Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer
Företaget har svarat
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer
Företagsinformation
Skrivet av företaget
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktuppgifter
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alarm Relay Company - Good Service plus Good Price
Responsive service, great technical support, good price, easy to get in-touch with. Will definitely recommend, especially for someone with the existing Alarm System in the house.

Svar från Alarm Relay
Install process was prolonged due to…
Install process was prolonged due to complications on our end (our old company wouldn't release the cellular signal) and on not clear communication on their end. Eventually got worked out after rescheduling tech appointment 3 times. I also got conflicting info on what ap is needed to control the system- still trying to sort that out. Otherwise has been very responsive and quick to call back if messages left.

Svar från Alarm Relay
Salvador was very helpful and patient…
Salvador was very helpful and patient with helping me nstall and program.

Svar från Alarm Relay
Customer service was excilant to set up…
Customer service was excilant to set up the account with Katy and the tech walked me through the reprogramming of my existing key pad over the phone with no problem.
Only issue I have is that I received by mail two window / door stickers to show and "advertise" Alarm Relay when I signed up. I have four doors on my home so I call customer service and requested more stickers. They said there was a charge to order more stickers - Come on guys, I am trying to advertise your company - I own my own business and we give away our tee shirts so people will know who we are and and we get our name out there to be seen. and you are going to charge for stickers. (who's idea was that ! )

Svar från Alarm Relay

Svar från Alarm Relay
Great since day 1.
We have always felt secure since day one. Thankfully, no one has actually tried to break in, but we set off our alarm at least once a week and the call to our home comes within seconds. I usually burn dinner at least once a month, Alarm Relay, calls again within seconds. Thanks for your help keeping my family safe.

Svar från Alarm Relay
Had been a long customer of Alarm Relay…
Had been a long customer of Alarm Relay in NY and when we purchased our new home in FL. We made the switch from ADT to Alarm Relay.
They made the switch a breeze.

Svar från Alarm Relay
I have had nothing but positive…
I have had nothing but positive experiences with Alarm Relay for more than a decade! Why pay two or three times what they charge for monitoring?

Svar från Alarm Relay
New Customer
The cost for monitoring both intrusion and fire is less expensive than other competitors which made my decision easier as well as their customer service.

Svar från Alarm Relay
Genuine customer service with…
Genuine customer service with representatives empowered to solve problems. Responsible and reliable - and priced well!

Svar från Alarm Relay
Great experience and top notch service
Great experience and top notch service. I would expect nothing less from Alarm Relay.

Svar från Alarm Relay
Alarm Relay was very helpful
Alarm Relay was very helpful during the installation process and their employees were very nice.

Svar från Alarm Relay
I been using them for over 25 years!
I been using them for over 25 years!
The best!

Svar från Alarm Relay
We used Alarm Relay for several years…
We used Alarm Relay for several years in our previous location and it was a no-brainer to go with them again in our new location. Excellent service and really great people to work with.

Svar från Alarm Relay
Great service
I came from another company which I thought had great service. But after experiencing the service from Alarm Relat I can say they are night and day better. Great customer support with fantastic pricing options .

Svar från Alarm Relay
Great customer service & patience with…
Great customer service & patience with me getting my alarm system monitoring up & going. Thanks!!!!!

Svar från Alarm Relay
it took so long for them to get back to…
it took so long for them to get back to me and with no success , I still dont have my alarm working.

Svar från Alarm Relay
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