Took my 86 year old mother to Ableworld at Heathgates Island in Shrewsbury to purchase a wheelchair due to her declining mobility. We were greeted by friendly & welcoming staff and served by Mark. He... Se mer
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The staff were amazing! I received a thorough, comprehensive demostration of the scooter I was interested in. Despite technology issues, not their fault, they persevered with good grace until it... Se mer
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Recently had need for a new mobility trolley for my sister. Popped into our local Ableworld in Shrewsbury knowing very little about what we needed. The expert assistant manager Mark took excellent car... Se mer
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Went to the Shrewsbury Store initially to enquire about mobility scooters. Mark guided us around the various models clearly explaining pros and cons with expertise. After discussion of mobility needs... Se mer
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Företagsinformation
- Leverantör av hjälpmedel för personer med funktionsnedsättning
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- Rullstolsbutik
- Sjukhusutrustning
Om Ableworld - Shrewsbury
Skrivet av företaget
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktuppgifter
Heathgates Bank, Ditherington, SY1 4BB, Shrewsbury, Shropshire, Storbritannien
- 01743 369427
4,5
Utmärkt
73 omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Great service!
Took my 86 year old mother to Ableworld at Heathgates Island in Shrewsbury to purchase a wheelchair due to her declining mobility. We were greeted by friendly & welcoming staff and served by Mark. He showed us the options and asked questions that I hadn't even thought of (e.g. who will be lifting the wheelchair into the car and allowed me to check which ones were easier for me to lift!). Mark had a though knowledge of the products and showed us how to put the chair together and fold down again (and allowed me to practise until I got it right!) Great service all round and Mum left extremely happy with her purchase. We were going to take a trip with the new chair straightaway and Mark even removed the plastic from the wheels for us. He escorted us to the car where he gave advice on how to position the chair in the boot. Brilliant service, so very helpful, polite and very courteous to Mum and even made her laugh. Thanks so much for a great, efficient service. We would highly recommend! :)
15 oktober 2026
Svar från Ableworld - Shrewsbury
Hi Johanna,
Thank you for your wonderful 5-star review! We're delighted to hear that Mark and the team at Ableworld Shrewsbury made you and your mum feel so welcome and provided such helpful, knowledgeable service. It's lovely to know that Mark took the time to explain the different options, offer practical advice and ensure you felt confident using and transporting the wheelchair. We're pleased your mum left happy with her purchase, and we'll be sure to pass your kind words on to Mark and the team. Thank you again for your recommendation.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Svar från Ableworld - Shrewsbury
Hi Mr Lewis,
Thank you for your wonderful review! We're delighted to hear that our Shrewsbury team were helpful, that you were happy with the range of products available, and that you felt no pressure to buy.
We appreciate your feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
The staff were amazing!
The staff were amazing!
I received a thorough, comprehensive demostration of the scooter I was interested in.
Despite technology issues, not their fault, they persevered with good grace until it was resolved.
Such a delight to go into a shop where staff are on hand immefiately to help with utmost respect.
3 oktober 2026
Svar från Ableworld - Shrewsbury
Hi Susan,
Thank you for your lovely 5-star review! We’re delighted to hear that our Shrewsbury team gave you such a thorough demonstration and supported you throughout your visit. It’s especially lovely to know they remained patient, helpful and respectful while working through the technology issues.
We really appreciate your kind feedback and will be sure to pass it on to the team. If there’s anything else we can help with in the future, please don’t hesitate to get in touch — we’re always happy to help!
Kind regards,
Ableworld
Svar från Ableworld - Shrewsbury
Hi,
Thank you for your lovely review! We're pleased to hear that our fitter arrived on time and provided a friendly and polite service. We'll be sure to pass your lovely feedback on to our Shrewsbury team.
If you ever need any further assistance, please don't hesitate to get in touch - we're always here to help.
Kind regards,
Ableworld
Very helpful staff
26 september 2026
Svar från Ableworld - Shrewsbury
Hi Janet, thank you for your lovely review! We're so pleased to hear you found the team at our Shrewsbury store very helpful.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
The service and expertise of the staff…
The service and expertise of the staff was excellent, prompt delivery. the only downside is that you did not have a trade in arrangement for my old schooter.
23 september 2026
Svar från Ableworld - Shrewsbury
Hi, thank you for your lovely review! We're delighted to hear you were pleased with the service and support you received. We appreciate your kind feedback and take your comments on board. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Easy to order thanks to helpful people
Easy to order thanks to helpful people. And it came so quickly and without fuss. Very pleased with my purchase.
22 september 2026
Svar från Ableworld - Shrewsbury
Hi Jill, thank you for your wonderful review! We're delighted to hear you found our Shrewsbury team helpful and that your order arrived quickly and without any fuss. We appreciate your kind words and are pleased you're happy with your purchase. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Svar från Ableworld - Shrewsbury
Hi David, thank you for your 5 star review! We're so pleased to hear that you were happy with the service from our Shrewsbury team. We really appreciate your kind words. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
The staff were very helpful
The staff were very helpful, and patient with me while I tried to work out what I needed to care for my mum at home in end of life care.
10 september 2026
Svar från Ableworld - Shrewsbury
Hi Linda, thank you for your lovely review! We're very pleased to hear that our team were able to support you with patience and care during such a difficult time. We understand how important it is to find the right products when caring for a loved one at home, and we're glad we could help make things a little easier for you and your mum. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Was helped when choosing the right…
Was helped when choosing the right walking stick.
Really friendly and helpful staff.
3 september 2026
Svar från Ableworld - Shrewsbury
Hi Sara, thank you for your wonderful 5 star review! We're delighted to hear that our team were able to help you choose the right walking stick and that you found them friendly and helpful. We're always happy to make sure our customers find the right products for their needs. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
I ordered the bath board to be able to…
I ordered the bath board to be able to shower when I got home from hospital after major surgery.
The delivery quoted was 24 hours. The driver came just before 9.00 am he rang the doorbell and I was upstairs. Before i was able to communicate with him he had got back in his van and gone away and I received an automated message it will be delivered tomorrow.
If old and disabled people are receiving product some sort of contingency should be in place for the courier to be independent. I also ordered from another supplier a product that was equally important and it will be delivered by DPD they are much more accommodating.
1 september 2026
Svar från Ableworld - Shrewsbury
Thank you for taking the time to leave your feedback. We are very sorry to hear about the difficulties you experienced with the delivery of your bath board, particularly as you had ordered the item following major surgery and needed it to support you on your return home.
We completely understand how frustrating it must have been for the driver to leave before you had an opportunity to answer the door, especially given the circumstances and the importance of receiving the product promptly.
We appreciate you bringing this to our attention. Your comments regarding the delivery experience and the needs of older or less mobile customers are important to us, and we will ensure your feedback is passed on to the relevant team for review.
We sincerely apologise for the inconvenience and disappointment caused and hope that your order reaches you without any further issues.
Very pleasant and knowledgeable staff
Very pleasant and knowledgeable staff. Couldn't have been more helpful.
19 augusti 2026
Svar från Ableworld - Shrewsbury
Hi Susan, thank you for your lovely review! We're delighted to hear that you found our staff pleasant, knowledgeable and helpful. Your feedback means a lot to the team, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Svar från Ableworld - Shrewsbury
Hi Darren,
Thank you for your lovely review! We're delighted to hear that you were happy with our service. We appreciate your support and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Lovely friendly staff and a first class…
Lovely friendly staff and a first class service.
12 augusti 2026
Svar från Ableworld - Shrewsbury
Hi Sharon,
Thank you for your 5 star review! We're delighted to hear you found our staff friendly and enjoyed a firs-class service. We're always here if you ever need any further assistance.
Kind regards,
Ableworld
Good products and very helpful service.
12 augusti 2026
Svar från Ableworld - Shrewsbury
Hi Patricia, thank you for your lovely review! We're so pleased to hear you were happy with our products and found our service helpful. We appreciate your feedback and we're always here to help if you ever need any assistance in the future.
Kind regards,
Ableworld
Svar från Ableworld - Shrewsbury
Hi, thank you for your lovely review! We're delighted to hear you were pleased with our customer service. We're always here to help if you need any further assistance.
Kind regards,
Ableworld
The service I received was excellent- I…
The service I received was excellent- I needed walking sticks, as I’m 6ft 5 - it not easy and the help I received was first class - would recommend
8 augusti 2026
Svar från Ableworld - Shrewsbury
Hi Graham, thank you for your 5 star review! We’re delighted to hear that our team were able to help you find the right walking sticks and provide you with such a positive experience. We really appreciate your recommendation and are always here to help if you need any further assistance.
Kind regards,
Ableworld
Friendly helpful staff
31 juli 2026
Svar från Ableworld - Shrewsbury
Hi Alan, thank you for your lovely review! We’re delighted to hear you found our team friendly and helpful. Your feedback is greatly appreciated, and we’re always here to support you whenever you need us.
Kind regards,
Ableworld
Can't speak highly enough of this shop
Can't speak highly enough of this shop. Staffed by really pleasant and helpful people. My father had a wheel come off his wheelchair (not even purchased here) and the engineer repaired it and checked it over free of charge. Definitely five stars - thank you!
30 juli 2026
Omdöme utan inbjudan
Svar från Ableworld - Shrewsbury
Hi, thank you for your lovely review! We’re delighted to hear that our team were able to help your father, even though the wheelchair wasn’t purchased with us. It’s great to know our engineer could repair it and give it a check over for you. Your kind words and five-star rating really mean a lot to us. If you ever need anything in the future, we’re always here to help.
Kind regards,
Ableworld
5 star rating
5 star rating. Kathleen, helped my husband choose a Walker that was right for him. After watching him use it, made further adjustments until it was perfect. Could not have been more helpful. Very pleased with the purchase and at a good price.
29 juli 2026
Svar från Ableworld - Shrewsbury
Hi Susan, thank you for your lovely review! We’re delighted to hear that Kathleen took the time to ensure your husband found the right walker and made those extra adjustments to get it just right. Providing that level of care and attention is exactly what we aim for.
Kind regards,
Ableworld
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