Alessandra London 

Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

So damn disappointed in this clothing! Seriously poor quality for the prices it’s a rip off quality looks and feel like something you could get from certain cheap overseas company. I bought dungarees,... Se mer

Betygsatt 1 av 5 stjärnor

I bought a dress described as linen with no front waist seam. Long delivery brought acrylic dress badly sized with a front waist seam. Very poor stitching and horrible fabric Attempts to return broug... Se mer

Betygsatt 1 av 5 stjärnor

I wish I had of looked at the reviews before I bought 3 dresses from Alexandra London (£118) What a total waste of money!!!! Cheap polyester material and absolutely nothing at all like the pictures... Se mer

Betygsatt 2 av 5 stjärnor

Not as advertised, ordered 'silk' robe listed as nightdress. Item description states 'silk', fabric 'chaumesse silk'. When it arrived it is obviously satin, label on robe says 100% polyester. It's... Se mer

Företagsinformation


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Alla omdömen

(53)

17 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

This company is a scam

This company is a scam, pretending to have a closing down sale that ends midnight (newsflash - it has been closing for months!) Pretends to be based in UK but is in China. Shoddy polyester clothing with stitching coming apart on arrival. Will not respond to you or refund your money despite goods not as advertised and faulty. Reporting to UK Police.

15 november 2024
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Betygsatt 1 av 5 stjärnor

This company is a complete and utter…

This company is a complete and utter scam !!!!

No customer service whatsoever so ever.
No returns policy.

It’s a Chinese company masquerading a Ldn business. Theirs. Crocks. Scammers.

Avoid. Avoid. Avoid !!! Be warned !!! Be warned.

14 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered Christmas presents for my…

Ordered Christmas presents for my partner and they never arrived and were apparently rejected even though they never came to my address. Been trying to contact them but communication what so ever. Stay away

27 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The sizing is completely wrong

The sizing is completely wrong. I ordered XL to fit a UK size 14-16 / 36DD and the size was closer to M. I have contacted the company several times to confirm I will be returning the items but they haven’t confirmed. I have to pay my own shipping to send them back to China. Never purchase from this company.

20 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stay Well Away!

Arrived from China incredibly late, terrible communication throughout and poor quality, ill fitting items, stay well clear! I can't even be bothered to try and get a refund with these clowns.

In short, non branded, poor quality garments from a Chinese factory.

25 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tacky

Tacky, rubbish quality
Give up on the refund so cancelling the payment with my bank at present to get my money back

4 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered online in November

Ordered online in November. Still not received and laughing every day at the sh*tty tracking. Uk to china to uk in 3+ weeks. Be good to know if the courier is part of the scam! Almost worth the money to watch the entertaining tracking move every 3 days. Now on 3 pages! Don’t touch the company or the courier, all utter sheisters!!!

10 december 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Better than expected

In contrast to the experience of other reviewers, my item arrived and we are pleased with it, albeit the quality of the Chinese made garment is certainly not a premium product.

20 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give this company 0 stars if I…

I would give this company 0 stars if I could. I unfortunately read the reviews just after making an order so I emailed in order to cancel, but even though it had been just a few hours, they replied saying this wasn't possible because the order was supposedly on the way. It took more than a month to arrive and the items were of extremely poor quality, awful sizing and had holes in them. As soon as the items arrived I emailed to let them know I wanted a refund and to return them. NO REPLY. It's been more than 2 weeks and I've emailed them 3 times from 2 different email addresses, and continue to receive no response even though they state their customer service team supposedly gets back to you in 5 days. Do NOT fall for this scam!!!!

11 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SHIT!!!

Spent a fortune on Xmas presents they haven’t arrived and sent numerous emails with no reply’s I’ll be contacting my bank to try and put this as fraud

28 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Goods not arrived. SCAMMERS

Goods not arrived.
Emailed twice.
Glossy website of course. London based.
Which they arent.
Received a tracking number, tracking number from China. Tracking number isnt even recognised.
Scam.

19 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Claims to be closing down

Claims to be closing down - when I click on the site for a liquidation sale, it says it ends this evening at 11:59pm. But, looking at reviews left here, the site has been “closing down” since at least July 2024. It’s a complete con, please go somewhere else to buy your lingerie. Do not ignore these reviews unless you have more money than sense.

21 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Utter scam. Terrible service.

Bought some nice items for my wife as part of her anniversary gift. She deserved it after looking after me following cancer surgery. Thought I was buying from a boutique in London, CC statement says Copenhagen, tracking information from a drop shipping warehouse in China. They won't answer emails and then they told me to pay for the returns to China, but I would only receive a 20% refund once they had the item but have never provided a return address, Don't waste your time with this utterly fraudulent company. Requested money back from bank.

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My partner bought me a beautiful…

My partner bought me a beautiful matching bra and thong set, sizes are so far from being true to size. WE have emailed 3 times asking for return information to no avail. WE will be making sure to write bad reviews everywhere possible as well as claim back through our credit card company

23 augusti 2024
Omdöme utan inbjudan

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