I shopped at Ableworld as I frequently browse 'care' products online for anything that can make life a little easier and thought there's a physical shop near where I live that I can browse in person... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Engineer had been previously. He was courteous, clean and tidy and efficient. The only failing was the office indication of a 9-1 o'clock time frame. But the Engineer had 12-45 on his time sheet.... Se mer
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We were desperately in need for a home demonstration which was happily provided,Jordan and Reagan came with the chairs we were considering ,they were so helpful today in every way ,Thankyou so much t... Se mer
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Kay, at the Stockport shop was left on her own when her colleague had to leave on an emergency call. Despite having several customers, she dealt with everyone courteously and efficiently.
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Företagsinformation
- Leverantör av hjälpmedel för personer med funktionsnedsättning
- Leverantör av handikapphjälpmedel
- Sjukhusutrustning
- Rullstolsbutik
Om Ableworld
Skrivet av företaget
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Kontaktuppgifter
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Storbritannien
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Online v Physical Presence
I shopped at Ableworld as I frequently browse 'care' products online for anything that can make life a little easier and thought there's a physical shop near where I live that I can browse in person.
Staff were great, greeted me as I entered, offered help, then left me free to browse, as I mentioned. They were 'aware' of my presence and immediately onhand to step in and help with advice/assistance as needed. I only made a small purchase today, but will be back again soon.
I feel strongly that Ableworld have invested in the 'bricks and mortar' and I should do what I can to support them. 'Online' is very handy, but physical presence is deeply important.
24 juli 2026
Good range on offer and helpful service.
24 juli 2026
The staff are fantastic
24 juli 2026
Svar från Ableworld
Hi Karen, thank you for your 5 star review! We’re so pleased to hear you think our staff are fantastic, and we're always here if you need any help or advice in the future.
Kind regards,
Ableworld
Helpful a d pleasant
22 juli 2026
Svar från Ableworld
Hi Catriona, thank you for your kind review! We're so pleased to hear you found our team helpful and pleasant. Your feedback means a lot to us.
Kind regards,
Ableworld
when chairs were delivered they looked…
when chairs were delivered they looked the same but were not my feet did not touch the floor as in store ,and i fainted after sitting in one ,i phoned the blackpool store and told them this and that i would like to return both chairs that had been in my home 2hours to be told there is no return unless faulty mechanics ,i got in touch with citizens advice who said my chances were slim but ableworld may give me my money back or half as a good will gesture so i wrote to them and explained the situation but they refuse to refund my £2,800 it is a blow having saved 18months for new chairs ,so please be AWARE there is no returns policy for this company and i feel robbed ,the chairs in store do not represent the actual chair as the in store chair is well worn
9 juli 2026
Omdöme utan inbjudan
Really friendly and informative- a…
Really friendly and informative- a great help. Served by Becca at Darlington branch
21 juli 2026
Omdöme utan inbjudan
Svar från Ableworld
Hi Sheila, thank you for your lovely review. We're delighted to hear that you found our team friendly and informative. We'll be sure to pass your kind words on to Becca at our Darlington branch – we're sure she'll really appreciate them. If you need anything else in the future, we're always here to help.
Kind regards,
Ableworld
Friendly helpful staff
21 juli 2026
Svar från Ableworld
Hi Helen, thank you for your 5 star review! We're so pleased to hear you found our team friendly and helpful. We really appreciate your kind words.
Kind regards,
Ableworld
Kay at Stockport
Kay, at the Stockport shop was left on her own when her colleague had to leave on an emergency call. Despite having several customers, she dealt with everyone courteously and efficiently.
18 juli 2026
Omdöme utan inbjudan
Svar från Ableworld
Hi Ian, thank you for your kind review. We’re really pleased to hear that Kay was able to provide such courteous and efficient service. We’ll be sure to pass your lovely feedback on to her.
Kind regards,
Ableworld
Svar från Ableworld
Hi Marilyn, thank you for your 5 star review! We are delighted that you found the staff friendly and helpful. If you ever need anything else in the future, we’re always here to help.
Kind regards,
Ableworld
Svar från Ableworld
Hi Linda, thank you for your 5 star review! We’re glad to hear your service agreement renewal was quick and straightforward. If you ever need anything else, we’re always here to help.
Kind regards,
Ableworld
Visited today at the Lincoln Store
Visited today at the Lincoln Store Dave and Diane were very pleasant and helpful. We purchased a budget travel wheelchair
20 juli 2026
Svar från Ableworld
Hi Michael, thank you for your lovely review!
We’re really pleased to hear Dave and Diane made your visit to our Lincoln store such a positive experience. It’s great that you found the right budget travel wheelchair too!
If you need anything else, we're always here if you need anything in the future.
Kind regards,
Ableworld
Andy and Graham were very efficient…
Andy and Graham were very efficient installing my stair lift They were very friendly and left the place tidy and clean. They explained how it operated well. I would certainly recommend them.
17 juli 2026
Omdöme utan inbjudan
Svar från Ableworld
Hi Kyle, thank you for your wonderful 5-star review! We're delighted to hear that Andy and Graham provided such efficient and friendly service while installing your stair lift. It’s great to know they left everything tidy and took the time to clearly explain how it works. We’ll be sure to pass on your kind words to them—they’ll really appreciate it. Thank you for your recommendation!
Kind regards,
Ableworld
Svar från Ableworld
Hi Anwen, thank you for your 5 star review! We're really glad to hear our staff were helpful during your visit.
Kind regards,
Ableworld
The Engineer had been previously
The Engineer had been previously. He was courteous, clean and tidy and efficient. The only failing was the office indication of a 9-1 o'clock time frame. But the Engineer had 12-45 on his time sheet. If this was known better communication would have allowed us to fit in other tasks between 9 and 12. Instead we were waiting nearly four hours for his visit.
16 juli 2026
Svar från Ableworld
Hi John, thank you for taking the time to leave your review. We appreciate you sharing your feedback and would like the opportunity to look into your experience further. If you could please provide your contact details, we would be happy to review what happened in more detail. This can be organised directly with the store by calling 0141 889 9925 or by visiting the store again at your convenience.
Kind regards,
Ableworld
The staff at Able World are always…superb
The staff at Able World are always friendly and helpful and will point out special offers etc
They find time to talk to you if your upset and always have a tissue ready if needed
They never try to rush you out of the shop and I have often sat and recovered from walking there.
15 juli 2026
Svar från Ableworld
Hi Denise, thank you for your 5 star review!
We’re so pleased to hear that our team made you feel comfortable and supported during your visits. It means a great deal to us that you feel able to take your time, have a chat, and rest when needed.
Your kind words truly mean a lot and we’re always here if you need any support in the future.
Kind regards,
Ableworld
The first class service
The first class service. Nothing was too much trouble
Shown how to safely use the the
Walker we bought Evan came to the car with us to make sure we could get the walker into our boot Excellent service
16 juli 2026
Svar från Ableworld
Hi William, thank you for your kind review.
We’re really pleased to hear you received such great service and that Evan was able to help you safely with your new walker, right through to getting it into your car.
We truly appreciate your feedback and we're always here if you need anything in the future.
Kind regards,
Ableworld
Home Demonstration.
We were desperately in need for a home demonstration which was happily provided,Jordan and Reagan came with the chairs we were considering ,they were so helpful today in every way ,Thankyou so much the chair we finally did buy is perfect ….Mrs Joan Oakes .
16 juli 2026
Omdöme utan inbjudan
Svar från Ableworld
Hi Joan, thank you for your lovely review!
We’re delighted we could arrange a home demonstration at a time that suited you, and it’s fantastic to hear that Jordan and Reagan were able to support you so thoroughly throughout the process. We’ll be sure to pass on your kind words to them—they’ll be thrilled.
Most importantly, we’re so pleased that you’ve found the perfect chair. Your comfort and satisfaction mean everything to us.
Thank you again for choosing us and for taking the time to share your experience.
Kind regards,
Ableworld
Visiting this time for a walking stick.
Visiting this time I needed a walking stick that Reduced in size for the car the staff are there to advise you but your under no pressure i did choose one the shop is worth a visit if your after aids there is a big selection.
15 juli 2026
Svar från Ableworld
Hi Stephen, thank you for your lovely review! Our team always aims to offer helpful advice without any pressure, so it’s great to hear that came across during your visit. We appreciate your recommendation and and we're always here if you need anything in the future.
Kind regards,
Ableworld
Svar från Ableworld
Hi John, Thank you for your 5 star review. We are glad to hear that our team was able to help you.
Kind regards,
Ableworld
I went into the Christchurch shop for a…Lightweight Scooter.
I went into the Christchurch shop for a look round for a lightweight scooter found the Jiffy Carbon, which I can lift into the boot of my car with an exelent demonstration, after a week of looking around I went back to Christchurch store, with Rebecca to explain the finer points of the Jiffy Carbon paid the price, into the boot of the car and home, taking it out from home its exelent up and down the slopes to the beach along the promenade also the shops is so relaxing, so pleaed with my Jiffy Carbon. Thanks Ableworld.
11 juli 2026
Omdöme utan inbjudan
Svar från Ableworld
Hi Roger, thank you for your fantastic review. We’re delighted to hear that you had such a positive experience in our Christchurch store. It’s great to know that Rebecca was able to guide you through the finer details of the Jiffy Carbon and help you feel confident in your choice.
Enjoy your Jiffy Carbon, and we're always here if you need anything in the future.
Kind regards,
Ableworld
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