5 Stars! Exceptional customer service from Linda! We arrived an hour before closing on a Saturday and Linda treated us like we were old friends. She couldn’t have been more helpful, advising me on... Se mer
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Linda was really helpful from the outset - very knowledgeable and extremely personable. She knew what suited my husband and everything was straight forward. Really pleased with the stairlift and the s... Se mer
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Very knowledgeable friendly staff member who have great advice. Required a wheelchair with small wheels and gave great advice regarding size and weight that can be carried. Lots of choice. Very hap... Se mer
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Excellent choice of goods in store. The store was very busy but the staff remained calm, we offered to wait until she could attend to us. The customer service was excellent.
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Företagsinformation
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Om Ableworld - Congleton
Skrivet av företaget
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktuppgifter
34 Mill Street, CW12 1AD, Congleton, Cheshire, Storbritannien
- 01260 408161
4,6
Utmärkt
37 omdömen
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VERY KIND PROFESSIONAL ASSISTANT LINDA
28 oktober 2026
Svar från Ableworld - Congleton
Hi Julie,
Thank you for your lovely review! We're pleased to hear that Linda at our Congleton store was kind, professional and helpful during your visit.
We appreciate your kind feedback and will be sure to pass your comments on to Linda. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Svar från Ableworld - Congleton
Hi Edward,
Thank you for your wonderful review! We're pleased to hear that your visit to our Congleton store was quick, easy and helped you find exactly what you wanted.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Very helpful and approachable.
22 oktober 2026
Svar från Ableworld - Congleton
Hi Giles,
Thank you for your lovely review! We're pleased to hear that our Congleton team were helpful and approachable during your visit. We appreciate your feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Svar från Ableworld - Congleton
Hi Mr Lumley,
Thank you for your lovely 5-star review! We're pleased to hear that our Congleton manager was helpful, friendly and knowledgeable during your visit. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
5 Stars
5 Stars! Exceptional customer service from Linda! We arrived an hour before closing on a Saturday and Linda treated us like we were old friends. She couldn’t have been more helpful, advising me on mobility scooters.
She made the experience fun and pleasant and we’ve been back to hire a scooter several times.
If we purchase our own scooter from Ableworld, I hope Linda will get commission!
I worked in Pharmacy for 25 years before my health issues stopped me and I know how tiring customer facing roles can be so I always acknowledge exceptional service when I experience it. Genuine thanks😀
17 oktober 2026
Svar från Ableworld - Congleton
Hi Jennifer,
Thank you for your wonderful review! We're delighted to hear that Linda made you feel so welcome and took the time to offer helpful advice about mobility scooters, even late on a Saturday. It's lovely to know she made the whole experience enjoyable and that you've since returned to hire a scooter several times.
We appreciate you taking the time to recognise the service you received, and we'll be sure to pass your kind comments on to Linda and the Congleton team.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Linda was really helpful from the…
Linda was really helpful from the outset - very knowledgeable and extremely personable. She knew what suited my husband and everything was straight forward. Really pleased with the stairlift and the strollers we purchased - thank you
17 oktober 2026
Svar från Ableworld - Congleton
Hi Catherine,
Thank you for your wonderful 5-star review! We're delighted to hear that Linda was helpful, knowledgeable, and friendly from the outset, and that she made everything straightforward while helping you find what suited your husband best.
It's great to know you're pleased with both the stairlift and the strollers you purchased. We appreciate your kind feedback and will be sure to pass your comments on to Linda. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Wide choice of goods in store. No online waiting to pay and take it away.cellent choice of goods in store
Excellent choice of goods in store. The store was very busy but the staff remained calm, we offered to wait until she could attend to us. The customer service was excellent.
7 oktober 2026
Svar från Ableworld - Congleton
Hi Barbara,
Thank you for your lovely review! We're delighted to hear that you were impressed with the range of products available in our Congleton store and that, even during a busy period, our team remained calm and provided excellent customer service.
We appreciate your patience and kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Svar från Ableworld - Congleton
Hi Wendy,
Thank you for your lovely review! We're pleased to hear that you received fantastic advice and such friendly service from our Congleton team. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
The lady at able world was really…
The lady at able world was really helpful and I tried out the walker and tried it for size in the boot
2 oktober 2026
Svar från Ableworld - Congleton
Hi K Goodwin,
Thank you for your wonderful review! We’re so pleased to hear that our Congleton team were helpful and gave you the opportunity to try the walker and check that it fitted comfortably in your car boot. We really appreciate your feedback.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch — we’re always happy to help.
Kind regards,
Ableworld
The lady who served us in the shop was…
The lady who served us in the shop was very nice and very helpful and knowledgeable both time's we have been in the showroom
1 oktober 2026
Svar från Ableworld - Congleton
Hi Cathy,
Thank you for your wonderful 5-star review! We're delighted to hear that you received such friendly, helpful, and knowledgeable service from our Congleton team on both of your visits. We appreciate your kind feedback, and if you ever need any further assisatnce, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Staff were friendly
Staff were friendly, experienced, informative and helped with making a good choice of wheelchair
1 oktober 2026
Svar från Ableworld - Congleton
Hi Geoff,
Thank you for your lovely review! We're delighted to hear that our team were friendly, knowledgeable and informative, and that they helped you choose the right wheelchair for your needs. We appreciate your feedback, and if you ever need any further assisatnce, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Excellent service
Excellent service, lovely member of staff very knowledgeable, good location easy too find . Really good communication good quality product.
26 september 2026
Svar från Ableworld - Congleton
Hi Lynne, thank you for your wonderful review! We’re delighted to hear you received excellent service at our Congleton store and that our team member was knowledgeable and helpful. It’s great to know you found the store easy to find, communication clear, and that you’re happy with the quality of your product.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
We had a very helpful and competent…
We had a very helpful and competent lady who helped us get what I needed without any fuss or being pushy.
22 september 2026
Svar från Ableworld - Congleton
Hi Susan, thank you for your wonderful 5-star review! We're pleased to hear that you received helpful, knowledgeable service without any pressure. Our team always aims to make the experience as easy and comfortable as possible, so it's great to know this came across. We'll be sure to pass your lovely comments on to the team. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Svar från Ableworld - Congleton
Hi Christine, thank you for your lovely review! We're delighted to hear that you found our staff helpful and polite. Providing a friendly and helpful service is very important to us, so it's wonderful to know that you had such a positive experience. We really appreciate you taking the time to leave a review and share your experience with us. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
very friendly staff
very friendly staff. maybe the rollator should have been tried to set up the correct height. otherwise very easy purchase.
7 september 2026
Svar från Ableworld - Congleton
Hi John, thank you for your lovely review! We're pleased to hear that you found our staff friendly and the purchase process is easy. We also appreciate your helpful suggestion regarding checking the rollator height during setup. We're always here to help if you ever need any assistance in the future.
Kind regards,
Ableworld
VMSP
Quick appointment, good explanation of stairlift installation and cost. Installation service excellent.
11 augusti 2026
Svar från Ableworld - Congleton
Hi Vivienne, thank you for your kind review! We're pleased to hear that the appointment was quick and informative, and that everything regarding the stairlift installation and costs was clearly explained. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very knowledgeable friendly staff…
Very knowledgeable friendly staff member who have great advice. Required a wheelchair with small wheels and gave great advice regarding size and weight that can be carried. Lots of choice. Very happy with purchase and customer service.
12 augusti 2026
Svar från Ableworld - Congleton
Hi Amanda, thank you for your lovely review! We're delighted to hear that our knowledgeable and friendly team were able to offer helpful advice and find the right wheelchair for your needs. It's great to know you were happy with the choice available, your purchase and the customer service you received. If you ever need any more assistance, we're always here to help.
kind regards,
Ableworld
Most helpful and explained how the…
Most helpful and explained how the scooter worked.
5 augusti 2026
Svar från Ableworld - Congleton
Hi Sarah, thank you for your kind review! We're so pleased to hear that you found our team helpful and that everything was explained clearly when showing you how your scooter works. We hope you enjoy using it, and if you ever have any questions, we're always happy to help.
Kind regards,
Ableworld
Top customer service
We visited the Congleton store to look at options for a reclining chair for my Mum. Linda was amazing, very friendly and welcoming. She took her time to allow her to try all of the chairs, with no pressure and was knowledgeable about what would and would not work for her.
She answered all of our questions and arranged all the paperwork so we could phone later and order without going back to the store. Her customer service was definitely above and beyond.
19 december 2025
Omdöme utan inbjudan
Svar från Ableworld - Congleton
Hi Kate,
Thank you for your wonderful review! We’re so pleased that Linda made your visit to the Congleton store stress-free and helpful. Providing friendly, knowledgeable, and pressure free service is exactly what we aim for. We’re glad your Mum is happy with her new chair, and we really appreciate you taking the time to share your experience.
Take care,
Ableworld
Ableworld in Congleton are very…
Ableworld in Congleton are very helpful.
Linda Laycock, was very supportive, friendly and considerate, Linda made me feel welcome and helpped me to talk about my needs. ( as I find this a difficult conversation to have)- I found that she was easy to talk to and time was not an issue. she did not pressure me in to getting anything and let me take my time to find the right aid for me.
Linda listern to what i needed help with and what my conditions are etc. Linda guided me through the different options they had and let me find out what was and was not quite right for me in my on time.
I would recommend Ableworld in Congleton.
25 oktober 2025
Omdöme utan inbjudan
Svar från Ableworld - Congleton
Hi Jen,
Thank you so much for your kind words! We’re delighted to hear that Linda provided such a supportive and considerate experience, helping you feel comfortable while exploring the right aid for your needs. We’re thrilled that her patience and guidance made a difference, and we truly appreciate your recommendation. We look forward to welcoming you back to Ableworld Congleton whenever you need us!
Take care,
Ableworld
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