I have the fussiest 2 year old jack Russell who regularly has tummy troubles,When I read about AAtu,s ethos regarding dog nutrition I was impressed enough to give it a go.My fussy Russell was impresse... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I forgot to reschedule a delivery for 72 cans and they redirected the courier at the last minute with no charge and we're very understanding. I'm very impressed. The food is top quality. The serv... Se mer
Great! Really easy to change delivery dates where necessary. Exceptionally prompt delivery to a hungry spaniel who loves his food! Many thanks.
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Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... Se mer
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Företagsinformation
Skrivet av företaget
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Kontaktuppgifter
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Storbritannien
- enquiries@aatu.com
- aatu.co.uk
4,6
Utmärkt
2 tn omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you're pleased with our service and that your dog is enjoying our product. We appreciate your support and look forward to continuing to provide you and your furry friend with excellent service.
Amazing!
Amazing company - super quick delivery and good subscription service offered. My dog is fussy with food but loves this brand, always an empty bowl now! 🐾 won’t be trying any other brand! 🙈
22 december 2025
Svar från AATU Dog & Cat Food
Hello,
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that your furry friend is enjoying our food and that you're finding our delivery and subscription service to be efficient. It's always our goal to make meal times a joy for both you and your pet. We appreciate your loyalty and look forward to continuing to serve you and your dog. 🐾
Best wishes,
The AATU Team
My fussy eater pups just love all the…
My fussy eater pups just love all the wet food range you offer. Fantastic for their tummies.
22 december 2025
Svar från AATU Dog & Cat Food
Thank you so much for your 5-star review! We're thrilled to hear that your pups are enjoying our wet food range and that it's working well for their tummies. We always strive to provide the best for our furry friends, and your feedback is greatly appreciated.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thank you for choosing AATU!
Best wishes,
Andrew
The AATU Team
Quick service
Quick service, and subscription allows us to tailor Fergus's diet as needed
27 december 2025
Svar från AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're thrilled to hear that you're finding our subscription service beneficial for tailoring Fergus's diet. We always aim to provide a quick and efficient service to all our customers and their furry friends.
Thank you for choosing AATU for Fergus's nutritional needs. We look forward to continuing to serve you both.
Best wishes,
Andrew
The AATU Team
So-So
One of our cats is OK with this food, the other could take it or leave it (usually leaves it!).
16 december 2025
Svar från AATU Dog & Cat Food
Thank you for taking the time to share your feedback with us. We understand that every pet is unique and has their own preferences when it comes to food. We're glad to hear that one of your cats is enjoying our food, but we're sorry to hear that the other one isn't as keen.
If you have any concerns or if there's anything we can do to assist you further, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. We're always here to help.
Best wishes,
Andrew
The AATU Team
Really good quality food and the best Customer Service
Really good quality food and an affordable product which is great when you foster rescues. I recently ordered in error and needed to change the quantity. Despite being over the Christmas break, Josh in their customer service team responded the next working day and actioned my request. Very happy with the product and their customer support. Thank you!
29 december 2025
Omdöme utan inbjudan
Svar från AATU Dog & Cat Food
Thank you so much for your wonderful review and the full 5-star rating! We're thrilled to hear that you're pleased with the quality of our food and find it affordable, especially as you're doing such a fantastic job fostering rescues.
We're also delighted to hear that Josh from our customer service team was able to assist you promptly, even during the busy Christmas period. We'll be sure to pass on your kind words to him.
Thank you once again for your support and for choosing AATU. We look forward to continuing to serve you and your furry friends!
Best wishes,
Andrew
The AATU Team
Was ordered and payed for but never…
Was ordered and payed for but never received dog food and still haven't received refund, despite asking frequently for my money back, had to purchase food for my dogs from another company
7 december 2025
Svar från AATU Dog & Cat Food
I'm truly sorry to hear about the issues you've experienced with your order and the refund process. This is certainly not the level of service we aim to provide at AATU. I understand how frustrating this must be for you and I apologise for any inconvenience caused.
We have checked our system for any communication from yourself to our customer service team and have been unable to find any correspondence, unless you used a different email address. Not to worry, I have asked one of the team to reach out to you to look into this further. Please keep an eye on your junk and spam folder as sometimes our emails go into there.
Thank you for your patience and understanding.
Best regards,
Andrew
The AATU Team
Excellent quality
Excellent quality, when you open a tin of AATU dog food, it smells great, looks like the product it should be, and is nutritious. Thank you.
18 december 2025
Svar från AATU Dog & Cat Food
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you're pleased with the quality of our AATU dog food. We take great pride in providing high-quality products for our furry friends. Your kind words are greatly appreciated.
Thank you once again for choosing AATU. If you ever need any assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Best wishes,
Andrew
The AATU Team
Nothing but the best for my fussy Dachshund
Seeing my dog clean his bowl everyday.
He won’t eat anything else.
Raw feeding made super easy both dry & wet .
Amazing
18 december 2025
Svar från AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're thrilled to hear that your Dachshund is enjoying our food and that it's making meal times easier for you both. It's always a pleasure to know that we're meeting the high standards of our discerning four-legged customers.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you and your Dachshund with our super premium pet food.
Best wishes,
Andrew
The AATU Team
Excellent service customer service 1st…
Excellent service customer service 1st class thank you
20 december 2025
Svar från AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you've had a first-class experience with our customer service. Your kind words are greatly appreciated and we look forward to continuing to provide you with excellent service. Thanks again!
Best regards,
Andrew
The AATU Team
Don't buy from them on line
Don't buy from them on line. They are liar if you buy on line.By deception, instead of a one-time payment, a subscription was registered. After they taking your money every month. Awful customer service they just liaing.
22 december 2025
Omdöme utan inbjudan
Svar från AATU Dog & Cat Food
Hello,
We're truly sorry to hear about your experience. It's never our intention to cause any confusion or inconvenience to our customers. We offer both one-time purchases and subscription services on our website, and we aim to make this clear during the checkout process.
We're sorry if this wasn't clear in your case, and we'd like to help resolve this issue for you. Please reach out to our customer care team at https://customercare.aatu.co.uk/ so we can look into this matter further and ensure it's handled appropriately.
Thank you for bringing this to our attention. We value your feedback and will use it to improve our services.
Best regards,
The AATU Team
Order the wet dog food on Thursday…
Order the wet dog food on Thursday afternoon. Friday evening the Order arrived.
Brilliant service 👏
18 december 2025
Svar från AATU Dog & Cat Food
Thank you for your fantastic review! We're thrilled to hear that your order arrived so promptly and that you're pleased with our service. We always strive to provide a seamless experience for our customers. Thanks again for choosing AATU for your pet's nutritional needs.
Svar från AATU Dog & Cat Food
Thank you for your positive feedback! We're thrilled to hear that you're pleased with our speedy delivery and the quality of our food. We strive to provide the best service and products for our customers and their pets. Thanks again for choosing AATU!
Ordered my first delivery delivered to me the very next day early evening…
Ordered my first delivery early evening and it was at my doorstep the very next day my new baby dautschund loves it I would highly recommend ❤️
16 december 2025
Svar från AATU Dog & Cat Food
Hello,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your first delivery arrived promptly and that your new baby Dachshund is enjoying our food. Your recommendation means a lot to us.
We look forward to continuing to provide you and your furry friend with our super premium pet food. If you ever need any assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thanks again for choosing AATU!
Best wishes,
The AATU Team
I buy on subscription which is easy to…
I buy on subscription which is easy to tweek when necessary. My ratcatcher cat particularly likes the duck version , but is happy to eat any of the available recipies. He looks handsome, fit and well on his Aatu and Rat diet...
16 december 2025
Svar från AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that your cat is enjoying our duck version and that our subscription service is working well for you. It's fantastic to know that your cat is looking handsome, fit, and well on his Aatu diet. We appreciate your support and look forward to continuing to serve you and your cat.
Best wishes,
The AATU Team
So far so good cos I have only recently…
So far so good cos I have only recently put my dog on this food. The only noticeable effect is that her poo is now quite runny as opposed to being fairly solid prior.
15 december 2025
Svar från AATU Dog & Cat Food
Thank you for taking the time to leave us a 5-star review. We're glad to hear that you've chosen AATU for your dog's nutrition.
It's not uncommon for pets to experience some changes in their digestion when transitioning to a new food. However, if you have any concerns about your dog's health, we would always recommend consulting with a vet.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thank you for choosing AATU.
Best wishes,
Andrew
The AATU Team
Dog food tins arrived on time and are…
Dog food tins arrived on time and are being enjoyed by my dog.
8 december 2025
Svar från AATU Dog & Cat Food
Thank you for your 5-star review! We're thrilled to hear that your order arrived on time and that your dog is enjoying our food. We appreciate your support and look forward to continuing to serve you and your furry friend.
Best wishes,
Andrew
The AATU Team
Excellent dog food as always
Excellent dog food as always. The only brand my dogs will eat. The dog food has either 80 or 90% meat. No nasty additives. More expensive than some of the dog foods out there but I think it’s worth paying that little bit extra. Definitely recommend Aatu brand.
26 november 2025
Svar från AATU Dog & Cat Food
Thank you for your glowing review! We're thrilled to hear that your dogs are enjoying our food and that you appreciate the quality we strive for. It's wonderful to know that you would recommend AATU. We're grateful for your support and look forward to continuing to serve you and your dogs.
Best wishes,
Andrew
The AATU Team
Delivery of Aatu
The food is fine the courier let you down I was in but she never used the buzzar Box was left outside our security gate in the car park so anyone could have taken it will probably get my future purchases from Amazon as this has happened before with DPD
14 december 2025
Svar från AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're glad to hear that you're satisfied with our food, but we're sorry to hear about the issues you've experienced with the delivery.
We understand how important it is for your orders to arrive safely and securely, and we're disappointed to hear that this hasn't been the case. We take feedback like yours very seriously and we'll be sure to pass this on to our delivery partners to help improve their service.
If you have any further issues or concerns, please don't hesitate to get in touch with our customer care team at https://customercare.aatu.co.uk/. We're here to help and we want to ensure that your experience with AATU is nothing but positive.
Thank you for choosing AATU.
Best wishes,
Andrew
The AATU Team
Incorrect delivery
My order arrived with 1 bag of adult food and 1 bag of puppy food. Should have both been adult. Contacted Aatu online and spoke with Takue who arranged a bag of adult food to be dispatched straight away. Great service plus a rescue centre will benefit with the bag of puppy food!
17 december 2025
Omdöme utan inbjudan
Svar från AATU Dog & Cat Food
Thank you for your 5-star review and for bringing this to our attention. We're sorry to hear about the mix-up with your order, but we're glad to hear that our team member, Takue, was able to quickly rectify the situation for you.
It's wonderful to know that a rescue centre will benefit from the bag of puppy food - every cloud has a silver lining! We appreciate your understanding and patience in this matter.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to serving you again in the future.
Best wishes,
Andrew
The AATU Team
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