Had a great customer service experience with ABASK. I had a concern after receiving the product (no damage, just an inconsistency due to the handmade nature) and they were able to address the issue qu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ABASK has an always exciting array of design finds available on line. IT is a delight to zip around the website looking for the treasures discovered from artisans and small businesses dedicated to... Se mer
Företaget har svarat
I’m so happy to have read about ABASK in Food & Wine magazine! I fell in love with your collection of designers and their offerings. Additionally, your staff’s attention detail when it comes to packag... Se mer
Företaget har svarat
Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Se mer
Företaget har svarat
Företagsinformation
- Dekoration- och inredningsbutik
- Antikvitetsaffär
- Hantverksbutik
- Spelbutik
- Presentbutik
- Heminredningsaffär
Om ABASK
Skrivet av företaget
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Kontaktuppgifter
2 Nicholas Road, W11 4AY, London, Storbritannien
- clientservice@abask.com
- abask.com
4,8
Utmärkt
531 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order
Easy to order! Fast delivery! Fragile items were beautifully and carefully wrapped. It’s a wonderful place to purchase a wedding gift!
16 februari 2026
Svar från ABASK
Dear Gentry,
Thank you so much for your kind words — we’re delighted to hear your experience was smooth from ordering through to delivery.
Carlo Moretti tumblers are such beautiful pieces, handcrafted with exceptional skill and vibrant artistry, so we’re especially pleased they arrived safely and carefully wrapped. They make a truly special wedding gift.
We’re so glad you chose ABASK for such an important occasion and hope to welcome you back again soon.
Warm regards,
The ABASK team
The fact that I’m out $40 for the…
The fact that I’m out $40 for the refund / ship back is offensive and unjustifiable. Won’t be shopping with you again four the private jet
6 februari 2026
Svar från ABASK
Dear David,
Thank you for taking the time to share your feedback and I’m sorry to hear that you feel disappointed with your experience.
While we are pleased to offer complimentary returns, our policy is that the original outbound shipping cost is non-refundable once an order has been dispatched. We understand this can feel frustrating.
I can see that both Tilly and Maria from our Trade team have been in communication with you and offered alternative solutions to support you, and at no point in the correspondence can I see the delivery fee being raised as a concern. We are always very open to discussing any questions around charges and would have been happy to clarify this at the time.
Kind regards,
Charlene
Client & Trade Manager
Svar från ABASK
Dear Susan,
Thank you so much for your kind words — we’re delighted to hear everything met your expectations.
The Elie Bleu Flor de Alba Sycamore Humidor Case is such a striking piece, inspired by the heritage of traditional Cuban cigar box design and beautifully crafted down to the smallest detail, so we’re thrilled it reached you smoothly.
We truly appreciate your feedback and hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Really fast service and my order was…
Really fast service and my order was packed with care. Very smooth purchase and delivery.
3 februari 2026
Svar från ABASK
Dear Nicole,
Thank you so much for your kind words — we’re delighted to hear your experience felt smooth from purchase through to delivery.
The Junpei Kawaguchi Hand-Braided Rattan Flower Basket is such a special piece. Created using the rare hanamusubiami flower-knot weave, it beautifully reflects the artistry and dedication behind a centuries-old craft, so we’re thrilled it arrived safely and was packed with care.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Incredible selection and great customer…
Incredible selection and great customer service.
10 februari 2026
Svar från ABASK
Dear Margon,
Thank you so much for your kind words — we’re delighted you enjoyed both our selection and the service you received.
The Frenckenberger Cashmere Sweater is a beautifully considered knit, where expert craftsmanship meets an effortless, modern silhouette — we’re delighted it’s now part of your wardrobe.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again very soon.
Warm regards,
Charlene
Client & Trade Manager
This is my favorite design resource
This is my favorite design resource. Their products are not only exceptional, but also beautifully crafted. Their gift packaging creates excitement. The website is easy to use, outstanding communication and delivery notices.
2 februari 2026
Svar från ABASK
Dear Laramie,
Thank you so much for such a thoughtful review — it truly means a great deal to us.
We’re delighted to hear ABASK has become a trusted design resource for you. The Ryan Roche Cashmere Cardigan is a beautiful example of understated craftsmanship and considered design, so we’re thrilled it’s found a place in your wardrobe.
It’s also wonderful to know the gift packaging, website experience and communication all met your expectations. Our signature gift boxes are designed by Paris-based artist Sarah Martinon, created to add an extra sense of excitement and artistry to every delivery, so we’re especially pleased you enjoyed that part of the experience.
We very much look forward to welcoming you back again soon.
Warm regards,
Charlene
Client & Trade Manager
On time as promised
On time as promised. One enquiry was responded to very well … excellent service.
5 februari 2026
Svar från ABASK
Dear Thomas,
Thank you so much for your kind words — we’re delighted to hear your order arrived on time and that your enquiry was handled so smoothly.
The Giobagnara Leather Desk Clock is such an elegant piece, beautifully crafted and designed to bring a refined touch to any workspace, so we’re thrilled you chose it.
Your feedback means a great deal to our team, and we very much hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Prompt response to Wishlist entry
Marked an item on my Wishlist and was speedily informed of a restock so that I could buy the item for my husband's birthday. It is lovely and Mikhail was so helpful. Thank you very much to all concerned. Will be back!
18 februari 2026
Omdöme utan inbjudan
Svar från ABASK
Dear LC,
Thank you so much for your lovely review — we’re delighted the restock notification arrived at just the right time for your husband’s birthday.
It’s wonderful to hear that Mikhail was able to assist you so seamlessly. Providing that personal, attentive service is something we care deeply about, so your kind words truly mean a great deal to the team.
We hope the gift was very well received and we very much look forward to welcoming you back to ABASK again soon.
Warm regards,
Charlene
Svar från ABASK
Dear Jill,
Thank you so much for your lovely feedback — we’re thrilled to hear you were happy with the product, packaging and service.
The Pampaloni Medusa Silver-Plated Serving Utensils are such a fun and distinctive piece. Pampaloni’s craftsmanship beautifully brings together centuries-old silvermaking traditions with a modern design perspective, and we’re delighted they’ve found a happy home with you.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Carl Neufville was incredibly kind
Carl Neufville was incredibly kind and took care of my order from start to finish.
27 januari 2026
Svar från ABASK
Dear Daniel,,
Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience and that Carl was able to support you so thoughtfully from start to finish. The Astier de Villatte ceramic vase is a beautiful choice, and we’re so pleased it reached you smoothly.
We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team”
Absolutely thrilled with my beautiful…
Absolutely thrilled with my beautiful tablecloth. My purchase arrived quickly and the packaging was gorgeous- overall a fantastic experience and one which I will be eager to repeat.
21 januari 2026
Svar från ABASK
Dear Simone,
Thank you for your wonderful feedback. We’re delighted to hear how pleased you are with your Borgo delle Tovaglie tablecloth and that the entire experience — from delivery to presentation — felt special. It means so much to know you would choose to shop with ABASK again.
We truly appreciate your kind words and look forward to welcoming you back soon.
Warm regards,
The ABASK Team
Great experience
Great experience, customer service wonderful, high quality for the leather box purchased.
14 januari 2026
Svar från ABASK
Dear Sylvie,
Thank you for your wonderful feedback. We’re delighted to hear that you had a great experience and that our client service team made a positive impression. The Giobagnara Harris leather trinket box is a beautiful piece, and we’re so pleased its quality met your expectations.
We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Svar från ABASK
Dear Ryan,
Thank you for your kind words. We’re delighted to hear that you experienced such attentive and personal service. The Denis Colomb cashmere sweater is a beautiful choice, and we’re so pleased it found its way to you smoothly.
We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Well packed and prompt delivery
My package was extremely well packed and delivered very quickly. The cake plate is beautiful and a great gift that was very well received.
5 januari 2026
Svar från ABASK
Dear Marilyn,
Thank you for your lovely feedback. We’re delighted to hear that your order arrived so quickly and was carefully packaged, and that the Mervyn Gers Ceramics hand-glazed short cake stand made such a well-received gift. It’s a beautiful piece, and we’re so pleased it brought joy to the recipient.
We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Svar från ABASK
Dear William,
Thank you for your kind feedback. We’re delighted to hear that you were pleased with the fast response and smooth fulfilment of your order. The Robert Haviland & C. Parlon Monet porcelain breakfast cup and saucer is a beautiful choice, and we’re so pleased it reached you promptly.
We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Svar från ABASK
Dear Joanne,
Thank you for your kind feedback. We’re delighted to hear that shopping was easy and the shipping fast. We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
You can buy luxury items with peace of mind！
I purchased my cutlery set from ABASK because the manufacturer's website didn't offer shipping to Japan.
ABASK carries many tableware items from manufacturers that are difficult to find in Japan. I'm also very happy that their shipping costs to Japan are cheaper than other sites.
Also, the payment is in yen, not euros or dollars. This means I can shop with peace of mind knowing that I won't be affected by exchange rates.
The product was also delivered quickly, and I was surprised and delighted that it arrived earlier than expected.
I'm also very happy with the cutlery set I purchased. The more I use it, the more I appreciate the quality of a carefully crafted product.
It was a very satisfying shopping experience.
Many thanks!
5 januari 2026
Svar från ABASK
Dear Ichiro,
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that shopping with ABASK felt reassuring and seamless, from pricing in yen to competitive shipping to Japan. Making carefully crafted pieces more accessible to our international clients is very important to us.
We’re especially pleased to know that your cutlery set arrived sooner than expected and that its quality continues to reveal itself with use — that appreciation of craftsmanship is at the heart of what we do. Thank you for choosing ABASK and for your kind words. We truly appreciate your support and hope to welcome you back again soon.
Warm regards,
The ABASK Team
Great products and service
Great product, delivered promptly, exactly what I was looking for
22 december 2025
Svar från ABASK
Dear Mark,
Thank you for your kind feedback. We’re delighted to hear that the piece arrived promptly and was exactly what you were looking for. We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Beautiful experience!
I had ordered a beautiful leather tray from ABASK. It came in an absolutely stunning box, with beautiful matching tissue and a lovely card holding the receipt. The tray was beautiful and the experience of opening the box and unwrapping made it really special. I love that kind of attention to detail!
6 januari 2026
Svar från ABASK
Dear Mary,
Thank you for such a thoughtful review. We’re delighted to hear how much you enjoyed both the leather tray and the unboxing experience. From our signature gift boxes and matching tissue to the finishing details, every element is carefully considered to make each order feel truly special.
We’re so pleased that this attention to detail resonated with you and truly appreciate your kind words. We look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Svar från ABASK
Dear Fran,
Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our selection and found the experience seamless, from pricing to delivery. We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.