ActivesportOmdömen 

484
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best price I could find online and free delivery. Ordered on the 19th, didn’t expect it before Christmas but arrived next day. Highly recommended.

Betygsatt 1 av 5 stjärnor

Ordered 25th March, got to me 10th April. Not very prompt! On opening package found lube bottle had leaked everywhere creating a slimey, gooey mess. On phoning them was told this must be because i... Se mer

Betygsatt 5 av 5 stjärnor

Hi, Purchased mudguards and bottle cage from active sport. They were very clear that Covid-19 was affecting their operation and delivery may take longer. Great communication throughout the process... Se mer

Betygsatt 5 av 5 stjärnor

Quick reply at my question. Time shipping correct for France (12 days) and a good packaging. The received component is conforms to the description of the website. Thanks Mark ! Réponse rapide à m... Se mer

Företagsinformation

  1. Cykelaffär

Informationen kommer från olika externa källor

Only Bike shop selling bicycles parts and accessories


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

484 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(484)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

After looking at various sites for a…

After looking at various sites for a part for my mountain bike I came across Active Sport who were way cheaper than anyone else for the part I wanted.
Given the current situation I didn't expect the part I ordered to arrive in a few days as per usual.
So after a week or so I emailed them just to make sure everything was ok,and they were quick to respond to assure me the part was on its way,which it was and it arrived a few days later.
I would definitely recommend ActiveSports and will definitely use them in the future.

10 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good job.

Hi,
Purchased mudguards and bottle cage from active sport. They were very clear that Covid-19 was affecting their operation and delivery may take longer. Great communication throughout the process.
Items arrived well packaged and in perfect condition just in time for the bank holiday weekend.
Keep up the good work. Stay safe in these troubled times.

8 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

In difficult times, an AAA+++ service.

Despite being understaffed, my multi part order was processed with no issues, arrived in good time and the communication was great all the way through. In these difficult times, I am more than happy with the service and will 100% buy from Activesport again and have no hesitation in recommending them to my friends and family.
Well done all.

8 maj 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still waiting for my order placed…

Still waiting for my order placed nearly a month now. Received a few frosty replies to my enquiries, no tracking details. If these shops can not fulfil orders they shouldn’t take the order in the first place. Will not use this business again. Concerned I’ve lost my money.

7 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, knowledgeable staff, great price, very quick service. They went above and beyond to get me my part. Superb. Highly recommend.

6 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top marks to Activesport.

Top people, exemplary service. They are grafting like mad during these current hard times to keep people fit and well physically and mentally.

As a person in the forces, I need to stay at the highest level of fitness to enable me to to do my bit.

These guys have helped that happen

Thanks Activesport.

2 maj 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor after service

Ordered item from company and it didn't arrive. Put in claim with PayPal. And because the company had sent me a separate recorded delivery letter about the non delivery, they used this to show receipt.
Unfortunately I still don't have the item and I have also paid. PayPal aay that because the have seen a tracking number they feel i have received the item and activesports are now not responding to my emails. So make your own mind up if this is a good company.

30 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service at a very difficult time, polite, efficent and great contact from a small team of professionals.
Thanks for keeping me on the road during this time.

25 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dedicated people

I love Activesport, with most of their staff off because of self isolating during the Covid19 lockdown they went out of their way to get my order out to me on time. Brilliant people to deal with. Stay safe

25 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Freehub issue solved

Activesport ordered a specific freehub for me from Vision / FSA.
Fast delivery, highly recommended and appreciated.
Superb service 👍

25 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience dealing with Activesport

Good experience dealing with Activesport, really good communication, slight delay with delivery but outside of their control and in the midst of a global pandemic. Got just what i needed to get my bike back on the road. many thanks guys.

22 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10

Remarkable selection of bike parts, found the part for my 2015 reign i was looking for!
Great customer service as well.

21 april 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service and lack of respect!

Terrible service and lack of respect!

I ordered r a bike that was not available in fact.
They offered to send another model at same price. Great!
I had a problem with my credit card. I called and asked if I could transfer the money or pay with another credit card.
They said that I was lying and should place the order again. Such lack of respect!
I placed again the order. The payment was confirmed. They simply refunded, canceled the order without saying anything!
Such lack of respect with a client that was buying an expensive item during such difficult situation for everybody!

19 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Very good service and communication throughout the order process
Bike arrive well packed and set up
110%
Thank you

18 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service during the covd-19…

Excellent service during the covd-19 crisis. Quick and easy to order online, very clear information about expected delivery delays due to coronavirus safety measures and delivery issues. Email confirmation of order and payment again explaining that the staff would process the order as soon as possible. I haven't been able to cycle because my breaks wore out so it was both unexpected and a real relief to find a company that was still delivering parts during the crisis, I live in West Cornwall and our only shop Halfords closed. Well done to the small team because of your commitment and dedication I can get out for daily exercise again. Stay safe gang and thank you! 🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌

3 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I research this company after placing…

I research this company after placing the order and went into total panic after reading the reviews but I was overly impressed with the service I received. An item I ordered was out of stock but they emailed me and asked what I wanted to do the next day, then they quickly amended the order without the need to issue a refund for the out of stock item as they hadn't changed it yet and posted the rest that day which arrived quickly and as ordered.

2 april 2020
Omdöme utan inbjudan

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