Gap insurance seems genuinely useful if the worst happens. ALA was easy to quote with (even with a car where the registration hadn't yet filtered through to DVLA), the price was reasonable with some u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service. Helpful, polite and very transparent. Everytime we contact ALA the call is answered promptly and the person response is clear and understandable. Would recommend this company to... Se mer
My recent experience with your online service and customer support team. Having completed the online form, I found the process straightforward and easy to navigate, which made submitting my infor... Se mer
I found the ALA website site very easy to navigate and use. The prices offered i thought were very competitive compared to some other providers. Any questions I had were quickly answered by staff.... Se mer
Företagsinformation
Om ALA Insurance
Skrivet av företaget
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
5% off GAP with code TRUST5
Skrivet av företaget
- Get 5% off your GAP insurance policy with us!
- Using code TRUST5, you can get 5% off your GAP insurance policy and 5% off our Warranty cover and minor damage policies. This code can be applied to policies for new and used vehicles. For more information visit our website or call one of our friendly, UK-based team on 01653 916304.
Best Price Guarantee
If you find a comparable GAP premium online for less, we will match the price!

We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
Kontaktuppgifter
Unit 3, Park Farm Courtyard, Easthorpe, YO17 6QX, Malton, Storbritannien
- 01653916304
- info@ala.co.uk
- ala.co.uk
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Contact insurance …
GOOD TO TALK TO MEMBER OF STAFF AND EASY TO ALTER OUR POLICY.
Your staff was helpful and efficient
Fantastic company to deal with
Fantastic company to deal with. Would not use anyone else’s
Excellent Service
My recent experience with your online service and customer support team. Having completed the online form, I found the process straightforward and easy to navigate, which made submitting my information quite hassle-free.
During the process, I had a few questions that I wasn’t entirely clear about, so I decided to call your helpline. I was pleasantly surprised that the wait time was short, and the representatives I spoke with were friendly and helpful. They patiently answered my queries and clarified the points I was unsure of, which I greatly appreciated.
While I hope I won’t need to submit any claims in the future, I will be watching closely to see how efficiently and thoroughly your team handles such cases when they arise. So far, my impression is positive thanks to this initial interaction.
Thank you for your assistance and the smooth experience so far. I look forward to continuing to use your services with confidence.
Excellent, easy to deal with
Excellent, easy to deal with, and far more cost effective than that offerred by car garages
easy and clear options
Excellent service.
Excellent service.
Helpful, polite and very transparent.
Everytime we contact ALA the call is answered promptly and the person response is clear and understandable.
Would recommend this company to friends and family.
Great value and friendly service
Great value and friendly service.
Took a 4 year Gap insurance policy. Really easy to set up, great price. Used several times in the past would recommend.
Gap insurance
Online quote with account was quite easy to do. Had to call regarding previous policy required to be cancelled and received refund..
A very good and affordable premium for…
A very good and affordable premium for the insurance cover provided.
Very helpful and competitive company
I was already an ALA customer and got gap insurance for my new car but I got a transfer payment straight away and taking out a new policy was easy and straightforward
Quick and easy to get my insurance no…
Quick and easy to get my insurance no messing around stright to point and easy to follow the information on your site
Very honest
Very honest, and fair and straightforward with me.
I had been with them for two years previously with my lease vehicle. And found out about them, Via I’m not a car guru YouTube site.
Great customer service
Great customer service, timely response to messages, easy process on the website.
Helpful and knowledgeable
Helpful and knowledgeable
Enquiry dealt with promptly and efficiently
Great service
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