American Integrity Insurance Group Omdömen 

No claims yet, but American Integrity has been easy to deal with and is the first insurance company I've seen that goes out of their way to keep you as a customer and proactively look for discounts.

Thanks to Katherine Nolen one of the Client Retention Specialists for reaching out to check on things!

Missed a called and realized it was- over a month later. Katherine was super understanding and explained the reason she had called. Confirmed information and when I requested to have our itemized coverage sent over, she was quick to send things over. Been with this company for 5 years and have been pleased with the customer service every time. Thank you!

Spoke with Katherine concering my homeowners and she was very helpful regarding my policy concerns.

It was a pleasure speaking with Katherine today, she promptly took care of a matter on my insurance policy and communicated promptly.

Excellent experience from start to finish. Katherine was responsive, professional, and made the entire process simple and stress-free. She explained everything clearly and handled my needs quickly. I highly recommend American Integrity insurance if you’re looking for reliable insurance service.

I called the office when I realized that I hadn’t returned a previous call from them. I had two deaths in my family back to back and never returned their call for weeks. Katherine was very understanding and professional. She answered my questions and helped us be aware of better coverage for us. The call was quick and Katherine was efficient and friendly.

Katherine was very prompt, courteous and knowledgeable!

Katherine has the best phone etiquette, and straight to the point answers for questions. ⭐️⭐️⭐️⭐️⭐️

I had missed a call from our home insurance company and I returned the call. It was Katherine who had called. I was a bit nervous as we have had a few unfortunate calls from another company in the past. Katherine was pleasant, calm and knowledgeable. Katherine was reassuring and I was so relieved!
We had a great conversation. She made me feel as if we had known each other for years. What an asset to your work force!

I received a call from Katherine Nolan this morning and thought it was just a spam call! Katherine addressed who she was and why she was calling, she was very informative and asking questions to help reduce my annual premium! I really enjoyed speaking with her and appreciate that she called just to discuss my current policy. Katherine is an asset to your company!!

Katherine was professional, efficient and, after our third phone call to your company, the only one who was able to remedy the issue. For that, we are very thankful!

Katherine was very helpful with obtaining information. She made the process so easy. I highly recommend dealing with her and her company.

I had a great experience working with Katherine Nolen at American Integrity Insurance Group. She was incredibly helpful, patient, and easy to talk to. She made sure I understood everything and went above and beyond to make the process simple and stress-free. It’s clear she really cares about her clients. I’d definitely recommend her to anyone needing help with their insurance.

I appreciate the company calling and welcoming me personally to American
Integrity. That was so considerate of them to reach out to customer.
Thank you again 😊

Katherine was awesome, you sound give her a raise.

Worked with them for years. No plan to change. They have always been fair and easy to work with.

I've been with American integrity for over 18 years and living in the town of green cove springs Florida 32043. and due to hurricane Irma. what we received in green cove was the back lash of the hurricane Irma meaning the windstorm it took down trees all that good stuff. this happened in 2017, I called American integrity claim service, LLC. I was told an adjuster was going to contact you and discuss your loss. I never ever was contacted by an adjuster. and I never received an in-person inspection that I was told. and my son tried to repair as much as he could do on his own. this was my only ever claim since I've been with American integrity then they told me get the estimates for all the repairs I did that and I submitted it.it has been 8 years of back and forth with phone calls and no one ever returned my phone call except recently. I did receive a phone call from Marlina, I do have a recording of her message to call her back, and I did. and I did today at 10/27/25 I spoke with rep.graham 10/27/25 he claimed that he did not know who she was. and then he connected me with a department that could help me at 11:59 today. and like always no one called back like they are supposed to and now its 4:48 right now. then I also tried to reach Mr. Ritchie the CEO. but I know he's busy and he has no idea what's going on with the company on how they are operating. its ashamed they take your money and cancel your policy when they decide not to help you anymore. pol.#AGH153573. due to the length of my claim not being resolved it caused more damage and my money. Signed Christina Bonner 10/27/2025 maybe the CEO can show them with ethical and professionalism and honesty.