I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company, great communication and a pleasure to deal with. From ease of website to ease of contact,ease of delivery,the whole thing I'd highly recommend them.
Företaget har svarat
I regularly buy my contact lenses from them and have always found the ordering process quick and easy. Good prices, reliable delivery, and no issues with my orders. Highly recommended
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usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Se mer
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Företagsinformation
Om Alensa.ie
Skrivet av företaget
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktuppgifter
Dublin, Irland
- +353818665717
- info@alensa.ie
- alensa.ie
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always fast and easy to use service.
17 juli 2026
Svar från Alensa.ie
Hi,
Thanks for the awesome feedback! Making things quick and easy for you is always our top priority. Hope to see you again soon!
Kind regards,
Alensa Team
Svar från Alensa.ie
Hi Malgorzata,
Thank you for the wonderful review! We are delighted to know that our pricing, delivery, and overall service met your expectations. We deeply appreciate your business and look forward to serving you again.
Kind regards,
Alensa Team
Lenses that I wanted at a competitive…
Lenses that I wanted at a competitive price and very quick delivery - what more could you want
9 juli 2026
Svar från Alensa.ie
Hi,
Thank you so much! We couldn't agree more, getting your favorite lenses delivered fast and at a great price is what it's all about. We really appreciate your feedback and look forward to your next order!
Kind regards,
Alensa Team
Always so good the service is 5* best…
Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza
7 juli 2026
Svar från Alensa.ie
Hi Elaine,
Thank you so much for the glowing 5-star review! The whole team at Alensa is thrilled to hear that you love our selection, prices, and service. We truly appreciate your support and look forward to your next order!
Kind regards,
Alensa Team
Product is great you’d hardly notice…
Product is great you’d hardly notice them
Free gift was a nice touch
26 juni 2026
Svar från Alensa.ie
We're so glad to hear you're pleased with the product and found the free gift to be a nice addition! Your positive feedback truly makes our day.
Svar från Alensa.ie
Thank you so much for the feedback!
We are thrilled to hear that everything went perfectly with your experience. We look forward to serving you again soon!
Alensa Team
Phone numbers not working... Not responding to messages, No explanation
Phone numbers not working, Not responding to emails / messages ... no answer Friday afternoon... closed Sat & Sun ( fair enough) Closed again on Monday 06.07.2026 for a Czech Bank holiday... Which is fine, just zero notification of it on Ireland facing website, UK or any other variant I tried ... so it's now day 5 of being unable to contact them re an issue I have for an order... It's slightly taking the P*** .... Definitely not using them again
7 juli 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hello,
Thank you for reaching out and sharing your feedback. We understand your frustration regarding the communication delay over the last few days, especially while you are waiting to resolve an issue with your order.
To provide some context, our main customer support operations were closed over the weekend and on Monday, July 6th, in observance of a regional public holiday. We recognize that this holiday schedule was not clearly updated on our UK and Ireland websites, and we appreciate you bringing this communication gap to our attention so we can improve our international notifications moving forward.
Our teams are now back online and actively working through the backlog of inquiries. We want to make things right and get your order sorted out as quickly as possible.
Please reply here with your order number or send us a direct message with your contact details so we can locate your account and prioritize your request immediately.
Thank you for your patience.
Kind Regards,
Alensa Team
Safe as houses in a gated community
All good. Arrived quickly and as expected.
15 juni 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hi Barry,
Thank you for your feedback!
Kind regards,
Alensa Team
Price for goods and Speed of delivery .
Price for goods and Speed of delivery .
Very good service.
11 juni 2026
Svar från Alensa.ie
Thank you for the wonderful review!
We truly appreciate your support and can't wait to welcome you back next time.
atendeu todas minhas expectativas .a…
atendeu todas minhas expectativas .a entrega foi bem rápida tbm
16 juni 2026
Svar från Alensa.ie
Ficamos muito felizes em saber disso! Nosso compromisso é garantir a melhor experiência e total agilidade na entrega. Agradecemos muito pela confiança e pela avaliação!
Great Service as always
Good products, good prices, extremely fast delivery. Need I say more!
11 juni 2026
Svar från Alensa.ie
Hi Tom,
Thanks for choosing us, and we'll be ready to deliver the same great experience on your next order.
Kind regards,
Alensa Team
Svar från Alensa.ie
Hi Tony,
Thank you for your feedback!
We look forward to serving you again soon!
Kind regards,
Alensa Team
Svar från Alensa.ie
Thank you for your feedback!
Kind regards,
Alensa Team
Svar från Alensa.ie
Hello John,
Thank you for your positive review. We are glad that you were satisfied with your purchase with us and that you appreciated the quality of our range and fair prices. We will be delighted if you shop with us again.
Have a nice day.
Svar från Alensa.ie
Hi,
Thank you for your kind words — we're really glad to hear your experience with Alensa was convenient, fast, and met your expectations.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Denis,
What a great review — thank you! Reliability, value, and on-time delivery are things we take seriously at Alensa, and we're delighted to know that came through for you.
We appreciate your trust and hope to see you again.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Miriam,
Thank you for taking the time to share your feedback — we're pleased to hear the service was fast and efficient.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
I'm very happy with the delivery of my…
I'm very happy with the delivery of my lenses and solution. It took about a week, but everything arrived intact!
21 maj 2026
Svar från Alensa.ie
Hi,
This is great to hear — thank you! We're delighted your lenses and solution arrived intact and that everything went smoothly. We always aim to make sure every order reaches our customers in perfect condition.
We'd love to welcome you back soon.
est regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Marina,
Fast, perfect, and easy — that's exactly what we're aiming for! Thank you for the lovely feedback.
We look forward to serving you again.
Best regards,
Aoife
Alensa Customer Care Team
Quick delivery, great prices. recommended
25 maj 2026
Svar från Alensa.ie
Hi,
Thank you for the recommendation — we really appreciate it! We're glad the delivery was quick and the pricing worked well for you. That's what we strive for at Alensa.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.