Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Se mer

Betygsatt 5 av 5 stjärnor

We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Se mer

Företaget har svarat

Företagsinformation

  1. Bilverkstad och underhåll

Skrivet av företaget

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


Kontaktuppgifter


4,3

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very happy customer

Excellent communication with me as the third party . Collected and delivered back fully repaired vehicle at agreed times and carried out excellent repair .

21 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

good repair shop

very pleased . always kept informed during the process and work is of good quality .

28 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Kept me informed throughout everything…

Kept me informed throughout everything and found them really professional

28 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

They were quick and efficient with…

They were quick and efficient with dealing with my vehicle which was in an accident. From collecting to being told it was a total loss was 3 days.

21 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service collected on time and delivered back to my house ( a day early) repairs carried out to a high standard

27 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Superb customer service throughout

Superb customer service throughout
Highly recommend.

27 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

A satisfied customer

This company collected, repaired and returned my car, after it was involved in an accident.
I was always kept informed of how the repairs were proceeding.
The work is of a high standard, and I would be very happy to use them again.

26 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Such a brilliant experience outstanding…

Such a brilliant experience outstanding customer care -Thank you A D Williams

26 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Great company

Great company, easy to contact and dropped off vehicle quickly. Repair guys were so helpful and they did a great job on the car, looks great! Courtesy car was v good just took a while to get it.

26 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company to deal with, fast, friendly service.

19 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 1 av 5 stjärnor

I'm extremely disappointed

I am extremely disappointed with the service I received from Ad William. Not only did their team leave a scratch mark on my vehicle during their work, but the paint job they carried out is already chipping away.

When I raised this issue, I expected them to take responsibility and resolve it. Instead, they asked me to claim through my insurance, despite it clearly being their mistake. This is highly unprofessional and unacceptable.

To make matters worse, their customer service team has been unhelpful throughout this process, showing a lack of accountability and care for their customers.

As a customer, I trusted them to provide quality service, but they have failed to meet even basic standards. I would caution others to think twice before using their services unless they make significant improvements to their workmanship and customer service.

12 november 2024
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Svar från AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Prompt friendly service

25 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Very good work and quick

Very good work and quick

22 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

A great experience from start to finish

From start to finish a friendly, professional and efficient service. Everyone was keen to make sure the damage to the car was resolved as quickly as possible and to the highest possible standard.

22 november 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 1 av 5 stjärnor

Paint job was poorly done

Paint job was poorly done. The vehicle sent back to the garage three times for issues to be resolved.
Came back with nothing done .
The only good thing is the delivery driver , Jerry , very friendly and courteous.

15 november 2024
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Svar från AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Repairing my Hyundai Santa Fe was…

Repairing my Hyundai Santa Fe was accomplished to the highest standard. However, the most commendable aspect was the consistent updates provided throughout the process.

21 november 2024
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Svar från AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Car repairs were carried out to very…

Car repairs were carried out to very high standard,car returned cleaned inside and out,repairs guaranteed.

18 november 2024
Omdöme utan inbjudan
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 4 av 5 stjärnor

Car Higher

Good experience

21 november 2024
Logotyp för AD Williams

Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Good job!

It was damage done to my car parked outside my house and I decided not to make an insurance claim.
ADWilliams, Newhaven, repaired my car - did a really great job. I’m so pleased, exceptional work and they have done a few extra things to tidy up my vehicle that show they actually care about doing a good job.

21 november 2024
Omdöme utan inbjudan
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Svar från AD Williams

Thank you for taking the time to leave such a fantastic review, we are delighted to hear of your positive experience at AD Williams. I have passed your comments on to the relevant site.
AD Williams Coachworks – Customer Care Team

Betygsatt 5 av 5 stjärnor

Prompt & efficient service

Company dealt with the repair promptly once allocated to them by the insurance company.
Courtesy car provided for the duration of the repair.
Good job dome on the repair and car appeared to have been valeted as well.
All staff I spoke to were polite and very helpful.

27 augusti 2024
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Svar från AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

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