Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic delivery service and great quality food. We have 3 cockapoos and they love every flavour. The subscription service is also great and brilliant savings too. 😊
Företaget har svarat
Finally I have found wet dog food my fussy cockapoo actually gets excited for. The ease of ordering direct from aatu.co.uk, discount codes available and delivery was very good and far cheaper than bu... Se mer
Företaget har svarat
My Salukis love this food. Unfortunately I can only afford one tin a day so kibble for breakfast and they give me a ‘poor me’ stare
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Företagsinformation
Skrivet av företaget
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Kontaktuppgifter
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Storbritannien
- enquiries@aatu.com
- aatu.co.uk
4,7
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I do think the tinned food is good…
I do think the tinned food is good value and of high quality but this time I kept getting badgered about one flavour was short on stock and would I like to change it? I got this email every day! As a subscriber is it beyond the wit of you to KNOW what people have ordered and make sure stocking is smooth and professional? It is amateur of you and irritating to the customer to get these kinds of messages when we know what we want and in most instances DON'T want to change
20 februari 2026
Svar från AATU Dog & Cat Food
Thank you for taking the time to share your feedback with us. We're pleased to hear that you find our tinned food to be of high quality and good value.
We sincerely apologise for the inconvenience caused by the stock-related emails. We strive to provide a seamless shopping experience for our customers and your feedback is invaluable in helping us improve.
We assure you that we're constantly working on our stock management to ensure that all our customers' favourite products are readily available. We understand the importance of consistency, especially when it comes to our furry friends' meals.
If you have any further concerns or queries, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. We're here to help and we value your continued support.
Best wishes,
Chris
The AATU Team
Amazing delivery quick nice people and…
Amazing delivery quick nice people and a all of all nice experience
17 februari 2026
Svar från AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our delivery service and found our team to be nice. We strive to provide excellent service to all our customers and your feedback is greatly appreciated. We look forward to serving you again in the future.
Very speedy delivery
Very speedy delivery. My westie has been on this for 10 years and he is fit and healthy although age is slowing him down now
18 februari 2026
Svar från AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review and for choosing AATU for your westie's meals for the past decade. We're thrilled to hear that our delivery service has met your expectations.
It's heartwarming to know that your westie is fit and healthy, even if age is starting to slow him down a bit. We appreciate your continued trust in our brand and look forward to providing your furry friend with our super premium pet food for many more years to come.
Best wishes,
The AATU Team
Great dog food
Great service and dog food.
The ordering system is easy and subscriptions can be updated and altered as and when plus I like the fact I get an email notification when my next order is due so that I can delay if necessary or even bring forwsrd
9 februari 2026
Svar från AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that you're finding our service and ordering system easy to use. It's great to know that our subscription flexibility and email notifications are working well for you. We appreciate your feedback and look forward to continuing to provide you with great service and dog food.
Best wishes,
The AATU Team
Worth the price tag!
I am very impressed with the nutritional content of this food and feel it is worth the price tag for my precious dog. Delveries have always been very fast and well-packaged.
16 februari 2026
Svar från AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that you're impressed with our service and that you find our food to be of great value for your precious dog. We take pride in ensuring our deliveries are prompt and well-packaged for our customers.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you and your furry friend in the future.
Best wishes,
The AATU Team
Svar från AATU Dog & Cat Food
Thank you for your positive review and for awarding us a 5-star rating. We're delighted to hear that you're pleased with our service and the timely delivery of your order. We strive to provide the best service to our customers and your feedback is greatly appreciated. If you have any further comments or queries, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again for choosing AATU!
Great service
Great service - thank you Rina for your help, so that we could miss a month of our routine monthly delivery of your excellent cat food.
18 februari 2026
Omdöme utan inbjudan
Svar från AATU Dog & Cat Food
We're thrilled to hear that you've had a great experience with our service and that Rina was able to assist you with your delivery schedule.
We always strive to provide the best service to our customers and it's lovely to hear when we've succeeded.
Thank you for choosing AATU for your cat's nutrition needs and thank you for your wonderful review!
Best wishes,
Chris
The AATU Team
Dogs seem to eat this and it was a good…
Dogs seem to eat this and it was a good price. Service was good
12 februari 2026
Svar från AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're delighted to hear that your dogs are enjoying our food and that you found our service satisfactory.
We strive to provide the best for our customers and their pets. If you have any further comments or questions, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Best wishes,
Chris
The AATU Team
Excellent all round!
Good prices direct from the supplier and as usual excellent quality food which our labs adore… especially the salmon!
4 februari 2026
Svar från AATU Dog & Cat Food
Thank you for fantastic review! We're thrilled to hear that your labs are enjoying our food, especially the salmon.
It's always a pleasure to provide top quality food for our furry friends. We appreciate your support and look forward to continuing to serve you.
Best wishes,
Chris
The AATU Team
Delivery was great
Delivery was great , very quick . Bit worried about the change in the volume of food as it is quite a bit less than what he was used to , changing it slowly to try and help him transition to better quality but less volume .
3 februari 2026
Svar från AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're delighted to hear that you were pleased with our quick delivery service.
We understand your concerns about the change in volume of food. It's great to hear that you're transitioning your pet slowly to the new food, which is often the best approach.
If you have any further concerns or questions, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. They're always ready to assist.
Thank you for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
Our very fussy German Shepherd is…
Our very fussy German Shepherd is eating this food and polishing it off. Her poos are looking very healthy too
3 februari 2026
Svar från AATU Dog & Cat Food
We're delighted to hear that your German Shepherd is enjoying our food and that you've noticed a positive change.
We always strive to provide the best for our furry friends.
Thank you for choosing AATU!
Best wishes,
Chris
The AATU Team
Excellent customer service issue…
Excellent customer service issue resolved immediately thank you AATU x
10 februari 2026
Svar från AATU Dog & Cat Food
Thank you for your wonderful review and the full 5-star rating! We're thrilled to hear that our customer service team was able to resolve your issue promptly.
Your satisfaction is our top priority at AATU.
Thanks again for your kind words and for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
Very good quality and dogs like it
We recently started feeding our dogs with minor allergy issues AATU salmon dry food to avoid chicken and beef. Salmon kibble has 80% fish which was the deciding factor. Although pricier than other brands AATU is good value using subscription and we hope they will offer further discount for loyal customers.
1 februari 2026
Svar från AATU Dog & Cat Food
We're thrilled to hear that your dogs are enjoying our AATU salmon dry food and that it's helping with their minor allergy issues. We appreciate your feedback on our subscription service and your suggestion for further discounts for loyal customers. We're always looking for ways to reward our customers, so we'll certainly take your comments on board.
Thank you for choosing AATU for your dogs' nutritional needs. If you have any further comments or questions, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Best wishes,
Chris
The AATU Team
Great subscription service
Great subscription service. Plenty of notice of next delivery. My dog loves this food and is very happy and healthy.
7 februari 2026
Svar från AATU Dog & Cat Food
We're thrilled to hear that you're finding our subscription service beneficial and that it's working well for you and your dog. It's always a pleasure to know that our customers are satisfied with our service and that their pets are happy and healthy.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you and your furry friend in the future.
Best wishes,
Chris
The AATU Team
Arrived promptly and packaged well
Arrived promptly and packaged well. My Cavapoo loves Aatu.
30 januari 2026
Svar från AATU Dog & Cat Food
We're thrilled to hear that your Cavapoo is enjoying AATU and that your order arrived promptly and well-packaged. We strive to provide the best service and it's always rewarding to hear positive feedback.
Thanks again for choosing AATU for your pet's nutritional needs and thank you for your wonderful review!
Best wishes,
Chris
The AATU Team
Best dog food at great price + free…
Best dog food at great price + free super quick delivery .
4 februari 2026
Svar från AATU Dog & Cat Food
We're thrilled to hear that you're pleased with our dog food and our speedy delivery service. We strive to provide the best for our customers and their pets.
Thank you for your fantastic review and thanks again for choosing AATU!
Best wishes,
Chris
The AATU Team
My dog loves it!!
27 januari 2026
Svar från AATU Dog & Cat Food
We're thrilled to hear that your dog is enjoying our AATU food! It's always wonderful to know that our customers' pets are happy with our products.
Thank you for taking the time to share your positive experience with us and for the 5-star review.
Best wishes,
Chris
The AATU Team
We really love AATU dogfood and so does…
We really love AATU dogfood and so does our dog but we hate how it arrives in severely dented tins every month which we just don’t have the energy to keep moaning about and why we’ve finally, very sadly cancelled all our AATU subscription. Hope AATU can sort this out but too late for us.
29 januari 2026
Svar från AATU Dog & Cat Food
Thank you for taking the time to share your feedback. We're really sorry to hear about the issues you've been experiencing with the delivery of our products. It's disappointing to know that you've had to cancel your subscription due to this.
We take all feedback seriously and we're committed to improving our services. We'll certainly look into this matter and work on ensuring our products reach our customers in perfect condition.
Although you've cancelled your subscription, we'd be more than happy to assist you if you ever decide to give us another try in the future. Please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/ if you need any further assistance.
Thank you once again for your feedback and we're sorry for any inconvenience caused.
Best wishes,
Chris
The AATU Team
Svar från AATU Dog & Cat Food
Thank you for your fantastic review! We're thrilled to hear that you find our products to be of great value and suitable for your pets. We appreciate your support and look forward to continuing to serve you and your furry friends.
Best wishes,
Chris
The AATU Team
My dogs love this licking the bowl clean
3 februari 2026
Svar från AATU Dog & Cat Food
We're thrilled to hear that your dogs are enjoying their AATU meals and licking the bowl clean. It's always a pleasure to know that our customers' pets are happy with our products.
Thank you for choosing AATU for your dogs' meals and thank you for your fantastic 5-star review!
Best wishes,
Chris
The AATU Team
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