I bought a pair of Evolve CIEMs and they've been possibly one of the best purchases I've made as a drummer. The isolation is absolutely incredible, but the sound is just as spot on. I've had to ge... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great Product Works great, fit like a glove and the experience of taking the moulds is brilliant. Overall very satisified.
I got custom made sleep buds. Very uncomfortable and sent back. EXCELLENT customer services. Items returned and the tabs had been cut off. This seemed to be the source of the discomfort. Now one... Se mer
Bought via Simon in Dubai, UAE, with the impression taken easily and quickly. Sent off to the UK and in hand within a few weeks. You cannot put a price on hearing protection especially if you start no... Se mer
Företagsinformation
Skrivet av företaget
ACS are specialists in custom made soft silicone hearing protection, in-ear monitor earphones and sleep products. Celebrating 30 years of protecting ears in 2024. ACS Custom have been leading the way with its product range for professionals and consumers.
Kontaktuppgifter
21-23 Beaumont Close, OX161TG, Banbury, Storbritannien
- 01295266665
- info@acscustom.com
- acscustom.com
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and a fantastic fit.
The whole process from ordering to having my ears moulded through to receiving my ear protection was very easy.
I now have perfectly fitting hearing protection that I can wear for eight hours a day at work, when I play gigs with my band or watching a gig.
Great product from a brilliant company!
Good to go.
The procedure for my fitting was easy and over in no time. They were helpful and explained the tech behind the buds and how to upgrade if needed. Which i have every intention of doing so.
Great service as always
As always, great customer service from Sarah and the team at ACS. Had a set of earphones for my sons race helmet which were damaged. We needed a quick turn around. Sent them recorded delivery to ACS. They repaired and had them back to me within 48 hours, ready for his race weekend.
Thanks again !!
I had a few questions to ask because I…
I had a few questions to ask because I have tinnitus, the response was next day or even same day.
Excellent product and service
Very efficient and comfortable
I have used my ear plugs for the last 2 nights, when my teenage daughter had some friends overnight. I was impressed that I did not hear anything. Besides that the earplugs were comfortable. Over the years I have tried at least 6 kinds and the silicone ones that were molding in the ear canal were the most comfortable but not so efficient in blocking the sounds.
efficient service and a great pair of swim plugs.
Making the appt was easy and the mould making very straightforward.I was put at ease and treated respectfully.Having been using the swim plugs for the past couple of weeks i couldn't be more satisfied. They fit well, no leaks or irritation to the ear.The process took a few weeks but that wasn't a problem for me.Thank you for giving me confidence to swim with the assurance that infections are very low.
Fitting
My experience was not bad. The only reason I have given 4 star is cause the fitting is not very nice. I have been wearing the ear piece for more than a month but still have problems with the adjustment and fitting of the ear piece.
The other thing is that I can hear myself when I am wearing the ear piece it’s like an echo which is not ideal. I am not sure if there something that I am doing wrong. Have not had a chance to call customer service but will do it in a couple of days.
Better than expected performance, good company to deal with. Can recommend.
I put the SleepSound earplugs in as soon as they arrived and wasn't sure the noise cancelling was as good as I was expecting, however having used them for at least a month now they have been very good and I can't hear much at all with them in.
Still able to hear my alarm which I don't have very loud and my partner when he's snoring particularly badly but they are definitely better than the loop earplugs I had previously.
My only issue is I seem to get rather hit whilst sleeping and the smooth silicone slides around a little, breaking the seal and letting noise in. I'm not entirely sure what the solution to that is.
They are extremely comfortable though, even when sleeping sideways, and I haven't needed the comfort cream.
The process was a little long winded, having to get the moulds made and then wait for the earplugs to actually arrive took maybe 6 weeks on total and that was only with a cancellation for an appointment at my nearest boots hearing centre so don't delay in booking an appointment as you may have to wait a few weeks to get one.
Communication was good with ASC and although the price seemed a little steep at first it has proven to be worth the money, as long as they last as long as they say they do, I'll definitely get more when they need replacing.
Go for the Emotion IEMs if you can!
I have been using the Evolve In Ear Monitors from ACS for about 10 years. I recently lost my pair and I decided to upgrade to the Emotion Classic Custom In-Ear Monitors. Note that I have never been dissatisfied with the Evolves, but these new ones are definitely a step up. The extra oomph in the bottom frequencies adds a nice extra touch to the well defined sound stage. To fully appreciate these little beauties if listening on you phone or laptop I also strongly recommend the Audio Go Link DAC. I am really happy that I made the decision to "upgrade".
Slow service and poor communication
It's been a months since you emailed to say you'd received my impressions. I've heard nothing since and I'm still waiting for my in-ears but you're asking me to rate you!
Best Customer Service
All my questions on email was answered with great details! From the start till I received my custom earplugs everything went smoothly!
Product and service is amazing
Product and service is amazing. Have personally reordered custom hearing protection and I highly recommend. Great quality and can’t be beaten on price
Not for side sleepers
As a long-time sleep sufferer, I was hopeful that custom-made earplugs would improve my sleep quality. However, they are not suitable for side sleepers as they cause severe ear pain. Additionally, the left earpiece doesn’t fit properly and continues to hurt even when I lie on my back.
Great service and quick turnaround.
Great service and quick turnaround.
Would highly recommend
Fast,easy process
Fast,easy process
Great customer service
Great fit and easy to wear all day
Quick and efficient.
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