Jemma was absolutely amazing, I believe I first spoke to her on Friday afternoon as soon as I’d viewed the car. She made the process extremely quick and effortless. Cannot thank her enough for being s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Aron was absolutely a pleasure to speak to he made me feel at ease & not embarrassed about missing my payment, he offered other ways to help me with different dates ect & said exactly what to do to m... Se mer
It's always the same anything to help attitude...no matter what, ive never dealt with ANY finance company as customer friendly and basically pleasant to talk too. From day 1 they have been fantastic... Se mer
I spoke with Dee regarding setting up a payment plan for my car, and I honestly couldn’t have asked for a more helpful and understanding person. Dee was incredibly calm, reassuring and completely non-... Se mer
Företagsinformation
Skrivet av företaget
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Kontaktuppgifter
Grimsby, Storbritannien
- info@advantage-finance.co.uk
- advantage-finance.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 48 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
She was amazing very helpful and made…
She was amazing very helpful and made sure everything was ok helped with my problem think her name was karren thank you ever so much.
the service given was extremely great…
the service given was extremely great and very satisfactory.
Great communications check account very…
Great communications check account very noligable and professional thank you Rachel
Holly was great
Holly was great, maybe the only member of staff along with Louise in 2024 I’ve dealt with who had empathy and compassion. Anyone else I’ve dealt with is a 0
Today’s call was a perfect example of a…
Today’s call was a perfect example of a perfect customer experience. Sam is a credit to the company. Kind , warm , friendly and very professional. Was able to extract the relevant information from my rambling . It felt like chatting to a good friend.
Everyone I have spoken to through my…
Everyone I have spoken to through my finance agreement have provided an outstanding level of customer service. I would strongly recommended you others.
Kerrane was really understanding…
Kerrane was really understanding explained it to me brilliant customer service many thanks
Mandi was great
Mandi was great, really quick and attentive. Normally having a call like this first thing can ruin your day, but not the case.
Absolutely brilliant was very helpful…
Absolutely brilliant was very helpful and gave me options that I didn't know about and now feel better
Very good experience Jemma made it easy…
Very good experience Jemma made it easy and done everything within a week .thank you
She made me feel very safe and didn’t…
She made me feel very safe and didn’t judge me for my situation
A Life-Changing Experience _Lizzie
Great experience thanks to LIZZIE She was professional, kind, and made everything easy and comfortable.
She made a positive difference in my life. Thanks LEZZIE
Friendly and efficient staff
Good customer service and short wait times
Staff friendly
The agent I spoke to me was happy to…Katie
The agent I spoke to me was happy to help me with my problem great service
Very happy patient and polite thank you
Very happy patient and polite thank you
Quick easy and always think of…
Quick easy and always think of customers first very efficiently done and alway go the extra mile for you well done
Good communication and calm demeanour…
Good communication and calm demeanour to solve a potential issue.
Calum
Calum was very understanding and listened to me. He gave me the best customer care I needed which you don’t often get these days he is a credit to your company.
Dangerous and ill equipped company to…
the worst and most dangerous company to deal with. we have had a car from one of their dealers which is so dangerous the air sensors in the tyres are non existent which i am pretty sure are illegal and not MOT worthy. The dealer was unpleasant to deal with moaning about other clients and having the cheek to ask for a review plus to sign for the car without even seeing the car first. To say that Advantage Finance have dragged their heels is an understatement. I have a husband due to have an op this week and a very sick dog and we have had a car which is un drivable for three months and still this has not been resolved. I have given up all hope with this company and am tied into a contract and there never seems to be anyone available in conflict resolutions yet they want you to pay every month for a car which I am unable to drive plus we live in a village. All they seem to care about is to be paid and I think this is disgusting. AVOID AT ALL COSTS
Very helpful and flexible to my…
Very helpful and flexible to my request. Please do keep up the good work. Heads up to Chloe who was on the desk in the moment to receiving and expedite my request.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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