Very nice helpful salesman who was more than happy to answer questions and explain everything and gave a full demonstration on how to use and fold the scooter we bought
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Me and my wife again visited the Abel World in Queensferry in Flintshire. Again, we were treated with kindness, understanding and respect. We purchased another couple of items to make life a bit easie... Se mer
Företaget har svarat
Visited the Deeside store on Monday to look at wheelchairs. The gentleman in store took the time to explain the pros and cons to the different chairs and how they worked. He set up the chairs for us... Se mer
Företaget har svarat
I purchased a mobility scooter They advised me and was very helpful. plus a test drive. I have since returned for other things and will return again. May be a boot scooter as mine is a road scooter bu... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av hjälpmedel för personer med funktionsnedsättning
- också i
- Leverantör av handikapphjälpmedel
- Rullstolsbutik
- Sjukhusutrustning
Om Ableworld - Queensferry
Skrivet av företaget
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktuppgifter
87 Station Road, CH5 2TB, Queensferry, Flintshire, Storbritannien
- 01244 810676
4,7
Utmärkt
36 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got exactly what I needed and made to…
Got exactly what I needed and made to feel welcome as soon as I arrived at the store
4 november 2026
Well worth shopping here
Very nice helpful salesman who was more than happy to answer questions and explain everything and gave a full demonstration on how to use and fold the scooter we bought
3 november 2026
Svar från Ableworld - Queensferry
Hi John,
Thank you for your lovely review! We're delighted to hear that our Queensferry team member was helpful, answered all your questions and took the time to give you a full demonstration of how to use and fold your new scooter.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Svar från Ableworld - Queensferry
Hi,
Thank you for your lovely review! We're pleased to hear that our Queensferry team member provided such good service and made a positive impression during your visit.
We appreciate your feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Very helpful stuff
I purchased a mobility scooter They advised me and was very helpful. plus a test drive. I have since returned for other things and will return again. May be a boot scooter as mine is a road scooter but I think it’s great but your not allowed on a bus or a train.
17 oktober 2026
Svar från Ableworld - Queensferry
Hi,
Thank you for your lovely review! We're pleased to hear that our Queensferry team were helpful, offered good advice, and gave you the opportunity to test drive the mobility scooter before making your decision.
It's great to know you've since returned for other items and would visit us again in the future. If there's anything else we can help with, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
I had a wonderful service from the lady…
I had a wonderful service from the lady at Queensferry , she spend a lot of time showing me how scooters and chairs, for which I am very grateful
21 oktober 2026
Svar från Ableworld - Queensferry
Hi Janet,
Thank you for your lovely review! We're delighted to hear that our Queensferry team member took the time to show you the different scooters and chairs available and explain everything clearly. It's wonderful to know you found the service so helpful.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Wheelchair purchase
Visited the Deeside store on Monday to look at wheelchairs. The gentleman in store took the time to explain the pros and cons to the different chairs and how they worked. He set up the chairs for us to try. We didn’t have room in the car to purchase on the day so returned on Wednesday, saw a lovely lady whom again explained how the chair we were purchasing worked.
Excellent customer service
7 oktober 2026
Svar från Ableworld - Queensferry
Hi Mr Eaton,
Thank you for your wonderful 5-star review! We're delighted to hear that both visits to our Queensferry store were such positive experiences and that our team took the time to explain the different wheelchair options, demonstrate how they worked and made sure you were comfortable with your choice.
We appreciate your kind comments about the customer service you received. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Always a relaxed visit.
Me and my wife again visited the Abel World in Queensferry in Flintshire. Again, we were treated with kindness, understanding and respect. We purchased another couple of items to make life a bit easier in our house. No pressure to buy at all. Another pleasant shopping experience. Fully recommended. This review is my honest opinion. I wasn't given any inducements or reductions in price to write this review. P. Edwards. Flintshire. N. Wales.
5 oktober 2026
Svar från Ableworld - Queensferry
Hi Mr Edwards,
Thank you for your wonderful 5-star review and for choosing Ableworld Queensferry again! We're delighted to hear that you and your wife were once again treated with kindness, understanding and respect, and that you enjoyed another relaxed shopping experience without any pressure to buy.
It's lovely to know that the items you purchased are helping to make everyday life a little easier at home. We appreciate your continued support and recommendation.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Service with a smile.
The staff in queensferry store are brilliant, very helpful and polite. The store itself is well laid out and clean.
25 september 2026
Svar från Ableworld - Queensferry
Hi Mrs Ellis, thank you for your lovely review! We're delighted to hear you found the team at our Queensferry store helpful, polite, and brilliant. It’s also great to know the store layout and cleanliness stood out during your visit.
We’ll be sure to pass your lovely feedback on to the team—they’ll really appreciate it.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
JMW1
We found our visit to Ableworld very useful. Alison was very helpful and answered all our questions. We would definitely recommend Ableworld.
24 september 2026
Svar från Ableworld - Queensferry
Hi Jean, thank you for your lovely review! We're delighted to hear you found your visit to our Queensferry store helpful and that Alison was able to answer all your questions. We appreciate your kind words and recommendation. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Svar från Ableworld - Queensferry
Hi Kathleen, thank you for your lovely review! We’re so pleased to hear that you found our team extremely helpful. We really appreciate your kind feedback. If you ever need any further assistance, we’re always here to help.
Kind rgerads,
Ableworld
A very pleasant and helpful staff.
5 september 2026
Svar från Ableworld - Queensferry
Hi Robert, thank you for your lovely review! We're so pleased to hear that you found our staff pleasant and helpful.
We really appreciate your feedback, and if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
My visit to Ableworld Queensferry
My daughter and I visited Ableworld Queensferry earlier this week, looking for a walker. We were greeted with hellos and smiles from the staff and Allison asked how she could help me. I explained that this would be my first walker so I would appreciate some help. Allison brought out a few walkers so that I could see how they felt, adjusted them for me and explained the features of each one. I had a walk round the store with each one and asked to try a couple more I liked the look of, all of this with no pressure whatsoever. There were lots to look at and once I had chosen one, Alison went over all the safety features again and finely adjusted it to suit me. She even took it outside with my daughter to check it would fit in the car! Fabulous customer service, thank you. I would definitely recommend a visit to this store.
18 augusti 2026
Svar från Ableworld - Queensferry
Hello Christine, thank you for taking the time to share your lovely feedback. We’re delighted to hear that Allison provided such helpful and patient assistance during your visit to Ableworld Queensferry. It’s wonderful to know she took the time to explain the features, adjust the walker for you, and ensure everything was just right all with no pressure.
Your kind words about our customer service mean a lot to us. We’re pleased that you and your daughter had a positive experience, and we truly appreciate your recommendation. If you need any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Ableworld
grab rails
bought grab rails for front door ,good value, very friendly and efficient staff.
18 augusti 2026
Svar från Ableworld - Queensferry
Hello Ron, thank you for your kind words. We’re glad you’re happy with the grab rails for your front door and that you found our staff friendly and efficient. Your feedback is much appreciated.
If you need any further assistance, please feel free to get in touch.
Kind regards.
Ableworld
Helpful
I received my voyager swift from Queensferry Deeside. the young lady that dealt with me was Allyson. You can never meet enough nice people and staff. They helped me out no end I can’t say anything bad about the service and help both choosing the right scooter for me and delivery.
15 augusti 2026
Omdöme utan inbjudan
Svar från Ableworld - Queensferry
Hello Anthony, thank you for your kind review. We’re delighted to hear that you had a positive experience with Allyson at Queensferry Deeside. We believe that friendly and helpful staff make all the difference, and it’s wonderful to know she was able to assist you so well.
Your kind words mean a lot to us, and we’re pleased that you are happy with your Voyager Swift and the service you received. If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Ableworld
, helpful service and pleasant.
Lovely and helpful service from the lady in the Queensferry Deeside store. Pleasant to speak with. Helpful in showing me how products would work.
12 augusti 2026
Svar från Ableworld - Queensferry
Hi Jane, thank you for your lovely review! We're so pleased to hear you received friendly and helpful service at our Queensferry store. It's wonderful to know our team could take the time to demonstrate the products and help you understand how they work. We appreciate your feedback and if you ever need any further assistance, we're always here to help. Kind regards,
Ableworld
Svar från Ableworld - Queensferry
Hi Duane, thank you for your kind review! We’re delighted to hear that you found our team helpful, friendly and polite, and if you need any further assistance, we’re always here to help.
Kind regards,
Ableworld
I have Stage 4 cancer which is…
I have Stage 4 cancer which is affecting my mobility and so I’m not able to get around as well as I used to. I set up a GoFundMe fundraiser last year. Thanks to the very generous donations received from family and Facebook friends I was today able to buy a mobility scooter. Many thanks to Allyson and Roy ❤️
26 januari 2026
Omdöme utan inbjudan
Svar från Ableworld - Queensferry
Hi Fran,
Thank you for sharing your story. We're so glad to hear that, with the help of your GoFundMe and the support from your family and friends, you were able to get your mobility scooter.
Allyson and Roy will be thrilled to hear your kind words - it's wonderful to know they could help make things a little easier for you. Wishing you all the best with your new scooter!
Take care,
Ableworld
Queensferry branch
Queensferry branch - an absolute s*** show. We visited with a view to buying a rollator for a friend. Nobody was in the shop though we saw one person doing something outside. We walked round, looked at a few things and finally found the rollators, looked and decided we didn't want to buy when we hadn't even had the courtesy of an assistant. As we decided to leave the male assistant showed up but it was too late. Certainly won't go there again and would be dubious about any other branch now. We ended up at Careco and had an amazing experience.
31 december 2025
Omdöme utan inbjudan
Svar från Ableworld - Queensferry
Hi Gillian,
Thank you for sharing your feedback. We’re very sorry to hear that your visit didn’t meet your expectations. Creating a positive, welcoming experience for all our customers is really important to us, and we appreciate you raising this. We’ve shared your comments with the team so we can continue to improve, and we hope you might consider giving us another chance in the future.
Take care,
Ableworld
I bought my first car seat 2 years ago…
I bought my first car seat 2 years ago while suffering with sciatic, very painful. extremely helpful whilst driving. As they mentioned it was low in stock I ordered another one last week to keep until needed. I ordered the first car seat on line from the Queensferry shop and collected it the next day. A very helpful lady served me and I will have no hesitation going back to that shop again when I require further help, I am now in my 70s and starting to require extra help!!! I had a good look around whilst I was in the shop and took notice of all there stock. This time when ordering my carseat I had to go on line and order from there head office as there was no stock of that particular item at the moment. All was well and received my order promptly and efficiently, thankyou Ableworld
23 oktober 2025
Omdöme utan inbjudan
Svar från Ableworld - Queensferry
Hi E M Griffiths,
Thank you for such a thoughtful and detailed review — it really means a lot to us. We’re so glad the seat has helped make driving more comfortable, and that both our Queensferry team and the Internet team provided a smooth experience. It’s lovely to hear that our staff were helpful and welcoming, and we’re so grateful for your continued support over the years.
Take care, and we look forward to seeing you again soon!
Allyson and Colin are FANTASTIC 💫
Allyson and Colin are FANTASTIC 💫.
We were supported with excellent customer service from the first call we made. Allyson provided helpful advice & guidance.
When visiting the store for new batteries for a wheelchair, Colin went above and beyond in helping us to fit them. You were both patient and kind, and we are extremely grateful. Thank you both very much. You are a credit to Ableworld.
17 juni 2025
Omdöme utan inbjudan
Svar från Ableworld - Queensferry
Hi Mandy,
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Allyson and Colin provided such excellent service and made your experience with Ableworld a positive one. Your kind words mean the world to us — we pride ourselves on offering support, guidance, and care to all our customers. We’ll be sure to pass on your lovely comments to Allyson and Colin; they truly are valued members of our team.
If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for choosing Ableworld!
Take care,
Ableworld
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.