DO NOT BUY FROM THIS COMPANY — COMPLETE SCAM & FALSE ADVERTISING! Stay far away from Add-On Design! I ordered their LED door sills after seeing their flashy advertisements and videos, and what ac... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed... Se mer
Företaget har svarat
Only one magnetic cover gor two trackers. Trackers set up ok. Delivery time took a bit longer than expected. Overall ok but wouldnt use again even though no problems.
the equipment is reasonable priced and is easy to connect and set up. the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. th... Se mer
Företagsinformation
Skrivet av företaget
Redefine Your Ride. Shop the newest Custom LED Door Sills, AnyTrack Pro GPS Trackers & more premium car accessories. Instant upgrade—installed in minutes with no tools. Easy DIY for all. Worldwide Shipping.
Kontaktuppgifter
2,1
Dålig
77 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DO NOT BUY ANYTHING FROM THEM!
Only giving a 1 because 0 isnt availiable. I wish i had of read the reviews before ordering, Took over 3 weeks to arrive. Never stated they were shipped from china. Arrived and didnt fit. 5 or 6 emails exchanged between them to try and bodge them to fit, and in a nut shell, NO YOU CANT HAVE A REFUND - Total waste of time and money.
15 november 2024
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Harry. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Received in good order
Received in good order, and fitted well looks really cool. Would use this company again without hesitation.
1 februari 2025
Omdöme utan inbjudan
Very poor quality
Very poor quality, I’d advise going through eBay or AliExpress and getting them from China for 25% of the price
22 januari 2025
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration,Matt. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
""THIS IS A SCAM""
""THIS IS A SCAM""
THEY DONT FIT DESPITE GIVING SPECIFIC MAKE/MODEL AND REFUND/RETURN REFUSED.
DO NOT USE THEM !
27 januari 2025
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Kenneth. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Stay away from this company the…
Stay away from this company the customer service is horrendous and will not let you do any sort of return even for unused/unopened products
24 januari 2025
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Lisa. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Poor service and product
Refused refund despite their policy promising to refund on an incorrect item. Cheap and rubbish product shipped from China and takes ages.
24 januari 2025
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Mr Warnes. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
After installing them on my doors
After installing them on my doors, they did not function until I physically interacted with them. I reached out to the company for assistance, and while they suggested various troubleshooting steps, none of them resolved the issue. When I requested a replacement or a refund, they stopped responding altogether. This is clearly a scam company, and I strongly advise against making any purchases from them.
24 januari 2025
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Lb. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Flashing Door Sills
I ordered a pair of light up door sills for my sister to put on her car. They arrived 5 working days after ordering. Are light and super easy to charge with the enclosed USB lead with easy to follow instructions and look great with their flashing colours. I’m sure my sister will love them. Highly recommended
13 januari 2025
Omdöme utan inbjudan
Good customer support
Customer support if good and product is delivered as described.
15 januari 2025
Omdöme utan inbjudan
Door sill lights
Came within 2 weeks, put the lights on my car sills yesterday. Easy to install, had to use velcro to secure them as didn't want them falling off. They work brilliant. Really set my car off
18 januari 2025
Omdöme utan inbjudan
Amazing Experience!
Got this product for my husband for Christmas and he absolutely loved it! Fast delivery and great customer service! Would 100% recommend!
22 december 2024
Omdöme utan inbjudan
Truth thought it was to true to be good…
Truth thought it was to true to be good . Looks great. For the price highly recommend
5 januari 2025
Omdöme utan inbjudan
A really great product
A really great product, very well made and looks fantastic
5 januari 2025
Omdöme utan inbjudan
Avoid !!!!! They are in china and lie about delivery times !!!
Ordered on 6th December delivery timescales on website said would be in time for Christmas 5-15 days... they still haven't sent it and guess what ... they are in China !! Would be surprised if anyone has literally ever received in 5 days ! Told them to cancel and refund as will be no good to me after Xmas but they keep thanking me for my patience which ran out quite a few emails ago !!!! DON'T LIE AND YOU WONT GET BAD REVIEWS ! Scammers !!! Out of principle I would massively avoid !!!!
6 december 2024
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Hayley. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Made an order 15 days ago
Made an order 15 days ago, still not even been shipped!
Their website clearly states 24 hours to ship and 5-14 days to receive.
5 days ago they blamed it on the courier not collecting and escalated it - and here we are, still no update and the ‘courier’ hasn’t collected!
Note: I do have a tracking number but for 15 days it has said ‘Parcel info received’ and that’s it - so somewhere along the line there is miscommunication or just plain incompetence if it has also happened to others…
6 december 2024
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, Corey. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Awful company avoid
Awful company , charge for express delivery , still NOT received 7 days later , still waiting !!!,, they blame courier when you finally get a response .. heads up , most items anyway are available on ebay / amazon half the price!!
disgusting customer service / refuse to issue credit ... Beware - and purchase elsewhere !!
would you belive this ...took 2 years.. yes 2 years for a response
Reply from Add-On Design
Updated 2 days ago
I apologize for the frustration, SenShi. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to addondesigninternationa with your order #. I’d like to resolve this for you personally.
4 december 2024
Omdöme utan inbjudan
Svar från Add-On Design
I apologize for the frustration, SenShi. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
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