AirPureStore Omdömen 

43
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent intelligent air purifier! Great company since I didn't get scammed or anything like that. I had received two emails but they didn't send me a tracking number or anything. So, I sent them ano... Se mer

Betygsatt 5 av 5 stjärnor

I wanted an ozone generator for pest control, they seemed like a small company selling exactly what I am looking for. I ordered a machine, and to my utter surprise I received it on the next morning (t... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Very bad customer service, I ordered a Blueair purifier and on website it had purifier and 2 filters for €189, I purchased and was out for delivery but was sent back to company and after many phone c... Se mer

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Betygsatt 5 av 5 stjärnor

I was looking for a good HEPA air purifier. I just found one. In comparison to the competitors Air Pure Store is the best in terms of value for money. The purifier is easy to use, lightweight and so... Se mer

Företaget har svarat

Företagsinformation

  1. Luftfiltersleverantör
  2. också i
  3. Heminredningsaffär

Skrivet av företaget

We wanted to ensure that the air we breathe and the things we handle are clean and safe. With our Air Purifiers, your home feels as fresh as the Great Outdoors AirPureStore Providing reliable, affordable Air Purifiers and Ozone Generators for everyone. We give you the tools to clean your environment whether it's Air Purifiers, Ozone Generators, Water Purifiers, UV Sterilizers or something else from our range, you can be confident that we have sourced products of the highest quality to meet our exacting standards. Free Delivery in Ireland and a 100% Satisfaction Guarantee on all our products.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,1

Alla omdömen

(43)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent company … I highly recommend them 10/10

After having looked at there website I rang the company for advice as I was unsure which product to purchase, I found them extremely helpful and knowledgeable, I was very happy with the advice I got, I made my purchase on line which was very easy to do and my product arrived so fast I was amazed at the speed the whole process took from initial browsing the internet to having my purchase arrive at my door & the appliance up & working... absolutely fantastic... I ordered Thursday night & appliance working at lunch time on Saturday, I am very happy with the item I bought and I am delighted to buy from an Irish company it is the icing on the cake for me, overall exceptional happy customer & I will buy from them again & I most certainly will recommend them to other

17 november 2022
Logotyp för AirPureStore

Svar från AirPureStore

We are glad you have enjoyed or product and service! Really grateful and appreciate you taking the time to share your rating with us.

Betygsatt 5 av 5 stjärnor

Very good experience

Very good experience. They quickly corrected a problem with my address and the delivery was fast.
I highly recommend them.

19 oktober 2022
Logotyp för AirPureStore

Svar från AirPureStore

Thanks so much for sharing your experience with us!

Betygsatt 5 av 5 stjärnor

Fantastic Service

Ordered replacement filters for air purifiers and had them same day. Great products as always and first class service

11 oktober 2022
Omdöme utan inbjudan
Logotyp för AirPureStore

Svar från AirPureStore

Thank you for your feedback. We hope to see you again

Betygsatt 5 av 5 stjärnor

Everything went great

I wanted an ozone generator for pest control, they seemed like a small company selling exactly what I am looking for. I ordered a machine, and to my utter surprise I received it on the next morning (talk about shipping speed!). The machine was in its original box, neatly packed, and I already started using it. I have yet to check the effectiveness of the machine, but I smelled ozone as soon as I turned it on and was leaving the room.

12 augusti 2022
Omdöme utan inbjudan
Logotyp för AirPureStore

Svar från AirPureStore

Thank you for taking the time to provide a 5-star rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We are here for you anytime!

Betygsatt 3 av 5 stjärnor

Delivery

Delivery took a lot longer than I anticipated and I only got my order after enquiring about it. Came very quickly after enquiring though and the person I was in contact with was very nice.

17 april 2022
Betygsatt 5 av 5 stjärnor

Superb customer service

Superb customer service. No question too difficult and straightforward answers given. Air Purifier has eased my allergy symptoms after 10 years of putting up with it. Highly recommended.

15 april 2022
Logotyp för AirPureStore

Svar från AirPureStore

This is great to hear Mary, thank you!

Betygsatt 1 av 5 stjärnor

Received broken item and no refund

Received broken item and have been dealing with customer service for over 2 months trying to get my money back....

14 april 2022
Omdöme utan inbjudan
Logotyp för AirPureStore

Svar från AirPureStore

Hi, my name is Natalia and I am an Air Pure Store manager. Your rewiev is fake, as I am dealing with all our customers and I never received any email or phone call from you regarding your "broken" item. We always support and look after our customers. You probably got that item from a different company and mistakenly wrote a dishonest feedback to our company.

Betygsatt 1 av 5 stjärnor

Items not received

Very bad customer service, I ordered a Blueair purifier and on website it had purifier and 2 filters for €189, I purchased and was out for delivery but was sent back to company and after many phone calls between dpd and purifiers.ie, they got it sent back and are not honouring the sale, it was an error on their system but are not honouring that. I paid for items so I should receive them but the lady that I rang at air purifier was not nice at all to deal with. Do not recommend this company. I PAID for items so I should receive them. Very bad customer service.
No items, no refund and getting nowhere with customer service.

5 april 2022
Omdöme utan inbjudan
Logotyp för AirPureStore

Svar från AirPureStore

Dear Sandra, this rewiev should not be addressed to Air Pure Store, but to purifiers.ie as you wrote. We don't sell Blueair purifiers. Can you please re-check.

Betygsatt 5 av 5 stjärnor

Great product, fantastic value for money and great aftercare

I was looking for a good HEPA air purifier. I just found one. In comparison to the competitors Air Pure Store is the best in terms of value for money. The purifier is easy to use, lightweight and soothingly calm which was one of my main concerns. I highly recommend it to anyone.

Alsi, customer service is excellent

4 april 2022
Logotyp för AirPureStore

Svar från AirPureStore

Aga, thank you for your rewiev! I am so glad to hear that you enjoyed our product and service!

Betygsatt 3 av 5 stjärnor

Foldable UV disinfection wand

I purchased the foldable UV disinfection wand on Sunday 20.3.22 along with another item a vitamin c ionic shower head. I contacted customer service on Wednesday to inquire about delivery. She was nothing but fantastic and helpful. She contacted me shortly after to tell me they will be on its way. on Friday 25.3.22 the items were delivered. As such company is very good. The shower head is very good, though it is too early to say I have only used it twice over the 2 days. However, the lack of the other 3 stars that the foldable wand is a gimmick. I received it on Friday which did not seem to start properly or light (flickered a little), it did not make it to a day. It actually looks a very poor copy child toy. I actually had to purchase the battery on Friday early evening, for only tried to turn it on about twice. Saturday morning 26.3.22 it totally stopped, button does not turn on. I gave it a few tries changing the batteries (although it shouldn't be an issue), I tried leaving it on charge but nothing whatsoever. I contacted the company immediately on Saturday, leaving 2 written messages (by email and through website) and also by telephone but unfortunately no reply yet. Hopefully they should reply to return it immediately, they seemed very pleasant to deal with when I contacted to enquire regarding delivery. The shower head I would highly recommend so far even though it's quite early to tell. However, the foldable wand I would not recommend- while the item is obviously faulty from manufacturer I still think it is a gimmick in quality which is also a production flaw. I am sorry I had hoped to put a better review, it was the gadget that is very poor in quality. Also it is rather expensive item for what looks a very poor copy imitation toy. Update_ The company immediately refunded and in fact their customer service offered to collect it with another item. Their service exceeds excellent.

28 mars 2022
Logotyp för AirPureStore

Svar från AirPureStore

Dear Tara, I am sorry to hear that as we always look after our customers and strive to provide the best customer service. I would really appreciate if you could please rewiev your comment, as the UV foldable wand wasn't faulty. After I checked if the batteries were installed correctly - it was working perfect!
I am looking forward hearing from you.
Thank you, Natalia @ AirPureStore

Betygsatt 5 av 5 stjärnor

Great product, great shipping

Extremely fast and on point - product arrived before the email confirming shipping did!
Vitamin C Ionic Shower Head is really good, you can see, smell and taste the difference of water.
Absolutely recommend!

21 mars 2022
Logotyp för AirPureStore

Svar från AirPureStore

Thank you Ivana for the amazing rewiev!

Betygsatt 1 av 5 stjärnor

Very disappointed in the quality shower…

Very disappointed in the quality shower went from hot to cold not impressed

21 mars 2022
Logotyp för AirPureStore

Svar från AirPureStore

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
We’d love to resolve this issue and find a solution that works for you. Please drop us a message directly via this email shop@airpurestore.com or call 0874005550 and we’d love to talk more!

Betygsatt 5 av 5 stjärnor

I love the product purchased

I love the product purchased.
The air is monitored, clean and fresh. It helped me so much when I was isolating with covid.
I use it every day to keep the air clean and fresh because I live on a main road and the traffic is so heavy at times. Plus I use oil paints and white spirits so it keeps all the nasty odours to a minimum.

13 mars 2022
Logotyp för AirPureStore

Svar från AirPureStore

Thank you for your valuable comments, we really appreciate it.

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