I placed my order with Al-Layth on 7 August and paid extra for next-day delivery because I specifically needed the shorts for a holiday abroad. The order was dispatched on 8 August, but... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The gandoura I received, ma'sha'allah the quality was really nice and of a high standard. You could tell it was as the fabric was heavy but not HEAVY like unwearable. AND the embroidery was perfect... Se mer
Företaget har svarat
Brilliant customer service! I ordered a size too big and Al Layth immediately offered to send me an exchange - kept in contact the whole time and made sure to offer me the next best available product.... Se mer
Företaget har svarat
Al Layth has amazing customer service and on top of that the quality of the thobes are top tier ما شاء الله. Support this Muslim business for the sake of Allah and you will get the reward in akhirah a... Se mer
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Shop Premium Modest Wear, exclusive oud fragrances and new collections. Discover the latest arrivals and step into the next chapter of Al Layth.
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★☆☆☆☆ — Nearly 4 weeks for a next-day delivery order
I placed my order with Al-Layth on 7 August and paid extra for next-day delivery because I specifically needed the shorts for a holiday abroad.
The order was dispatched on 8 August, but Al-Layth later admitted that they had mistakenly sent it using Royal Mail Tracked 48 instead of the next-day service I paid for.
The parcel did not arrive before my holiday. I had to repeatedly chase for updates, and although the next-day delivery charge was refunded, I was told they would not refund the actual order while Royal Mail still showed it as being in transit. This meant I was left with no item and no refund, despite the delivery error not being my fault.
What made things worse was that on 27 August I was told a replacement was being sent and that new tracking details would follow. After chasing again, Al-Layth later admitted that the replacement had never actually been sent.
The original parcel was finally delivered on 2 September — almost four weeks after I placed the order on 7 August, despite paying for next-day delivery.
Royal Mail delays can happen, and mistakes can happen. My main issue is how the situation was handled afterwards: repeated chasing, poor communication, refusal to refund while I had no goods, and being told a replacement was being sent when it had not been.
I chose Al-Layth because I wanted to support a Muslim-owned business and expected a high standard of fairness, honesty and customer care. Unfortunately, my experience did not reflect that.
Their final communication was more transparent and acknowledged the mistakes, which I appreciate, but it should not have taken this long or required this much chasing.
Order date: 7 August
Actual delivery date: 2 September
1/5 based on my experience.
Not going to support this business.
Allahumma barik
Allahumma barik, if you’re looking for modest sportswear with good quality, comfort and meaning, Al Layth is your premium choice.
great shorts very practical and can be…
great shorts very practical and can be used for exact intended use. Zipped pockets is also useful.
Great customer service
Products delivered on time and with great customer service that reaches out to you if you have any questions or if anything goes wrong.
Highly Recommend Al-Layth
As always, as a returning customer of Al-Layth, the service and quality of items is always 10/10.
They have a non refund policy and the…
They have a non refund policy and the item delivered is too small. Would not recommend.
Top tier service
Top tier service! They really go out their way to help you with your order. Have bought from them in the past and will continue doing so in the future. The service has always been the best with quick delivery too. I like the Omani thobes in particular but all thobes ive bought have been made very well with high quality fabric. The best experience!
I ordered off here for my son
I ordered off here for my son. He wanted a blue thobe for eid. The delivery came within 2 days and it is absolutely beautiful.
The thobe was amazing and kept me warm
The thobe was amazing and kept me warm, but it attracts too much dust
Top Quality
Very good quality Hat. Will definitely be ordering more. Fast delivery and great customer service. Also got a sample of the new fragrance that they will be launching soon, can't wait to get a bottle of it Insha'Allah
Thobe ordered and received in a couple…
Thobe ordered and received in a couple of days, extremely happy with the quality of the thobe and speed of service!
Zero complaints to be made
Zero complaints to be made!
Fits perfectly looks perfect and feels perfect allahumabarik!
triple black thobe
just got this thobe for my husband, the quality is amazing!! they're also very helpful and responsive through email, will definitely keep supporting this business
Recieved as promised
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