Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer
Företaget har svarat
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer
Företagsinformation
Skrivet av företaget
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktuppgifter
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Utmärkt
574 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service!
20 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Extremely satisfied
Extremely satisfied. Been with them for years and wouldn't consider anyone else.
20 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I keep getting emails from AlarmRelay
I keep getting emails from AlarmRelay, but I am not a customer and can not seem to unsubscribe.
20 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Hey There!
Sorry that you're having some trouble. There's an unsubscribe option on any communications from Alarm Relay. We went ahead & manually unsubscribed your email address so you don't have to worry about it moving forward. If you have any questions, let us know!
Its rare you get great service with a…
Its rare you get great service with a great price. This company is one of them. I have been a customer for 11 years in 3 different homes. They've been great since the start.
20 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
tried to make extra money; follow-up too slow
Technician called after I had signed only to recommend that I upgrade my system. When I refused, he was able to connect it anyway. I had also been told that I could use the alarm.com app the same day -- over 24 hours later I have yet to receive a passcode. Not smooth, folks.
20 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Hey Mike!
Thank you for your feedback. I'm sorry you haven't had the most pleasant experience with our team. Give us a chance to make things right for you right away. Please contact alex@alarmrelay.com. We will find a solution to make sure you are 100% satisfied with your experience.
Good simple and all I need.
20 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I've been with alarm relay for over 12…
I've been with alarm relay for over 12 years covering two homes.
response to alarms has been immediate. service is truly outstanding.
Can't beat it for the price.
17 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service!
16 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
ABSOLUTELY AMAZING
ABSOLUTELY AMAZING customer support; timely & professional.
SUPERB alarm response team. Better than the 3 previous big name monitoring companies I've used at 1/3 the price.
Seriously, the BEST alarm monitoring company. Can't go wrong with Alarm Relay keeping your family & property safe.
14 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
Had this service for over 1 1/2 years now. Everytime an alarm goes off for some reason, the company calls within a minute! very polite and courteous. Also cant beat their price. Highly recommend.
13 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very happy with service technician very…
Very happy with service technician very helpful
13 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Had to replace the battery in the unit
Had to replace the battery in the unit. Got very good instructions and info from Alarm Relay.
12 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Not used to alarm co
Not used to alarm co. not calling after alarm goes off. This has happened a couple times
10 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Linda!
Thank you so much for your feedback. I'm SO sorry that your experience has fallens short of our mission. Please give us an opportunity to make things right. There may be something technically occurring with the alarm that we can resolve for you! Give Alex a call @ 1800-624-6866 X145. Once again, thank you for your feedback & for your business. We look forward to serving you in a way that is consistent with your highest expectations.
Low rates and great customer service
Two things: 1) Their service costs less than others for comparable features. 2) Their customer support is better than anything I have experienced before. When you call you get a knowledgeable person on the line immediately. They made a mistake with a shipment and offered a discount to compensate for their error before I could even ask for it.
9 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great customer service
I've been very happy with the services. Customer service is very responsive.
7 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome Service
Awesome service. Low price. Best provider I have had since 1991 and very reliable. Thank you Alarm Relay.
5 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Detta är Trustpilot
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