Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have just received my powerglide, it’s fantastic makes cleaning the floor a breeze , absolutely brilliant I have a bad back but it’s so light even I can use it !

Betygsatt 5 av 5 stjärnor

We’ve had our Powerglide for a few months now and couldn’t imagine cleaning our home without it. It maneuvers around corners and under tables with ease and scrubs the floors nicely- always leaving sur... Se mer

Betygsatt 5 av 5 stjärnor

Had an issue with my recently purchased floor cleaner. Suspected a faulty battery or charger. Contacted AirCraft by email, Shane responded very quickly. Three days later a new battery arrived FOC a... Se mer

Betygsatt 4 av 5 stjärnor

We are on our second aircraft cleaner which cleans well but our problem has been the handle it will not click into the upright position When we replaced the first one we started lifting it from t... Se mer

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Företagsinformation


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

217 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,7

Alla omdömen

(217)

30 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I love my powerglide ,it’s life…

I love my powerglide ,it’s life changing innovation, I replaced my old steam mop and was blessed with this self moving floor cleaner no pushing or pressing ,just get more pads and the floor will be easy clean .Wood floors I can clean with less water very efficiently ,no chemicals needed, perfect polished.

30 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Acts on customer feedback

Update: Following my initial negative review regarding a faulty switch after three years of use and a disappointing outcome with customer services, the owner of AirCraft personally reached out to me. They were incredibly helpful and resolved the issue. I am very grateful for a company that genuinely listens to customer feedback and takes ownership to make things right. Thank you!

24 april 2026
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Hi Mr Futter, so sorry to read this.
Please do send us a quick email to hello@aircraftvacuums.com and we’ll ensure this is resolved for you right away.
Many thanks,
Monica

Betygsatt 5 av 5 stjärnor

The best floor cleaner I have ever purchased

I bought the Aircraft floor cleaner after being told how good it was from a friend - and I have not been disappointed.It arrived after only a few days and I couldn’t wait to start using it. I have a massive floor space and using this has made my life so much easier. So easy to use and my floors are gleaming. And they stay gleaming even after a few days. I am absolutely delighted with this purchase. I will recommend it to all my friends.

28 april 2026
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Hi Kim, thank you for your kind review. So glad you’re enjoying your PowerGlide!
Warm regards,
Monica @ AirCraft

Betygsatt 4 av 5 stjärnor

I have had issues with their customer…

I have had issues with their customer service. I paid extra for express delivery but my spare didn’t arrive for 53 hours. I didn’t find this acceptable, and actually falls in their standard (free) 2-4 days. They have replied to me that 3-5 days is still express delivery - I live in London, not the Highlands and Islands. Disappointing service from what I considered to be a reputable company!!
Update
The owner of the company phoned and apologised for the poor customer service and will refund me. I think the customer service must be outsourced . Pretty decent of the owner

15 april 2026
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

So sorry to hear this Helen - I’ll make sure one of the team is in touch to resolve this for you as soon as possible.
Wishing you a lovely weekend,
Monica @ AirCraft 🖤

Betygsatt 5 av 5 stjärnor

Great customer service for an excellent product

We have had an aircraft power glide since 2020 and its used 3-4 times a week in a large area. We have been v happy with it. I have bought new pads over the years but it has been great and much easier and cleaner than a standard mop. It went wrong last week and I really wanted to leave a review to praise their excellent customer service. They were really friendly and v responsive to emails and after trying a few possibilities eventually sold me a replacement base at a discounted cost. It was 5 years out of warranty and I had just expected to have to replace the whole machine so was pleasantly surprised that you can purchase parts and impressed with the level of service provided.

1 april 2026
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Thank you for your lovely review Carla 🖤

Betygsatt 5 av 5 stjärnor

Powerglide and powerscrub

I purchased a powerglide and a powerscrub, both are fantastic. I had some difficulty cleaning the natural slate floors because the surfaces aren't smooth but the very professional customer service team got everything sorted for me. Recommended!

10 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy

Do not buy! Absolute garbage used once, came to use 6 months later battery dead/will not charge,scrap!

16 mars 2025
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Hi Helen, so sorry to hear this. Please do send our team an email so we can help? You have a full guarantee. Support@aircraftvacuums.com. Many thanks.

Betygsatt 5 av 5 stjärnor

Fantastic customer service!

Fantastic customer service!
They listen, respond & deal with issues efficiently which is rare nowadays! Thank you Dean, you were great!

28 februari 2026
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Thank you for your kind review! So happy to be able to help 🖤

Betygsatt 5 av 5 stjärnor

Had a problem 6 days outside of…

Had a problem 6 days outside of warranty - support team were uber friendly and efficient - turnaround was fast and now my floors happy again!! - would definitely recommend product and company - others could learn a lot from Aircraft - thanks guys :)

22 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous customer service

Fabulous customer service I needed a replacement battery but was unsure which one so I mailed customer service to ask but knew it was Saturday so thought I would hear from them through the week
Oh no Hollie got back to me that very day and requested for me to send a photograph of the battery I wanted to replace which I did and she got straight back to me with the product I needed and a link to the site to buy it from
Battery ordered and emailed to say thank you but I’m so super impressed hence this review
My air glide itself is a great product and brings my floors up wonderfully

6 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great on a polished concrete floor

We have a polished concrete floor, and the Aircraft Powerglide is the perfect tool for cleaning it. Using a natural cleaning solution the floors look great and are beautifully polished. The Powerglide is easy to use, flexible to get in corners and under shadow gaps and incredibly quiet. The only downside is the battery performance, which could be better.

21 augusti 2025
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Thank you for your kind review 🖤

Betygsatt 5 av 5 stjärnor

Aircraft Lume — finally found a decent fan! 

Like many of us in the UK it has been difficult dealing with the changing climate, especially on the top floor of where we live in London...

We have been on the hunt for a decent fan (powerful, quiet) for a while. Having purchased a Devola fan (good but a bit small) and a Vortex Air fan (not powerful enough, and pretty noisy) I was really pleased to find that the Lume is several factors quieter and more powerful than the Vortex Air.

In fact the Lume is as powerful as the old school fan we had before that is giant and sounds like we have a light aircraft in the room taking off!

The Lume delivers what feels to be the same airflow and even at max setting 12 it isn't annoyingly loud, and at half speed (which is still a very pleasant breeze) it is inaudible to me.

Well done Aircraft.

Only comment I have is that the remote control is a bit cheap looking and coudl do with some kind of label so you know which device it relates to.

12 augusti 2025
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Thank you for your kind review, Matthew. Delighted you love your LUME - and, rest assured, we’re working on the remote! 🖤

Betygsatt 5 av 5 stjärnor

Excellent CS

Excellent communication from CS, I was told from the outset that there would be a delay. I became a little concerned as the expected date did overrun slightly. I contacted CS and received an email the following day and now have the fan, exactly as described. Great company I would definitely recommend.

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer support

Our Aircraft Powerglide had an intermittent communication fault so sometimes it would switch on & sometimes it wouldn't.

Julie was great helping us to solve the problem which eventually required a new handle. Her remote diagnostics were very professional. She was always very responsive.

Although we had a problem, Aircraft were so helpful I wouldn't hesitate to buy from them again thanks to Julie

8 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Game over if you drop the handle

This product is overall good but if it falls over it’s game over. Only had it 6 months and it fell over and the baring snapped off and can’t be repaired. My advice is don’t under any circumstances let the handle fall because if it hits the floor the ball baring pops out it’s not repairable. Not good for a £200 mop.

27 juni 2025
Omdöme utan inbjudan
Logotyp för ACH

Svar från ACH

Hi Sharon, so sorry to hear this! Please do contact us on hello@aircraftvacuums.com and we would be delighted to help (and you have a full guarantee!) - we can certainly solve this quickly for you.
Many thanks,
Monica

Betygsatt 5 av 5 stjärnor

Gratitude Powerglide……..

I have spoken with Ali and Santa at Powerglide. They were both extremely helpful and followed up information with emails. As a result I have purchased battery, pads and charger for older model and buying two new Powerglide machines for my daughter and a charity for people with learning disabilities. Thank you Ali and Santa. Linda Edwards MBE

14 mars 2025
Omdöme utan inbjudan

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