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Acerparts Omdömen 13

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TrustScore 4 av 5

4,0

Datortillbehörsaffär
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Företagsinformation

  1. Datortillbehörsaffär

Skrivet av företaget

Acerparts.ca is a specialized supplier of Acer Original Parts, serving customers worldwide with fast shipping, dependable support, and competitively priced components. We focus on providing reliable solutions for device repair, refurbishment, and maintenance, helping extend the life of laptops and reduce unnecessary replacements. Our product range includes laptop screens, keyboards, batteries, chargers, cooling fans, hinges, and other essential components, sourced directly with the manufacturer. Whether you are a repair technician, IT professional, reseller, or individual customer, Acerparts.ca is committed to delivering parts you can trust. We pride ourselves on accurate product listings, compatibility guidance, and responsive customer service to ensure every order is correct and hassle-free. It is for these reasons we have become the Number 1 Acer parts distributor in North America. With a strong emphasis on quality control and customer satisfaction, Acerparts.ca aims to be your dependable long-term partner for laptop repair and parts supply.

Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

13 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Acer Aspire 3 A315-21-4808 resuscitation.

When my Acer Aspire 3 A315-21-4808 gave up the ghost a couple of weeks back I was thinking about resuscitating it. It had been a good laptop for the almost 8 years I had been using it and I felt it could continue on with a couple of new parts. What I needed were a HDD and a battery. Yes, I know I could have converted it to SSD, but this laptop was being used as a backup, so no conversion to SSD. But everything I could find, parts wise, were either generic, a brand I'd never heard of or a brand that didn't have a good review record with consumers. Then I found Acerparts.ca. They had the parts I wanted and the parts were either genuine Acer or recommended by Acer and were not that expensive when you put the price of a new laptop against them, And they wouldn't take long to get here, which to me was a big factor. The parts arrived in about a week. I didn't want this resuscitation to be a long drawn out process. The parts arrived in just over a week. And they were easy to install, as I hadn't done any PC parts swap-outs since I retired 15 years ago. PC's have certainly got much more compact and crowded inside the case in 15 years. Anyways all that to say I whole heartedly recommend Acerpart.ca and will be going back if I ever need Acer parts again.

+

9ole oweeks back But do you think I could find any? Nope, not really. The parts I did find were generic and the specs were off by a little, something I wasn't interested in. I then discovered Acerparts.ca

10 april 2026
Omdöme utan inbjudan
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Svar från Acerparts

Hugger, Thank you for the Kind review. We appreciate you taking the time to leave it. We also are glad we could help, and look forward to helping you in the future.

Betygsatt 5 av 5 stjärnor

You can't ask for more.

They consistently answered their phones without long waits. They listen and think on your behalf. Super congenial, gracious, and efficient. They went out of their way to help me beyond expectations... even with my own weird error at play that would have flummoxed most others. Then they helped me with buying elsewhere when they did not have the part. (Looking at you, Lucas.) The shipping was timely. You can't ask for more.

6 april 2026
Omdöme utan inbjudan
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Svar från Acerparts

Thank you for your review. We appreciate you taking the time, and we appreciate the opportunity you gave us to help. We hope to be able to help you again in the future.

Betygsatt 1 av 5 stjärnor

Do not recommend at all

Do not recommend at all! They sell generic parts as OEM:
For details of my interaction with SourceIT search:
"AeroBlade 3D GPU Fan Replacement (And a cautionary tale of SourceITStore) PH315-52."

2 april 2026
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Svar från Acerparts

Steven, we’re sorry to see this review resurface after several years. The order in question dates back to 2021, and at that time Acer had discontinued the specific metal-blade fan you’re referring to. As an authorized Acer parts distributor in North America, we only supply parts sourced through official channels, never generic or third-party items misrepresented as OEM.

We understand your frustration, but we stand by the accuracy of what was communicated to you at the time based on manufacturer availability. We encourage customers to verify authorized distributors if there are any concerns about authenticity.

If you would like to revisit this matter constructively, we’re always open to discussing it further. Please call us directly.

Betygsatt 5 av 5 stjärnor

Good service and smooth purchase

Good service and smooth purchase. The team responded fast and answered my questions. My order arrived in good condition and worked well. I appreciate the support and clear communication. I recommend Source I.T. to others looking for reliable service.

23 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Correct part??

When I reached out to this company witha question, they answered fairly quickly. When I ordered the charger/ adapter they recommended for my tablet, based on serial number and model information I provided, they did not show a picture of the cord and connector. I assumed it would be a barrel connector as the previous owner of the tablet had indicated. When I received it, however, it looked to be a standard USB cord with a C type connector, which I have a ton of already. The charger works, but I'm not sure if it is the right kind, or if it is doing damage to the tablet.

Cost of shipping was pretty high for such a small item, but Delivery was fairly quick.

Ship

23 januari 2026
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Svar från Acerparts

Hi Lynn,

Thank you for your review. We’re glad to hear that you received your part quickly that’s always our goal.

Regarding the type of adapter your tablet requires, this is determined by the serial number and the original bill of materials for the device. While it’s possible that the previous owner believed it used a barrel charger, the bill of materials associated with your specific tablet indicates that it requires a USB Type-C charger.

We can only make recommendations based on the official information available to us, and in your case, that information specified a USB Type-C charger.

We apologize for any inconvenience this may have caused and appreciate your understanding.

Betygsatt 5 av 5 stjärnor

Ordering my laptop part was smooth

Ordering my laptop part was smooth, which is a very uncommon online experience. Price was remarkably good too. The whole thing was pretty much effortless.

2 februari 2026
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Svar från Acerparts

Douglas, Thank you for taking the time to leave us a review. We appreciate your business and hope to be able to help you again in the future.

Betygsatt 5 av 5 stjärnor

I ordered and received a new Acer…

I ordered and received a new Acer Laptop battery in a timely manner. No complaints would fully recommend Acerparts.ca
.

18 januari 2026
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Svar från Acerparts

Jan, we appreciate your kind words. We do our best to be as efficient and accurate as possible. We appreciate your business and are glad we were able to help. We hope to hear from you again.

Betygsatt 5 av 5 stjärnor

Great customer support

Had a fitment issue ..was worried I was gonna get stiffed...called in and got an actual person...we exchanged emails until the issue was resolved...I was surprised to get that level of support for an online purchase.

29 januari 2026
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Svar från Acerparts

John, thank you for your review. We are glad that your board purchase worked out, and we were able to find a solution to get you back up and running. Thank you for your business. We hope to hear from you again.

Betygsatt 5 av 5 stjärnor

Genuine customer service is not dead.

Acer directed me to a 3rd party licensed company to purchase genuine Acer parts. Truthfully, at first, I was skeptical. Kevin was extremely knowledgeable and helped me get the exact part that I needed AND it was delivered quickly. You'd think those reasons would be good enough to be a repeat customer, but another plus, he was the guy answering the phone! No garbage recording or AI to stall you or mess up what you need. I highly recommend them.

17 december 2025
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Svar från Acerparts

Summer,
I am glad we got to answer your call and help you out.

Depending on the time of year, we are not always able to answer everyone's call. Email and our WebChat is the best way to make sure your questions get answered.

Thank you for your review, thank you for your business, and we hope to be able to help you again in the future.

Betygsatt 5 av 5 stjärnor

Laptop stylus

Kevin Joss at Source IT went to extra lengths to try everything to make the product work with my somewhat aged laptop. When it proved to be incompatible, he made returning the item for a refund easy with prepaid shipping.

12 januari 2026
Omdöme utan inbjudan
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Svar från Acerparts

Mary,
I'm sorry it didn't work out. If you need a replacement computer, we have some really great deals on those, too. I hope that we can do better for you next time. We aim to help every customer solve their problems whenever possible. Thank you for your business, and we look forward to working with you again.

Betygsatt 5 av 5 stjärnor

Thank you for your service and the part…

Thank you for your service and the part I received I’m very grateful for your service again thank you!!!!!

2 januari 2026
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Logotyp för Acerparts

Svar från Acerparts

Perstonia, THANK YOU !! Your business is significant to us. and THANK you for the review.

Betygsatt 5 av 5 stjärnor

Fast support

Fast support

8 januari 2026
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Svar från Acerparts

Thank You Rosaire we appreciate the review and opportunity to help.

Betygsatt 1 av 5 stjärnor

I can confirm they are a scam company

I can confirm they are a scam company. Dealing with them was a nightmare. Wish I had Read their terms and conditions and refund policies.. in the end I got my money back but forced to submit disputes with the bank. They are fraudulent

24 september 2025
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Logotyp för Acerparts

Svar från Acerparts

Mr. Mills,

We respectfully disagree with your characterization of AcerParts.ca as a scam or fraudulent company.

Your order issue related to duties and taxes assessed by the courier and government authorities at the time of import. These charges were not imposed by us and are outside of our control. At the time of your purchase, these tariffs were newly implemented, and since then we have updated our website to make this information clearer for customers.

You ultimately received a full refund, which demonstrates that we acted in good faith to resolve the situation. While we regret the frustration you experienced, publicly labeling a legitimate, authorized parts supplier, or any company, as fraudulent due to circumstances beyond their control is inaccurate and misleading. Such statements can cause serious and unjust harm to a company’s reputation and livelihood. We ask that this be considered carefully.

We stand behind the authenticity of our products and our commitment to customer service, and we encourage customers to contact us directly so we can assist before disputes are filed.

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