Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Price quote. I attempted to get a price quote for a charter bus for my family reunion and after 5 days I have received nothing from Academy. I tried entering with their online application which I th... Se mer

Betygsatt 1 av 5 stjärnor

Academy Bus Lines breaks parking laws at least once a month in my neighborhood. The buses park in a no parking zone, leave their motors running and the drivers disappear for a couple of hours. They... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The experience prior to day of was great. Very responsive and flexible in booking and planning. the driver however was very unresponsive. First he took everyone to Brooklyn NOT Manhatten and then d... Se mer

Betygsatt 1 av 5 stjärnor

You have bus drivers on their phone, blasting their personal music and causing delays. Some of us are up at 4am and want a quiet ride home… Train your drivers better please! They have (56) people’s l... Se mer

Företagsinformation

  1. Biltillbehör

Informationen kommer från olika externa källor

The largest privately owned ground transportation company in the United States. Now servicing the east coast from 20 facilities located between Boston and Miami. Celebrating our 50th year. We Know the Way.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Academy Bus - Easy to Work With

I have been booking my Ski Club's trips with Academy Bus for at least the last 5 years and they're a pleasure to deal with. Their buses are in excellent condition and their drivers are great. We've considered other bus companies but we always come back to Academy.

13 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Jess Miller in Jacksonville

We had Jess Miller in Jacksonville for the last 5 days. We have not had a more knowledgeable, punctual, friendly driver in some time. Thoroughly impressed with the job she did. Went so far as requesting her for the rest of our trips to Florida this year.

Thank You Jess!!!

13 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy

The trip was very easy to coordinate and our bus driver was always willing to help, while also getting us to our destination earlier than anticipated. Great job.

10 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great service

great service
great drivers
very nice buses
on time
well priced

10 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful Experience

Everything from booking our trip to our trip home was seamless. Lori arranged our trip quickly and efficiently. Our driver, Clinton, was on time to pick us up and greeted us all as we entered the bus. We had a smooth ride to NYC and arrived on time for our show. Clinton kept in touch with us as it approached pick up time and met us at the location that was previously agreed upon. We had a great trip home and an overall successful trip to NYC for the Rockette's Experience. Thank you Academy!

9 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Shuttle bus Driver.

Shuttle bus Driver.

I was lucky enough to be paired with Dawn who was punctual, exercised good discretion while driving (she knew the fastest way to get us to our location) and went above and beyond in making sure our group was taken cared of and everyone was satisfied. If ever I am in DC again, I would like to work with her.

9 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always a great trip

Always a great, comfortable trip, especially when Jill is driving. She's calm, very polite and very professional. Thank you Jill, I will be traveling again very soon!

6 januari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Locked on FREEZING coach with sick passenger

I am a long time user of Academy Buses in NYC and other cities all over the East Coast. I have always had the highest praise for their coaches and most of their drivers.
I had the worst experience EVER while making a transfer from Miami Intl to Carnival Cruise terminal. My mother was ill from the flight, we asked if we had time to get food and were told 5 minutes later to board the bus. We sat on a FREEZING cold coach #11931, (a bus that seems to still be around from 1960) for 35 minutes in front of the comfortable terminal with food without moving or explanation. 40 minutes later, We finally moved only to go 1 gate away to pick up 5 other guests. This stop took another 20 minutes. Arrived at cruise terminal, the driver mumbled something about unloading and I yelled that someone needed to get off the coach. The driver then LOCKED all the passengers on the bus and ignored me while unloading 40 pieces of luggage and my Mother began vommitng on the coach. The driver and luggage helper continued to ignore me knocking on the window and screaming to have my mother exit. Once they were finished with bags, the driver actually paused to drink and wipe his brow as we still waited to disembark.
I am a tour guide and have never in 10 years seen such practice by any driver on any coach in the US Canada and Europe.
I notice this is common practice because your drivers need to get tipped but leaving passengers locked in a coach without operator inside is gross negligence and very bad practice by your company.

4 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. First arrive on time just as I was told. I will recommend them to anyone who is looking for a good grade bus service. Especially if you have a large group. I will most definitely be using them again in the future if ever needed. I really appreciate the business and great customer service!

27 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top notch customer service

Great experience working with Thomas Lawrence. He quickly answered all my questions and did everything he could to make our bus trip the best it can be.

20 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to work with

Easy to work with, competitive prices, and very nice buses!
We have used them for several years for a large event and they are always on time and the drivers are always courteous and professional.

18 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Atlantic City Townhouses

We are always pleased with your service. The bus was clean and well lighted and a very comfortable ride. Our driver, "Top Of The Line"
Thank you!

18 december 2019
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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