After.com Omdömen 1 267

They made things easy at a difficult time

The experience that I had with you was everything I expected and you was wondering

Hard thing to do, but got it accomplished, seamlessly Jake did a great Job

Zane was very patient and helpful very knowledgeable I really needed the help after.com gave me at this very needed time
Thank you for being there to help our
Family

Jake was extremely helpful answering all of my questions. He was very understanding of our situation and did not try to up sell. He listened to what our needs and wants are.

Our advocate Kayt was caring and supportive. She was communicating often and answered any questions I had, even if she didn’t have the answer, she would find answers. I highly recommend using this company!

Audrey was fantastic. She took the time to call me, answered all of my questions with clarity, and most importantly, she was incredibly patient. I had been out of work for a while, and she understood my situation without pressure. She waited until I was truly ready to make a commitment. Audrey is a true professional, and I’m very grateful for her support.

I appreciated that I dealt with knowledgeable people who were able to answer all of my questions and made the whole process easy. Eric and Cole both took the time to make sure that my concerns were addressed and that I purchased what I would need, without any attempts to try to sell me more. My husband & I now both have peace-of-mind that when the time comes, our loved ones will be able to navigate our next steps with one phone call. This process truly could not have been any easier.

The entire experience with After has been nothing short of excellent. From the first phone call to the delivery of my loved one, each step of the way was clear and I was notified of each step and how long it would take. Isaac was a pleasure to deal with and answered my questions and supported me completely. I highly recommend After to anyone looking for their services. The price was very reasonable and service impeccable!

The worst experience ever they lied all the way they don’t inform u that over $480something $ will be given to some ins com for nothing besides the cremation price but they don’t tell u that and to get your refund if pure hell and still trying to get my money back been sending a cancellation letter since July 2nd they said that it takes 3 to 5 days for them to get

Jake did an excellent job, unfortunately, I forgot I had donated my body to science I do not need this service and cancelled.

After serching for months to match for what I wanted n best deal for my need I finally came across after.com n offer the best deal for my need n spoke to genlie lady Audrey in which was very helpful n professional n explain every detail I needed to know thank you Audrey n will recommend to my friends n family after. com thk Daniel

The staff was caring and kept everything professional during our time of grief

There should be some kind of customer online portal to see where I stand with payments sent and still owed. I have had much difficulty chasing someone down to send me the contract paperwork. As it stands they withdrew some money from my account for payment, but only one time, and Im sure I still owe more. I have little confidence in this company that my wishes will be fulfilled It is very difficult for me to contact anyone at any time who. can answer my questions

Brock and Jackson were very helpful. Brock answered all our questions, making the process easy and not stressful. Thank you both.

The representative was informative, he made this process easier.

Yes I felt that working with After.com was very easy and a professional way to have you're loved ones handled as far as cremation goes. Audrey made the whole process stress- free via video chat and had the feeling like I was cared about as a customer. Will recommend

My agent was extremely nice, and patient with me.he explained the plans I was interested in hearing about clearly. I had been wanting to purchase a plan, and the one I chose was perfect for me.

Over all, the experience was good. However, I never received the death certificates, not the one included with the package price or the 4 extra ones I paid for. I had to go through Vital Statistics to order them and received those in 2 days. Not sure what the problem was with After.com getting them, but after a month of waiting I asked to be refunded for the 4 extra ones I had purchased. Coby tried helping with this, but I finally had to speak to a supervisor who was able to help. I requested the refund on 4-28-25, got the run around until 6-15-25 when the supervisor (Brittany) took care of it. I received the refund the next day. Thank God this is finally over.

The worst experience I ever could have imagined in dealing with a loved one's final rest. The After.com staff couldn't be bothered to respond in a timely fashion with accurate information. They had no sense of urgency, and dragged out the final disposition until I finally went to a local funeral home that was a little more expensive, and well worth the money to have people be responsive, compassionate, and just competent. The money that could have been saved with after.com wasn't worth the hassle and traumatic experience every time I spoke with them.