ACF Plumbing and Heating Limited Omdömen 

244
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have used ACF for our own boiler, plumbing etc for several years. Recently Florin, has fitted a new boiler for my mum in law. He has also provided a gas certificate for a house sale of my parents... Se mer

Betygsatt 5 av 5 stjärnor

Got a notification from Anglian Water of a detected leak. Phoned ACF who helped me identify where leak was occurring. Within an hour Florian had visited, identified the issue and ordered replacemen... Se mer

Betygsatt 5 av 5 stjärnor

Florin provided a fantastic service from start to finish when our boiler was on its last legs. Very honest by giving us a quote to repair and a quote to replace, he didn’t push either option on us.... Se mer

Betygsatt 5 av 5 stjärnor

System boiler installed yesterday by Ben, who was lovely, explained what he was going to be doing and gave me a rough time of how long it would take. When it was completed he talked me though the b... Se mer

Företaget har svarat

Företagsinformation

  1. Gasingenjör
  2. Rörmokare

Skrivet av företaget

Local and friendly family run business ready to help with your plumbing, heating and gas problems. Just give us a call 😀


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

244 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(244)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Florin came and serviced my 1 year…

Florin came and serviced my 1 year boiler they installed last year.
Very important to have it serviced, and was no trouble for him to do so, arrived on time and respected my property.
My new boiler has been working 100% so happy I purchased a new one after having my old one for years.
Won't hesitate to call you again Thank you Teresa Hodgson.

27 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My Boiler packed up last night

My Boiler packed up last night, ACF plumbing was able to attend to assess my fault within a few hrs after making an emergency appointment the morning after I contacted them. Thanks for your help and finding the problem, I have arranged for a new Boiler fitting on Monday 6th January which Is amazing at such short notice thank you Florin and the team at ACF plumbing. A massive thank you to Charlie and Ben for fitting my new Boiler on Monday 6th January excellent work guys. Looks and feels fantastic House back to being warm, with running hot water again. I can highly recommend ACF Plumbing and heating for all you have done to get us back to a normal household, very respectful to my property, left my home super clean and tidy after working so hard to get the job finished. Thanks so much Florin for getting this sorted so quickly. Charlie and Ben are a credit to your business Thanks again guys. A very happy family smiles all round including the wee Cat.

3 januari 2025
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

We're honoured to have been able to assist you with your boiler issue and provide a quick solution. Thank you for your kind words and recommendation.

Betygsatt 5 av 5 stjärnor

We can't speak highly enough of ACF

We can't speak highly enough of ACF. Extremely knowledgable and competent, high level of expertise coupled with integrity, efficiency and nothing being too much trouble. I would not want to use another company for any plumbing and heating job I have in the future.

13 december 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you immensely for your kind words. We're thrilled about your positive experience with ACF Plumbing and Heating Limited.

Betygsatt 5 av 5 stjärnor

As always strict compliance with…

As always strict compliance with regulations and complex under floor heating problem solved quickly and professionally. You can rely on this company doing things safely and correctly and within the regulations. Recommended, totally.

12 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

First thing they did was try to condem…

First thing they did was try to condem the boiler, even though there was nothing wrong with it, which was verified by Valiant who make the boilers.
I wouldn’t recommend them.

9 december 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you for your feedback, Mr Pete, we’re sorry to hear about your concerns. We appreciate the opportunity to provide some context regarding the situation.
During the visit, our engineer carefully reviewed the boiler manufacturer’s installation manual and safety guidelines, which had been presented to you and your wife from the boiler manual. It became clear from the measurements taken that the vertical flue did not meet the required clearance of 1000mm from the bedroom window, as specified in point R of the manufacturer’s instructions for the Glow-worm 38cxi on page 15 of the manual. In this case, the measured clearance was approximately 600mm.
Additionally, we referenced the manual’s guidelines on page 13, which explicitly state under section 2.1 Location: “This boiler is not suitable for outdoor installation.” This key safety instruction means the current installation could pose significant risks. When our engineer raised this issue and highlighted the potential safety concerns, they were met with verbal abuse and were prevented from continuing their assessment.
As a professional company, we are committed to prioritising safety and adhering strictly to manufacturer instructions and industry standards. Our engineer consulted both the Boiler Manufacturer ( Glow-worm) and Gas Safe to ensure a correct understanding of the guidelines, confirming the installation’s non-compliance. Highlighting these issues was not an attempt to "condemn" the boiler but rather to ensure the safety of all occupants and compliance with regulatory standards.
We understand that this situation may have caused frustration, but we kindly ask for mutual respect during such visits to allow us to perform our duties effectively and maintain a positive working relationship. If you have any further questions or concerns, we would be happy to discuss them with you directly.
Kind regards,ACF Team

Betygsatt 5 av 5 stjärnor

A great boiler installation by Ben &…

A great boiler installation by Ben & Charlie completed within 6 hours. All stages of the process fully explained and all areas were kept clean & tidy. Our Vaillant boiler fits neatly into our airing cupboard and runs quietly.

2 december 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Mr Frank, we appreciate your feedback. many thanks.

Betygsatt 5 av 5 stjärnor

An excellent, trustworthy company - highly recommended

I highly recommend ACF Plumbing and Heating. From start to finish, their team were courteous, friendly and professional. Florin was extremely helpful when visiting my home to survey for my boiler system. He then tailored a quote to suit my needs. Florin able to arrange a prompt installation when I was ready to proceed. The installation team were excellent. Ben and his colleague worked tidily and professionally and completed the job to a very high standard. The boiler swap-over was not the simplest of tasks, but they worked through the challenges systematically with very little disturbance to myself, meaning I could continue to work at home while they were installing over two days (including carrying out some bespoke carpentry to hide the newly routed pipework!). Once complete, Ben took me through how to operate the boiler and smart controls. Nothing was too much trouble and I was very impressed with their work ethic. I would not hesitate to recommend ACF and I will certainly use them in the future for the ongoing service and maintenance work on the system. An excellent, trustworthy company.

28 augusti 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share your fantastic feedback! We’re absolutely delighted to hear about your positive experience with ACF Plumbing and Heating.

Betygsatt 5 av 5 stjärnor

Very satisfied 😀

System boiler installed yesterday by Ben, who was lovely, explained what he was going to be doing and gave me a rough time of how long it would take.
When it was completed he talked me though the boiler as boiler came fitted with a carbon monoxide dector.
There was no trace of any work taken place as cleaned up after himself and everything taken away to dispose of.

6 november 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share your fantastic feedback! We’re delighted to hear about your positive experience with ACF Plumbing and Heating.

Betygsatt 5 av 5 stjärnor

Great Company to deal with

Extremely friendly professional staff. This company keeps their clients up to date with arrival times and progress of work. Very prompt in providing quotations before any work is carried out.
Would highly recommend this company.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share your fantastic feedback! We’re delighted to hear about your positive experience with ACF Plumbing and Heating.

Betygsatt 5 av 5 stjärnor

As always a great service from ACF

As always a great service from ACF. Convenient appointment time arranged. Engineer arrived on time, carried out the work and the cost is reasonable. All round great service, I wouldn't hesitate to recommend!

4 oktober 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that your experience with ACF Plumbing and Heating was so positive.

Betygsatt 5 av 5 stjärnor

New boiler ordered and fitted within a…

New boiler ordered and fitted within a couple of days. Engineer arrived promptly. Boiler fitted with no fuss, efficiently and with no mess. Great service.

2 oktober 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that your experience with ACF Plumbing and Heating was so positive.

Betygsatt 5 av 5 stjärnor

ACF Plumbing and Heating did a…

ACF Plumbing and Heating did a fantastic job on our boiler replacement. From the quote through installation the team were great and provided lots of good advices. Ben was extremely punctual and friendly and got all the works done on time. Would highly recommend!

25 september 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that your experience with ACF Plumbing and Heating was so positive.

Betygsatt 5 av 5 stjärnor

ACF Plumbing & Heating Ltd

We have just had a new boiler conversion and heating system overhaul. ACF have been excellent at every phase, from early discussions to meet our needs and budget, right through to the installation. All staff have been friendly, considerate, professional and efficient. We would highly recommend this company.

16 september 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that your experience with ACF Plumbing and Heating was so positive.

Betygsatt 4 av 5 stjärnor

Excellent

Regular text updates as and when of engineers arrival very professional clean and tidy excellent service from start to finish would highly recommend .

10 september 2024
Omdöme utan inbjudan
Logotyp för ACF Plumbing and Heating Limited

Svar från ACF Plumbing and Heating Limited

Thank you for your great feedback! We’re thrilled to hear you had a positive experience with ACF Plumbing and Heating.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer