Prompt response
I have my Blazor WASM web sites hosted by Adaptive from 2022. They are very responsive even when communicating over email or chat (not just support tickets).
30 april 2026
Omdöme utan inbjudan
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Om Adaptive Web Hosting
Skrivet av företaget
Adaptive Web Hosting is a leading web hosting provider renowned for its unwavering commitment to customer satisfaction. We provide hassle-free Managed WordPress, Linux, and ASP .NET web hosting solutions that cater to website developers, web designers, and their customers. Our aim is to offer fast, reliable, and secure web hosting solutions that are easy to use, and come with expert customer support.
At Adaptive Web Hosting, we understand the importance of getting a website online with minimal stress. That's why we offer instant activation for all our hosting plans, ensuring that you can start creating an experience right away. Our hosting plans come with professional features like WordPress compatibility and one-click staging, making it easy to get started on building your website.
Our hosting stack is built on Amazon Web Services, which allows us to leverage virtually unlimited resources and advanced tooling to scale and support your WordPress, Linux, and ASP.NET requirements as needed. We specialize in containerized hosting using Linux and Microsoft Windows servers, and our optimized ASP.NET Core Hosting Platform is specifically designed for Developers.
Unlike other hosting providers, we offer exceptional support for ASP.NET and .NET Core technologies, ensuring that they are up-to-date and well-supported. Our hosting platform includes the latest .NET Core 7.0, providing developers with a simple and flexible platform for building, deploying and hosting modern .NET Core apps.
If you're looking for a reliable and customer-focused web hosting provider, look no further than Adaptive Web Hosting. Our commitment to customer satisfaction, easy-to-use hosting solutions, and exceptional support for ASP.NET and .NET Core technologies set us apart from the rest. Join us today and experience the difference.
At Adaptive Web Hosting, we understand the importance of getting a website online with minimal stress. That's why we offer instant activation for all our hosting plans, ensuring that you can start creating an experience right away. Our hosting plans come with professional features like WordPress compatibility and one-click staging, making it easy to get started on building your website.
Our hosting stack is built on Amazon Web Services, which allows us to leverage virtually unlimited resources and advanced tooling to scale and support your WordPress, Linux, and ASP.NET requirements as needed. We specialize in containerized hosting using Linux and Microsoft Windows servers, and our optimized ASP.NET Core Hosting Platform is specifically designed for Developers.
Unlike other hosting providers, we offer exceptional support for ASP.NET and .NET Core technologies, ensuring that they are up-to-date and well-supported. Our hosting platform includes the latest .NET Core 7.0, providing developers with a simple and flexible platform for building, deploying and hosting modern .NET Core apps.
If you're looking for a reliable and customer-focused web hosting provider, look no further than Adaptive Web Hosting. Our commitment to customer satisfaction, easy-to-use hosting solutions, and exceptional support for ASP.NET and .NET Core technologies set us apart from the rest. Join us today and experience the difference.
Kontaktuppgifter
3,1
Medel
6 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
$35 worth of "Support Credits.
I had a very disappointing experience with Adaptive Web Hosting. I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."
I purchased an ASP.NET hosting plan from adaptivewebhosting.com, expecting basic reliability and customer support. Unfortunately, my website suddenly went down, and when I tried to contact their support team, I discovered that I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."**
This is extremely frustrating and unacceptable. When your hosting provider’s service goes down, the most basic expectation is that you can contact support without being forced to pay extra just to report an issue.
Charging customers additional money simply to open a support ticket especially when their service is already down feels very unfair and unprofessional.
If you are considering this hosting provider, I strongly recommend thinking twice. Reliable hosting companies provide accessible support when things go wrong, not paywalls.
Very disappointing experience.
11 mars 2026
Omdöme utan inbjudan
Svar från Adaptive Web Hosting
Thank you for your review. Unfortunately, the information presented does not accurately reflect how our support system works.
All Adaptive Web Hosting plans include complimentary support credits, which allow customers to submit support tickets at no additional cost. In addition, Priority 1 tickets are always free.
In this case, the account had already used its included support credits by submitting multiple high-priority duplicated requests. This fair-use model is clearly outlined in our service documentation and is designed to ensure that support resources remain available and responsive for all customers.
It is also important to clarify that there were no platform-wide outages or service disruptions during the timeframe referenced. Our monitoring systems did not detect any service interruption affecting hosted websites.
Many technology providers—including companies such as Amazon Web Services and Microsoft—charge significantly more for technical support. Our approach allows us to include initial support while maintaining a balanced and sustainable support model.
We always encourage customers experiencing issues to contact us through the appropriate channels so we can assist as quickly as possible.
Because this review contains statements that do not align with our documented policies or service monitoring data, we have requested that the platform review its accuracy.
Service used to be great until it…
Service used to be great until it wasn't. You had to purchase points to open tickets for billing, tech support,etc. They raised price by $2.00 then one day I saw I was paying almost 2x my normal amount and had been bumped up to the next plan without asking. Support for tech is good, but the plan itself is absolute waste.
1 januari 2026
Omdöme utan inbjudan
Svar från Adaptive Web Hosting
We have reviewed this comment and are unable to identify any current or former customer account associated with the name or circumstances described.
The statements regarding required purchase of “points” to open support tickets and unauthorized plan upgrades are inaccurate. Our services do not operate in this manner, and any account plan change requires direct customer action or documented authorization.
Pricing, plan details, and billing history are clearly disclosed in advance and remain accessible through the client portal. We maintain detailed records of all billing and account changes.
As this review appears to contain verifiably inaccurate and unsubstantiated claims, a formal request for review and removal has been submitted to the platform in accordance with its content and authenticity policies.
If this review was posted in error or reflects a legitimate customer concern, we invite the reviewer to contact us directly so the matter can be verified and addressed appropriately.
Poor performance
Poor performance, limited email and technical support conditioned on credits, something I had never seen. Web deploy does not work, in new versions of VS it does not allow you to ignore the certificate alert. I was very disappointed
11 april 2024
Omdöme utan inbjudan
Svar från Adaptive Web Hosting
Thank you for your feedback. We’re sorry to hear your experience did not meet expectations and would like to clarify a few points.
Our support model includes complimentary support credits for all customers, and Priority 1 issues are always handled without charge. This fair-use approach ensures support remains responsive and available to all customers.
Regarding your comments about Visual Studio and Web Deploy, our platform is fully compatible with current versions of Microsoft Visual Studio. Certificate warnings are a standard security feature within Visual Studio and are not specific to our hosting environment. These can be resolved through proper certificate configuration, and our team is available to assist with that setup if needed.
We continuously monitor and test our platform to ensure reliability and performance. If you experienced specific issues, we would welcome the opportunity to review them directly and provide assistance.
We appreciate your feedback and encourage you to contact us through our support channels so we can address any outstanding concerns.
Outstanding Hosting Service - 5 Stars!
Adaptive Web Hosting is simply exceptional. Their performance is top-notch, with fast loading times and zero downtime. The customer support team is responsive and knowledgeable. The user-friendly control panel makes managing my website a breeze. They prioritize security and offer competitive pricing. I highly recommend Adaptive Web Hosting. Five stars!
1 juni 2023
Omdöme utan inbjudan
Overall hosting experience is nice, with some room for improvement!
[EDIT 1/3:] I initially gave them 2 stars, but I agree with their reply that I was satisfied with their overall services; it was just one support reply which annoyed me. And if I ignore that, so I would definitely give them 5 stars. I would, though, keep my original review here unchanged. Before this review was written, I wrote a reply in the ticket system highlighting why I was moving. They clarified the issue and offered me a discount. But I have politely refused that so that my review and these edits remain genuine for both the parties.
And I took back my cancellation request, and would keep the client's website with them.[~EDIT 1/3]
I moved the website of one of my clients from GoDaddy to Adaptive, as their prices were much better. Plus they offered to host ASP.NET Core apps on Linux, so I didn't have to go for their Windows hosting. The overall experience was nice with solid features and competitive loading times.
A few missing things were:
1. I couldn't find the "Web Deploy from VS" feature, though it was mentioned in the documentation.
[EDIT 2/3:] There are a couple of pages in their documentation about Web Deploy feature, but I could not find a link in the Control Panel to download the Deploy Profile. It would be great if they implement this, too.[~EDIT 2/3]
2. It seemed that their support operated only during US day hours, which could be problematic for clients from other continents.
[EDIT 3/3:]If their technical team is already working 24/7, it's awesome.[~EDIT 3/3]
3. There was no automatic way to switch between the hosting plan durations (monthly/quarterly/annual).
I started with buying their monthly plan to be sure what I was getting into, and had an overall great experience. They sent me an invoice for the next month, but as I was satisfied, I wanted to go for the annual plan now due to the price difference: $2.99/mo vs $1.99/mo. Plus, they were offering two months free with the annual plan.
They generated a new invoice of $23.92. I had thought that the two free months were in addition to the $1.99/mo price, so I asked them to clarify. To which, I got a mean reply: "If you divide $23.92 by 12 the answer is $1.9933333333/mo not $2.39."
The way they included 10 decimal places to $1.99 amount was uncalled for. It seemed as if they were teaching me basic maths.
I have been hosting websites since 2008, and have had 20+ domains on GoDaddy alongwith hosting for the past 5 years or so. And I was only moving due to GoDaddy's higher prices. Point is that I am not new in the industry. So, this was not an acceptable response. I kept thinking about this for a couple of days, if I should still go with them for the coming year since their technical services were great. But, then I decided to say them goodbye for now.
Since my client wanted something cheaper than GoDaddy, so I have moved their site to another option*. Let's see how that goes!
* I am not naming the other option here, so that my review is not seen as one with a motive.
27 juni 2023
Omdöme utan inbjudan
Svar från Adaptive Web Hosting
Regarding the customer's support ticket, there was an incorrect breakdown of costs provided when switching annually by the customer. We promptly responded with a detailed explanation of how our automated system calculates discounts, but unfortunately, it seemed to have offended the customer which was not intentional. Realizing this, we quickly apologized and offered a significant additional discount to resolve the misunderstanding. We believe that receiving a 2-star rating for a misunderstanding that we promptly addressed and rectified, especially considering the initial feedback of "The overall experience was nice with solid features and competitive loading times" is somewhat unfair.
Now, let's address the other three points raised by the customer:
Web Deploy is fully supported in our services. It can be accessed through our Control Panel, and we have several knowledge base articles available that provide guidance on how to use it with Visual Studio. It's worth noting that the customer did not specifically request support for this issue.
We take pride in providing 24/7 technical support. Our team consistently maintains an average response time of under 20 minutes.
It is accurate that our billing system, WHMCS, does not support the specific feature mentioned by the customer. However, we frequently switch account hosting terms for customers swiftly through our Billing Department. Please note that our Billing Department operates during specific hours and is not available 24/7 at this time.
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