Rhys was amazing, he drove a long way to fit us in. Exceptional service, gave great advice, really understood our problem and fixed it properly, ordered the new part and sent in next day. Great firm... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had been experiencing a run of problems with my big industrial machine but just couldn't put my finger on the cause. After quite a bit of general research on the net I came across a really interesti... Se mer
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An excellent company to deal with. I had a bad postal delivery which went to the wrong address, but once I raised this with the company they handled it very professional. I had to go find my parcel... Se mer
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Absolutely wonderful, kind and caring company. Very knowledgeable and always go above and beyond to help. If you are looking for anything sewing related, these guys can help. Can’t recommend them enou... Se mer
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Företagsinformation
Skrivet av företaget
AE Sewing Machines are the UK's favourite suppliers of industrial textile equipment. We specialise also in cutting, sewing and pressing equipment. From the beginning of your textile manufacturing process all the way to the end, we aim to be with you every step of the way. We offer everything from simple textile manufacturing solutions to sophisticated, yet easy-to-use automated machinery. We also supply a wide range of spare parts for all of the machines that we are able to supply.
Our service promise
We back up 100% of our customers
We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Kontaktuppgifter
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, Storbritannien
- 0330 332 6205
- info@ae-sewingmachines.co.uk
- ae-sewingmachines.co.uk
AE Sewing Machines
4,9
Utmärkt
644 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arrived in good time and it does what…
Arrived in good time and it does what it say on the tin
10 mars 2025
Svar från AE Sewing Machines
Hi,
Thank you for this review! Glad to hear you're happy with your purchase :)
Kind regards
The AE Marketing Team
Svar från AE Sewing Machines
Hi,
Thank you for leaving this short and sweet review!
Kind regards
The AE Marketing Team
Called and was told what items on the…
Called and was told what items on the picture all did.Delivery was quick and well packaged to make sure machine was in perfect condition
27 februari 2025
Svar från AE Sewing Machines
Hi Leonard,
Thank you for leaving this review - it's great to hear that our team were able to assist you over the phone and that you're happy with the condition of your new machine!
Kind regards
The AE Marketing Team
My first sewing machine
Although the machine arrived late, the company did a good job, responded promptly to my requests and quickly resolved the issue. I am happy with the purchase.
27 februari 2025
Svar från AE Sewing Machines
Hi Mila,
Thank you for leaving this updated review! It's always frustrating when the delivery companies have issues outside of our control, but we will always do everything we can to resolve it. It's great to hear that you're now happy with your new machine :)
Kind regards
The AE Marketing Team
The service was quick and easy
The service was quick and easy, would definitely use you again.
26 februari 2025
Svar från AE Sewing Machines
Hi Mark,
Thank you for leaving this review, it's great to hear that you found our service to be quick and easy, that's what we aim for!
Kind regards
The AE Marketing Team
Very helpful online and on the phone
Very helpful online and on the phone, machine swiftly delivered, very well packed! Works like a dream
26 februari 2025
Svar från AE Sewing Machines
Hi Karen,
Thank you for this short and sweet review! It's great to hear that you're happy with our service and your new machine :)
Kind regards
The AE Marketing Team
Good stitcher and quick delivery
19 februari 2025
Svar från AE Sewing Machines
Hi James,
Thank you for this review, it's great to hear that you're happy with your new equipment!
Kind regards
The AE Marketing Team
As always a five star service
As always a five star service.
Knowledgeable help available and goods ordered and received really quickly.
20 februari 2025
Svar från AE Sewing Machines
Hi Harry,
Thank you for writing such a lovely review, five star service is what we always aim for!
Kind regards
The AE Marketing Team
Always get a great service with AE…
Always get a great service with AE Sewing machines. Delivery is very quick and you know you are purchasing genuine parts.
18 februari 2025
Svar från AE Sewing Machines
Hi Venetia,
Thank you for writing this review, it's great to hear that you're happy with our parts service!
Kind regards
The AE Marketing Team
Svar från AE Sewing Machines
Hi Alison,
Thank you for leaving this review, it's great to hear you were happy with our communication and your part order. If there's anything we can do to improve please let us know!
Kind regards
The AE Marketing Team
Svar från AE Sewing Machines
Hi,
Thank you for this short and sweet review!
Kind regards
The AE Marketing Team
Excellent service
Excellent service. Fast well packaged parcel. Great communication.
Excellent!!
11 februari 2025
Svar från AE Sewing Machines
HI Moya,
Thank you for leaving this review, it's great to hear that you were happy with your delivery and our customer service.
Kind regards
The AE Marketing Team
Very quick at responding to emails and…
Very quick at responding to emails and very helpful.
I know they give you a rough idea of when orders are likely to be fulfilled but it would be nice from a customers point of view to be able to see a progress system of their order on their account.
Love AE - thank you
3 februari 2025
Svar från AE Sewing Machines
Hi Jo,
Thank you for your feedback. We've discussed trying to set up a "Domino's style" live update system, so hopefully this is something we can offer customers in the future!
Kind regards
The AE Marketing Team
Great communication
Great communication, help with finance. Quick support when needed urgent digitising done and even support with making it working on our new quilting machine at our premises. Really happy and feeling confident knowing that any questions will be answered when needed. Thanks Rhys!
22 januari 2025
Omdöme utan inbjudan
Svar från AE Sewing Machines
Hi Albert,
Thank you for leaving this review! We always aim to provide the best possible customer service so it's great to hear that you were happy with the help you received. We look forward to working with you again in the future!
Kind regards
The AE Marketing Team
great service very happy
3 februari 2025
Svar från AE Sewing Machines
Hi Chris,
Thanks for leaving this review, it's great to hear that you're happy with our service :)
Kind regards
The AE Marketing Team
Svar från AE Sewing Machines
Hi Eileen,
Thank you for leaving a review, it's great to hear you're happy with our service!
Kind regards
The AE Marketing Team
Svar från AE Sewing Machines
Hi Jenny,
Thank you for this review - glad our team could help you find the right needles!
Kind regards
The AE Marketing Team
Svar från AE Sewing Machines
Hi Raisa,
Thank you for your review!
Kind regards
The AE Marketing Team
Excellent service My order was dealt with quickly and…
My order was dealt with quickly and efficiently and l received my order promptly plus I was kept well informed.
27 januari 2025
Svar från AE Sewing Machines
Hi Jacki,
Thank you for leaving this review! It's great to hear that you were happy with our service :)
Kind regards
The AE Marketing Team
No fuss quick service
21 januari 2025
Svar från AE Sewing Machines
Hi Simon,
Thank you for this short and sweet review!
Kind regards
The AE Marketing Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.