Excellent service Polite and courteous

Excellent. Prompt service for an emergency. Very professional. Requirements fully explained.

Quick, prompt,no complaints.

Amazing. Arrived in an hour , fixed the look and even helped with the front and back door without asking and for the same money. 5 stars. Would recommend.

Great service, very professional, considerate and thoughtful. Excellent job with good advice and care. Would recommend! Thank you!

Mine was a complex list of work in order to gain an EICR for my commercial property. Electrician Ahmet was exemplary in getting the job done, working well with my tenant. Very pleased all round.

If I would have to give a start I'll gave the no star at all. I contacted them for one of my property and they send me an quotation of £59+VAT labour and £20+Vat parts. guy showed up and asking for the £120+VAT for labour and £200+VAT for parts. He is really rude, no manners how to speak and asking for £150 just to showed up when I decline his price £384.

Next day I called this company explain the situation they apologies and told me that they will arrange someone today and part is bit expensive than quotation as your lock is extra ordinary. I agreed on this point and asked them that I will sent you the video; you can check which it is and give me the exact price. They sent me same price like before £59+VAT for labour and £20+VAT for lock and told me that it will slight more for lock while inspecting property.

They booked an appointment with me, I informed my tenants regarding this and they didn't showed up. they just cancel the appointment without letting me know. And when I asked about this to them they are like we are simply sorry, we can't anything more in this situation. Please you have no regret that you did wrong with someone.

For the emergency situation like that, they need to be bit serious. They are not disappointing me for a once but a twice.

Please be clear about your pricing, giving quotation of £94.80 and than asking for the £384 is not so good.

I'll never work with them. Customer care team if you are reading this comment please take some action on it.

Thank you

Really good and active good job
George dragomir

Had a great experience - work was carried out professionally and to a high standard
they made sure to explain everything to us too

I required a locksmith ASAP. I rang the company and I had someone round within 30 minutes. The gentleman was polite and friendly and he got the job done. I could not fault my experience with this company and would definitely use them again.

Great service, prompt, efficient and fairly priced.
Thank you.

I had a very positive experience with the company for my electricity needs. The customer service was excellent, and the electrician, Joel, delivered outstanding service, demonstrating exceptional professionalism, patience, and expertise. His thorough approach and attention to detail made the entire experience seamless and reassuring. I could not recommend him and the company highly enough. Please contact the company today if you’re looking for reliable, high quality electrical work you can trust.