Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new cha... Se mer
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Lovely staff who know their products and are willing to demonstrate them with patience. I enjoyed not being pressured. A pleasurable shopping experience.
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The whole process of choosing and installing a stairlift was easy and the stairlift was installed quickly, which was exactly what we needed. A good range of products and prices.
We went in on 3 separate occasions to look at walkers and wheelchairs. On each occasion. the staff, Dawn and Jay were really helpful and allowed us plenty of time to look round and try the various dif... Se mer
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Företagsinformation
- Leverantör av hjälpmedel för personer med funktionsnedsättning
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- Rullstolsbutik
- Sjukhusutrustning
Om Ableworld - Hanley
Skrivet av företaget
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktuppgifter
430 Leek Road, Hanley, ST1 3HU, Stoke-on-Trent, Staffordshire, Storbritannien
- 01782 205901
4,8
Utmärkt
117 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stairlift fitting
The whole process of choosing and installing a stairlift was easy and the stairlift was installed quickly, which was exactly what we needed. A good range of products and prices.
4 november 2026
Very friendly and helpful staff.
3 november 2026
Svar från Ableworld - Hanley
Hi Joanne,
Thank you for your kind review! We're pleased to hear that our Hanley team were friendly and helpful during your visit.
We appreciate your feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
The staff in the shop were very helpful
The staff in the shop were very helpful
Fast delivery and great communication
2 november 2026
Svar från Ableworld - Hanley
Hi Karen,
Thank you for your kind review! We're pleased to hear that our Hanley team were helpful and that you were happy with the fast delivery and great communication.
We appreciate your feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
My Shop of Choice.
Lovely staff who know their products and are willing to demonstrate them with patience. I enjoyed not being pressured.
A pleasurable shopping experience.
28 oktober 2026
Svar från Ableworld - Hanley
Hi Carole,
Thank you for your wonderful 5-star review! We're pleased to hear that our Hanley team were knowledgeable, patient and happy to demonstrate the products without putting you under any pressure.
It's great to know you had such a pleasant shopping experience. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Very helpful cheerful and overall a…
Very helpful cheerful and overall a good experience
19 oktober 2026
Svar från Ableworld - Hanley
Hi Robert,
Thank you for your lovely review! We're pleased to hear that our Hanley team were helpful and cheerful, and that you had a positive experience with us.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
the care given by the staff was second…
the care given by the staff was second to none, would recomand to all
4 oktober 2026
Svar från Ableworld - Hanley
Hi Mr P Aimson,
Thank you for your lovely review! We’re delighted to hear that the care and service you received from our Hanley team was second to none. We really appreciate your recommendation and your kind feedback.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch — we’re always happy to help!
Kind regards,
Ableworld
Excellent Service and Products
I was met by one of the staff on arrival and greeted me with a smile, she was also very helpful demonstrating the wheel chair that I wanted to purchase.
3 oktober 2026
Svar från Ableworld - Hanley
Hi David,
Thank you for your wonderful review! We’re so pleased to hear that you received such a warm welcome from our Hanley team and that our colleague was helpful in demonstrating the wheelchair you were interested in. We really appreciate your kind feedback.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch — we’re always happy to help!
Kind regards,
Ableworld
Would recommend man was brilliant
The man that showed us all the beds ,chairs ,mobility scooters to day was brilliant took his time with my 81 year old dad ,gave loads of different options ,very patient with me dad ,didn't feel rushed at all .
28 september 2026
Svar från Ableworld - Hanley
Hi Debra, thank you for your lovely 5-star review! We're pleased to hear the team member took the time to patiently support your dad and explain all the different options available. It's great to know you didn't feel rushed and that you were given clear, helpful guidance throughout your visit.
We appreciate your kind words and will make sure they're passed on to the team.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Looking for a bath board
Looking for a bath board, l had a choice of 3. Assistant was helpful enabling me to make my choice. Also the price was reasonable. I would definitely use Able world again if l needed anything to help with my arthritis
26 september 2026
Svar från Ableworld - Hanley
Hi Valerie, thank you for your wonderful review! We’re so pleased to hear you found a suitable bath board at our Hanley store and that our team helped you choose the right one for your needs. It’s great to know you were happy with the price too, and we really appreciate your recommendation.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Peter was great
Peter was great. Showed us how the rollator worked and answered any questions we had.
Would return if I needed anything else.
18 september 2026
Svar från Ableworld - Hanley
Hi Mr Watts, thank you for your lovely review! We’re delighted to hear that Peter was able to help, demonstrate the rollator and answer all your questions. We’ll be sure to pass your kind words on to him. We look forward to welcoming you back in the future, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Fabulous job Reagan Jordan Peter and Dawn
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new chair!! Amazing work Reagan, Jordan, Peter and Dawn at Stoke Able World.
15 september 2026
Omdöme utan inbjudan
Svar från Ableworld - Hanley
Hello Angela, thank you for your wonderful feedback! We’re delighted to hear that Reagan, Jordan, Peter, and Dawn provided such fantastic service and that your dad is already enjoying his new chair. We’ll be sure to pass on your kind words to the team. It’s always our goal to make things quick and smooth for our customers. Enjoy your new recliner!
Kind regards,
Ableworld
Very satisfied with the service.
12 september 2026
Svar från Ableworld - Hanley
Hello, thank you for your kind words. We're delighted to hear that you are very satisfied with our service. Your feedback is greatly appreciated.
Kind regards,
Ableworld
Svar från Ableworld - Hanley
Hi Ann, thank you for your lovely review! We're really pleased to hear that you received good service and the belt was just right for you.
We really appreciate your feedback, and if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
The gentleman who served me was very…
The gentleman who served me was very efficient and helpful
16 augusti 2026
Svar från Ableworld - Hanley
Hi Mrs Walker, thank you for your kind feedback! We're glad to hear our gentleman was efficient and helpful. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Ableworld
enjoyable purchasing experience
friendly staff in store very helpful and informative delivery was very prompt
a all round pleasant purchase experience
and my dad is loving his new chair
5 augusti 2026
Svar från Ableworld - Hanley
Hi Jan, thank you for your lovely review! We’re delighted to hear you had such a pleasant experience, from the helpful and informative service in store to the prompt delivery. It’s especially lovely to hear that your dad is enjoying his new chair! We’re always here to help if you need any further assistance.
Kind regards,
Ableworld
Very helpful on entering the store,help…
Very helpful on entering the store,help with item we were looking for,purchased successfully,
7 augusti 2026
Svar från Ableworld - Hanley
Hi Annette, thank you for your kind review! We’re delighted to hear that our team were able to help you find what you were looking for and make your purchase a smooth and successful one. We really appreciate your kind feedback and are always here to help if you need any further assistance.
Kind regards,
Ableworld
Svar från Ableworld - Hanley
Hi Brian, thank you for your kind review! We’re so pleased to hear you found our team lovely and helpful during your visit. It means a lot to us to know we’re providing the support our customers need.
Kind regards,
Ableworld
Great communication from start to…
Great communication from start to finish, friendly knowledgeable staff nothing was too much trouble would definitely use again and highly recommend, thanks (on mother's behalf)
29 juli 2026
Omdöme utan inbjudan
Svar från Ableworld - Hanley
Hi Darren, thank you for your kind words! We’re delighted to hear that you and your mother had such a positive experience with us. Thank you for your recommendation, and we are always here to help if you need any further assistance.
Kind regards,
Ableworld
Visited the Stoke on Trent store today
Visited the Stoke on Trent store today. Appalling service and attitude of the staff! They really couldn’t have cared less! There used to be a lovely, caring and knowledgeable gentleman there, what a shame.
23 februari 2026
Omdöme utan inbjudan
Svar från Ableworld - Hanley
Hi Jean, thank you for sharing your experience at our Ableworld Hanley store.
We’re very sorry to hear that the service and attitude you encountered did not meet your expectations. We completely understand how disappointing it must have been, especially when you remember a previous team member who provided caring and knowledgeable support that is the standard we aim for every day.
At Ableworld, we strive to ensure all our customers receive the right products for their individual needs, alongside friendly and helpful service. We would really like the opportunity to discuss your visit further and see how we can make things right. Please don’t hesitate to contact us at support@ableworld.co.uk, and a member of our team will be happy to assist you.
We genuinely value all feedback, both positive and constructive, as it helps us learn, improve, and continue providing the best possible experience for our customers.
Kind Regards,
Ableworld
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