Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer

Betygsatt 1 av 5 stjärnor

The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer

Betygsatt 5 av 5 stjärnor

Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer

Företagsinformation

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Skrivet av företaget

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

574 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(574)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Alarm Relay Company - Good Service plus Good Price

Responsive service, great technical support, good price, easy to get in-touch with. Will definitely recommend, especially for someone with the existing Alarm System in the house.

2 augusti 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 3 av 5 stjärnor

Install process was prolonged due to…

Install process was prolonged due to complications on our end (our old company wouldn't release the cellular signal) and on not clear communication on their end. Eventually got worked out after rescheduling tech appointment 3 times. I also got conflicting info on what ap is needed to control the system- still trying to sort that out. Otherwise has been very responsive and quick to call back if messages left.

30 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you so much for your feedback. I apologize on behalf of the team at Alarm Relay that you didn't have only the best experience with us. I'm glad you're online with us and things are working well now. We will continue to take feedback from customers just like you to make sure that our experience is always consistent and of the highest quality. Thank you for your business! We're proud to be protecting you!

Betygsatt 4 av 5 stjärnor

Salvador was very helpful and patient…

Salvador was very helpful and patient with helping me nstall and program.

28 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 4 av 5 stjärnor

Customer service was excilant to set up…

Customer service was excilant to set up the account with Katy and the tech walked me through the reprogramming of my existing key pad over the phone with no problem.

Only issue I have is that I received by mail two window / door stickers to show and "advertise" Alarm Relay when I signed up. I have four doors on my home so I call customer service and requested more stickers. They said there was a charge to order more stickers - Come on guys, I am trying to advertise your company - I own my own business and we give away our tee shirts so people will know who we are and and we get our name out there to be seen. and you are going to charge for stickers. (who's idea was that ! )

28 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Easy to setup

Easy to setup. Monitoring works very well.

28 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Great since day 1.

We have always felt secure since day one. Thankfully, no one has actually tried to break in, but we set off our alarm at least once a week and the call to our home comes within seconds. I usually burn dinner at least once a month, Alarm Relay, calls again within seconds. Thanks for your help keeping my family safe.

27 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Had been a long customer of Alarm Relay…

Had been a long customer of Alarm Relay in NY and when we purchased our new home in FL. We made the switch from ADT to Alarm Relay.
They made the switch a breeze.

23 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

I have had nothing but positive…

I have had nothing but positive experiences with Alarm Relay for more than a decade! Why pay two or three times what they charge for monitoring?

19 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Fast response

Fast response. Inexpensive.

17 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

New Customer

The cost for monitoring both intrusion and fire is less expensive than other competitors which made my decision easier as well as their customer service.

17 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Genuine customer service with…

Genuine customer service with representatives empowered to solve problems. Responsible and reliable - and priced well!

17 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 1 av 5 stjärnor

Bad customer service

16 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We're so sorry to hear that you did not have a quality customer service experience. We'd like to make things right for you right away. Can you please contact alex@alarmrelay.com or dial 1800-624-6866 X145 so we can make sure you are satisfied with your service level? We would hate to see you go.

Betygsatt 5 av 5 stjärnor

Alarm Relay was very helpful

Alarm Relay was very helpful during the installation process and their employees were very nice.

16 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

We used Alarm Relay for several years…

We used Alarm Relay for several years in our previous location and it was a no-brainer to go with them again in our new location. Excellent service and really great people to work with.

16 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Great service

I came from another company which I thought had great service. But after experiencing the service from Alarm Relat I can say they are night and day better. Great customer support with fantastic pricing options .

16 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Great customer service & patience with…

Great customer service & patience with me getting my alarm system monitoring up & going. Thanks!!!!!

16 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 1 av 5 stjärnor

it took so long for them to get back to…

it took so long for them to get back to me and with no success , I still dont have my alarm working.

16 juli 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for your feedback. We are so sorry you haven't had the very best experience with us! Give us a chance to make things right as soon as possible! Please contact alex@alarmrelay.com & we will make sure to create a solution for you right away.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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