Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great piece of equipment. Well packed for delivery and all parts and items are included and although not fitted yet, this is being installed by the usual person who does regular work for me and he ha... Se mer

Betygsatt 1 av 5 stjärnor

Ordered a profile bed for a client and purchased an extended warranty. No issues with the purchase and delivery etc. Issue with the bed within the warranty period, ordered parts to replace headboard... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic company. Offered support in finding the right product for my dad, replied promptly and knowledgeably and ensured I received the product quickly. Dominique was lovely.

Betygsatt 5 av 5 stjärnor

I purchased an alternating air cushion for my wife's wheelchair. She has a grade 3 pressure sore at the base of her spine, and would normally have to stay in bed for all but an hour per day. The Alert... Se mer

4,4

Utmärkt

TrustScore 4.5 av 5

56 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(56)

48 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great piece of equipment

Great piece of equipment. Well packed for delivery and all parts and items are included and although not fitted yet, this is being installed by the usual person who does regular work for me and he has already checked this and is happy with what he has seen.

20 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a profile bed for a client and…

Ordered a profile bed for a client and purchased an extended warranty. No issues with the purchase and delivery etc. Issue with the bed within the warranty period, ordered parts to replace headboard and side rail brackets, 4 engineer visits later (adapt life use a 3rd party company) we still had no resolution. Constant email communication between myself/adapt life/engineer without resolution. Saga has been going on for 3 months, eventually quoted £750 for the manufacturer to come out (plus the cost of repairs). Cut my loses in the end and bought a new bed from a different supplier, will NEVER use Adapt Life again.

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Adaptlife

Svar från Adaptlife

Hi Clive

Thank you for your feedback, and I'm sorry we didn't reach an outcome you were happy with.

Some context for other readers. The side rails on this bed were replaced once during the period described. That set was purchased rather than supplied under warranty, as the damage was accepted at the time as not being a manufacturing fault. The replacement set went on to sustain similar damage.

The bed was inspected four times by the installing engineers, and every one of those visits was provided at no charge under the extended warranty. On each occasion the assembly was confirmed as correct, and the manufacturer reached the same conclusion when they reviewed the photographs.

The £750 figure was a quotation for a manufacturer engineer to attend, inspect and evaluate. It was provided at your request so you could weigh a repair against replacement, and it was never invoiced.

Establishing why the damage kept recurring rather than arranging a repair was the most sensible way forward. Supplying a third set of rails without understanding the cause would only have repeated the problem. We appreciate that the process was frustrating from your side, and we'd have preferred to establish a definitive answer sooner. We'd still like to help resolve this, so please do get in touch.

Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company. Offered support in finding the right product for my dad, replied promptly and knowledgeably and ensured I received the product quickly. Dominique was lovely.

3 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently bought my first mobility aid…

I recently bought my first mobility aid from Adaptlife, and the experience was exceptional from start to finish. Their products may appear slightly more expensive on first glance than some competitors, but the quality, service, and care you receive are truly unmatched. If buying from other companies were to feel ordinary, purchasing from Adaptlife feels like checking into a five‑star luxury resort - everything is calm, organised, and thoughtfully handled. The communication was clear and supportive, and the delivery was absolutely faultless. What could have been a stressful and uncertain process became smooth, reassuring, and even enjoyable. Their product selection is outstanding, and the level of attention they gave felt so genuine. Adaptlife is worth every bit of the investment. I would highly recommend them to anyone looking for reliable, beautifully made mobility aids and a service that genuinely puts your comfort first.

27 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Great company, extremely helpful in making sure I was ordering what I actually needed not what I thought I wanted.

Fast replies to my emails.

Delivery time was the next day from the time the order was actually ordered.

Would definitely recommend this company and I will definitely be using them again.

13 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

very good

consistent updates on delivery were provided, they even phoned to make sure that everything was ok with my order which I thought was very good of them

26 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent range of products.

Adapt life have a superb range of products, it was easy to find what we were looking for and we had a number of choices. We went for a positioning chair which was efficiently delivered with excellent follow up care. Highly recommended.

4 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EXCELLENT SERVICE - SECA 677 EMR Wheelchair Scales

As a small family run Care Home, we previously purchased a Seca Model 665 some 20+ years ago. It finally gave up when the LCD screen only displayed half the numbers! After doing a quick online search we found Adaptlife as they were also family run and decided on the 677 Model as it had the handrail which is much safer. Although we have only had it a short time it is a big thumbs up with the staff and residents alike. The discount with Adaptlife was a bonus and delivery was quick and hassle free. All in all a great experience and I would definitely use them again and not hesitate in recommending them

13 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False delivery times

I ordered a turning sheet from Adapt Life for a hospital discharge, and the experience has been unacceptable. Their website clearly states delivery within 3–7 working days, yet we have now been waiting an entire month. The order has been delayed twice, leaving a medically fit patient stuck in hospital for weeks longer than necessary.

This level of service is completely unreliable, especially for essential care equipment. I would not recommend Adapt Life based on this experience.

Update- we have been issued part refund and a full apology

10 juni 2026
Omdöme utan inbjudan
Logotyp för Adaptlife

Svar från Adaptlife

Hi Wye Care,

Thank you for your review, and I'm sorry the wait for your TopSheet has run so far beyond our usual 3–7 working days. For equipment needed for a hospital discharge that isn't the standard we hold ourselves to, and I understand the frustration it caused.

The delay sat with incoming stock from our manufacturer: little comfort, I know, when you're the one left waiting. We've been in touch directly, applied a goodwill refund for the trouble, and are prioritising dispatch the moment the stock reaches us.

Thank you for your patience, and for giving us the chance to put things right. If there's anything else we can do, we're always reachable via call or email.

Thanks,
Adapt Life

Betygsatt 5 av 5 stjärnor

Very friendly

Very friendly, giving the appropriate advice when talking to their representatives, keeping their words with respect to any possible amendments in pricing and delivery of the items.

8 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Product, Excellent Service

Centrobed Nile Leg Lifter - Great product, simple to use and easy to fit. There was some doubt as to whether it would attach to the bed so measurements were taken and custom adapters made, followed by a trial fit in my parents flat. All this organised by Adaptlife who kept me informed every step of the way. Excellent, friendly service.

18 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Alerta alternating air cushion

I purchased an alternating air cushion for my wife's wheelchair. She has a grade 3 pressure sore at the base of her spine, and would normally have to stay in bed for all but an hour per day. The Alerta cushion enables her to get similar relief to her air mattress but out of bed. She recently sat in the wheelchair for 9hrs without any obvious detrimental effects. So generally a very worthwhile investment. In addition this was the only one I found with a rechargeable battery system for going out and about.

15 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

This is a very good bath lift

This is a very good bath lift. It does need an experienced fitter to fix it to the wall. Ideally the battery box would also be fixed to the floor but we want the ability to move it, so we didn't fix it. Solution is that I sit on that while my wife gets herself in and out of the bath.

3 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great value and helpful team

Great value when compared with other sources. A very helpful and readily available team to advise and help. Arrived exactly on time and very well packed. Thank you so much for making this a simple transaction, much appreciated!

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Customer service before, during and after purchase

Adapt Life responded promptly and in accurate detail to my phone enquiries about exact wheel to wheel diameter and seat width of lightweight wheel chairs in their Vanos Excel G Logic range. Reassured that the chair with the 16 inch width seat would fit my husband and make it easier for him to get through the narrow door of our upstairs bathroom, we purchased. Prompt, trouble-free delivery followed, charge free, and as he was eligible, VAT was refunded. By follow-up phone call six weeks later, they asked if the chair was satisfactory and if we had any comments about the customer service we had received. We were kindly and skilfully helped, informed and supported at every stage by their customer service - and are very happy with the excellent quality of the wheel chair.

7 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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