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Aardvark Accounting Omdömen 

218
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve had an amazing experience with Aardvark. Tony has been amazing throughout. He makes me feel genuinely looked after, keeps everything clear and organised, and makes the whole process feel straig... Se mer

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Betygsatt 5 av 5 stjärnor

I've been working with Aardwark Accounting for the past eight years as an IT contractor, and I couldn't be happier with the service they've provided. They've taken care of my tax returns and payr... Se mer

Betygsatt 5 av 5 stjärnor

We are very happy with the service received. Everything is simple and easy to work with, which makes a big difference. Excellent communication, very attentive to details, and they always go the ex... Se mer

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Betygsatt 5 av 5 stjärnor

Aardvark were recommended to me by a pal I've know for 25 years so I was expecting something good, but the reality has been even more impressive. I've been absolutely thrilled with the level an... Se mer

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Företagsinformation

  1. Bokföringsfirma
  2. Certifierad revisor
  3. Kryptovalutatjänster
  4. Lönestjänster
  5. Skatterådgivare
  6. Skatteplanering

Skrivet av företaget

Expert Accounting, Tax, and Bookkeeping for Contractors, Business Owners, and Sole Traders Whether you’re a contractor, small business owner, or sole trader, Aardvark Accounting provides expert, personalised accounting and tax services designed to help you stay compliant, maximise tax efficiency, and grow your business. We take the stress out of accounting so you can focus on what matters most – running your business and earning money. When you join the Aardvark family, you get a complete accounting solution with: • A dedicated personal accountant for direct, unlimited support • Access to FreeAgent accounting software included in all packages • Unlimited accounting and tax advice tailored to your business type • Transparent, value-for-money pricing from just £89+VAT per month, with no hidden fees As an accredited FreeAgent accountant, we specialise in supporting contractors, sole traders, and small business owners across the UK. From managing your accounts and tax returns to giving proactive advice on tax-efficient strategies, we’ll guide you every step of the way. With Aardvark Accounting, you get reliable expertise, modern technology, and friendly support – without being overcharged or tied in. We love accounting – we’ll be with you every step of the way and won’t rip you off in the process.


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4,7

Utmärkt

TrustScore 4.5 av 5

218 omdömen

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3 stjärnor
2 stjärnor
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Har besvarat 66 % av sina negativa omdömen

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4,7

Alla omdömen

(218)

34 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Amazing service and top level expertise

I've had a great experience working with Aardvark Accounting. Firstly their team is excellent. Very efficient, knowledgeable, supportive and proactive. All my queries were always answered without any delays. My account manager Ryan completely won my trust as an expert in his field. Their prices are very reasonable. In addition, I find it very easy to use their preferred FreeAgent software.

23 maj 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Morning Gleb, thanks so much for your review and 5*.

Wow, what a review! It's really great to hear that you've found the team to be efficient, knowledgeable, supportive and proactive. To know all your queries were answered without any delays is exactly the level of service we expect our clients to receive, so it's great to hear that's been your experience.

Ryan is a fantastic accountant and we're so lucky to have him as part of the Aardvark family. We'll make sure he sees your kind words, thank you again!

Betygsatt 1 av 5 stjärnor

Terrible firm

Terrible firm. Very difficult to get in touch with your 'dedicated accountant'. And when you could, they just told you to put everything in Freeagent and it would do everything for you. Avoid.

19 maj 2025
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Svar från Aardvark Accounting

Hi Gary, thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience with us has not met your expectations.

We do appreciate how frustrating it can be when it feels difficult to get the support you need, and we're sorry if our communication fell short at any point. Please be assured that your Client Director has since been in touch and a call has been arranged to go through your concerns in more detail. This is particularly to address the challenges you’ve raised around accessing support and the use of FreeAgent.

As we’ve explained, in order for us to provide accurate advice and complete your year-end accounts, we need visibility of your financial information, something which FreeAgent enables. Without this, it is extremely difficult for us to advise effectively or complete the work you’ve engaged us for.

We hope that the upcoming call will provide clarity and help move things forward in a more positive direction. In the meantime, should you have any further queries or require assistance, please don’t hesitate to reach out to us.

Betygsatt 2 av 5 stjärnor

A shadow of the firm they once were

Over the past year, my experience with Aardvark Accounting has declined noticeably. The level of service deteriorated to the point where scheduling time with my account manager required up to two weeks' notice, important documents were issued after agreed deadlines, and email responses were often significantly delayed.

Despite previously confirming that I did not require certain services, I continued to receive promotional emails about them. It gave the impression that, because I had opted for their basic package, my account was no longer a priority. When I ultimately decided to end the relationship after several years as a client, there was no outreach, follow-up, or attempt to understand my reasons for leaving. This lack of engagement reinforced the sense that my business was no longer valued.

I believe it would have been more professional and respectful to communicate any change in client focus openly, rather than allowing the service to decline without explanation.

Unfortunately, I can no longer recommend Aardvark Accounting. In my view, they are a shadow of the firm they once were.

30 april 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Hi João, thank you for taking the time to share your feedback. We're genuinely sorry to hear that your recent experience with Aardvark Accounting did not meet your expectations after several years as a valued client.

We regret that you felt the level of service had declined. That is never the experience we aim to provide, and we appreciate how disappointing it must have been to feel that your business was no longer a priority. Your comments regarding response times, scheduling availability and the timing of documentation have been noted and taken seriously.

In regard to the reminders you received for Self Assessment services, we apologise if these communications caused any frustration. Please be assured that these were not issued as a result of your being on a basic package, nor were they intended to encourage further spend. Each tax year, we send reminders to all clients to ensure they are aware of their reporting obligations and deadlines. These messages are intended purely as a prompt, and clients are under no obligation or pressure to take up the service—we simply aim to offer support where needed.

We understand that receiving further correspondence about our Tax Hub and related services after confirming you did not require assistance led to your decision to move on, and we respect your choice. At the time of your termination notice, you had already appointed a new accountant. As such, our focus shifted to ensuring a smooth and accurate handover. We did continue to communicate with you to complete necessary tasks, including the April VAT return, which required access to be retained a little longer. We’re sorry if the timing of this handover caused further concern and can appreciate how this may have felt frustrating.

Regarding the availability for a call, we can confirm that when you initially requested a meeting in November, a time was offered and confirmed within two working days. A call then took place as scheduled, and follow-up support was provided promptly. While we aim to accommodate all client requests as quickly as possible, availability may occasionally be limited during busier periods.

We are sorry that your lasting impression is not a positive one. We would be happy to have a further discussion should you wish to share more about your experience or help us better understand any unresolved concerns.

Thank you again for your feedback. We wish you all the best with your new accountant and in your future endeavours.

Betygsatt 5 av 5 stjärnor

Fantastic personal support

As someone who’s always looking for a better deal, I’ve been using Aardvark since 2019 and have never looked back.

The level of support i get from them is just fantastic. You’re always able to speak to someone and they’re always keen to assist. Special thanks to Jasmin who is so patient and explains things so clearly that even I can understand. I finally feel like i’m starting to get an understanding of my money.

30 april 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Good morning Mitchell, thanks so much for leaving us a review and for the 5*.

It's so great to hear how happy you've been with our service and level of support, and that Jasmin has been such a help. She's a fantastic accountant, and we'll make sure your kind words are shared with her.

Thanks again!

Betygsatt 5 av 5 stjärnor

I highly recommend Aardvark Accounting…

I highly recommend Aardvark Accounting for the exceptional service they have provided for my limited company and personal taxes over the past few years. Their expertise has been invaluable, and they have a knack for explaining complex financial facts and figures in a way that's easy to understand. Thanks to their support, managing my accounts and submitting all necessary documents has always been a smooth process.

A special mention goes to my account director, Ryan Goldingay. He has been fantastic, always on call and ensuring I get access to the right expert at the right time. His proactive approach has been incredibly helpful in navigating various financial matters, including more challenging investment issues. Ryan's dedication has meant I always know whats coming and can be well prepared.

The team at Aardvark Accounting has consistently provided excellent service, demonstrating both expertise and responsiveness. They have played a key role in the successful management of my finances, and I wholeheartedly recommend them to anyone seeking a reliable and knowledgeable accounting firm.

31 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Good afternoon Jay, thank you so much for taking the time to leave us such a detailed review and 5*.

Knowing how happy you’ve been with our service and that we’ve played a key role in the successful management of your finances, is great to hear. We’re so pleased that you’ve found our service to be exceptional, and to hear that you’d wholeheartedly recommend us is all we could ask for.

Thank you also for your kind words about Ryan. He is an incredible accountant, and a real asset to the Aardvark family. Thank you again Jay, we’ll make sure both Ryan and the rest of the team sees your kind words.

Betygsatt 5 av 5 stjärnor

Highly recommended accountancy firm

We’ve been with Aardvark since 2021. Ryan Goldingay helped us to set up our new Company and has supported us ever since with endless enthusiasm and professionalism. He’s extremely knowledgeable and an asset to Aardvark. The wider team are also a pleasure to deal with, they are easy to contact and always ready with an answer to our questions.
Another deciding factor for us was the Freeagent platform which we’ve used with other accountancy firms. It’s simple to use and has everything we need for reporting, invoicing, timesheets etc . We’d recommend Aardvark to anyone looking for a competitively priced, professional accountancy service.

27 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Good morning Janet, thanks so much for your review and 5*.

What a lovely review! Thank you for taking the time to leave such a detailed review of your experience of our service, and how you've found working with Ryan. He is an amazing accountant and we're so lucky to have him as part of the team. We'll make sure both he and the wider team sees your kind words.

Thank you again!

Betygsatt 5 av 5 stjärnor

Superb Accountancy Firm

My experience with Aardvark Accounting has been Superb! I started my business around 16 months ago and had zero understanding of how I should be managing my accounts. Jasmine Cox and Lois Hamilton have been assisting me since the beginning and have been very patient with me, helping me learn the ropes of the day to day running of the business accounts. Both Jasmine and Lois are always extremely helpful and will even go the extra mile to assist me with any tasks I have to do even if this falls outside of there responsibilities. I would certainly recommend anyone to use Aardvark accounting as I do not have a bad word to say. Thanks to the Aardvark team!

25 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Wow, what a lovely review! Thank you for taking the time to leave us one, and for the 5*.

It's so nice to hear how helpful Jasmin and Lois have been in getting you set up and ready to run your business confidently. We'll make sure they both see your kind words, along with the rest of the Aardvark team. Thank you again!

Betygsatt 5 av 5 stjärnor

Very helpful with setting up a company…

Very helpful with setting up a company and lots of help sorting out my accounts and dealing with companies house.

21 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Good morning Dewi, thanks so much for leaving us a review and for the 5*.

It's fantastic to hear how happy you've been with our service, and that the team have been so great with setting up your company. We will make sure they see your kind words, thank you again.

Betygsatt 5 av 5 stjärnor

Really nice accountant company

Great company and efficient accountants, a big THANK YOU to Ryan Goldingay, who is really meticulous and diligent on his support, answers and advices.

18 mars 2025
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Svar från Aardvark Accounting

Good afternoon Panos, many thanks for the review and 5*.

It's great to hear how happy you've been with our services and Ryan in particular. We'll make sure he sees your kind words, thank you again!

Betygsatt 5 av 5 stjärnor

Happy Customer for Six Years

I’ve been using Aardvark since starting my company 6 years ago. Overall, they’ve delivered an excellent service in that time. They are quick to respond to queries and all the relevant returns and paperwork both business and personal are done on time and in a professional manner. The service is competitively priced and their way of working, heavily integrated with FreeAgent, suits me perfectly as I can easily see an overview of all my companies financials, categorise transactions, upload receipts etc. I would highly recommend them if you need an accountant.

18 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Hi Ryan, thanks so much for leaving us a review and for the 5*.

It's really great to hear you've had such a great experience with us for the past 6 years, and that you'd highly recommend us. We'll make sure your kind words are shared with the whole team, thank you again.

Betygsatt 5 av 5 stjärnor

I recommend Aardvark Accounting

I cannot recommend Aardvark Accounting highly enough. From my first interaction, the team has been nothing short of outstanding—professional, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly.

A special thanks to Ethan Speechley-Price for an excellent introductory meeting, guiding me through FreeAgent and making the platform easy to navigate. His clear explanations and practical approach made what could have been an overwhelming process feel completely manageable.

A huge appreciation as well to Jasmin Cox, who took the time to walk me through the finer details of tax returns, allowable expenses, and financial planning, ensuring I fully understood my obligations and opportunities. Her ability to break down complex topics into simple, actionable steps has been invaluable.

Beyond that, the support staff at Aardvark have been consistently excellent, handling business matters promptly and professionally, providing quick responses, and ensuring I always feel well taken care of.

If you are looking for an accountancy firm that combines expertise with a personal touch, I highly recommend Aardvark Accounting.

17 januari 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Good afternoon Russell, thank you so much for your amazing review and 5*.

Wow, what lovely things to say about our team here at Aardvark and the service we provide! It's our job to ensure our clients feel supported and confident in running their companies, so it's fantastic to hear that has been your experience so far.

Thank you also for your kind words regarding Ethan and Jasmin, they're both incredible accountants and we're so lucky to have them as part of the Aardvark family. We'll make sure your review is shared with both of them and the wider team.

Thank you again Russell!

Betygsatt 5 av 5 stjärnor

My first and best experience with accounting

I am supper happy with choosing Aardvark, having zero background on tax, limited company and so on, they made the whole process smooth and easy to navigate. Special thanks to Tony Sadler, being quick at replying and for providing all the necessary support.

11 mars 2025
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Svar från Aardvark Accounting

Good afternoon Alexandru, thank you so much for your review and 5*.

Making sure the process of understanding and running your business' accounts is smooth and easy to navigate is one of our top priorities, so it's great to hear that's been your experience. Thank you also for your kind comments about Tony, we'll make sure he sees your review. Thanks again.

Betygsatt 5 av 5 stjärnor

Aadrvark accounting to go to service provider

Aadrvark accounting have helped setting my limited company and managing the accounts a breeze. Their friendly support staff educated a newbie in IT consulting business in simple english words with no jargons.
One area I would like them to improve is prompt response to the queries on VAT returns or any accounting queries. This is by no means a negative but some room for improvement.

8 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Good morning Pratit, thank you so much for your review and 5*.

It's really great to hear how happy you've been with our service, and that you've found our team to be friendly and easy to understand.

Thank you also for your feedback on how we can improve. We always welcome ways in which we can make our service better, and will ensure the whole team sees your feedback. Thank you again!

Betygsatt 5 av 5 stjärnor

Aardvark have been fantastic from start…

Aardvark have been fantastic from start to finish in helping me first set up my limited company to arranging insurance to bookkeeping and tax matters. My designated accountant Tony Sadler has been brilliant to work with and very responsive. Highly recommend Tony and the Aardvark team

5 mars 2025
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Svar från Aardvark Accounting

Good morning Ben, thanks so much for your review and 5*.

What a fab review! We're so pleased to hear how happy you've been, and that Tony has been such a help. He rally is a wonderful accountant, and we're lucky to have him as part of the Aardvark Team. We'll make sure both he and the other Aardvarks see your kind comments, thanks again!

Betygsatt 5 av 5 stjärnor

Supportive, Responsive and Value for Money. Highly Recommend!

I started using Aardvark when I set-up my Limited Company 8 months ago and I have been so impressed with their service. I have a dedicated contact, Tony, who provides me with support as and when I need it. He is responsive and understands my needs exactly providing personalised advice. The cost of the services they provide are very reasonable and everything is managed for me. I would highly recommend Aardvark!

3 mars 2025
Omdöme utan inbjudan
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Svar från Aardvark Accounting

Hi Becky, thanks so much for your review and 5*.

It's really great to hear how happy you've been with our service, and that Tony has been such a help. He is a brilliant accountant, and we're lucky to have him as part of our team.

It's also great to hear how happy you are with the price of our service, and that you'd highly recommend us. Thank you again!

Betygsatt 5 av 5 stjärnor

Aardvark Accounting & FreeAgent - a 5⭐️ combination!

I set-up my Limited Company in 2014 and made the move to Aardvark Accounting in 2022 and have not looked back since.

I would 100% recommend Aardvark to any SME / Limited Company that is looking for great, reliable Accountancy service coupled with the best SME software on the market in FreeAgent - it is a winning combination!

Everything has been so smooth for me since joining the Aardvark family and I have had absolutely no issues with the quality of service or software offered. It is great value for money.

I have since referred two customers to Aardvark because of how impressed I have been with them, including my Son-in-Law's company that he set-up in 2023.

His first year accounts were left in an absolutely shocking mess by his previous accountants and he was being charged hundreds of pounds for a truly appalling service.

Since referring his company to Aardvark, Tony has been working relentlessly on getting the 2023 accounts to where they should have been when they were submitted, as well as getting ready for finalising their 2024 accounts and supporting their self-assessment returns days before the deadline.

Tony's approach to correcting the mess that the previous accountant left the company in has been very clearly laid out, with the focus on finding solutions to the myriad of problems.

I have no hesitation in giving a 5-star rating to Aardvark Accounting and thoroughly recommend their services.

27 februari 2025
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Svar från Aardvark Accounting

Good afternoon Rich, wow! What a review, thank you so much for taking the time to leave us such a detailed one and 5* - it's much appreciated.

It's fantastic to hear what a brilliant experience you've had with us and also your Son-in-Law, and that Tony has been such a help. He's such a good accountant and we're so very lucky to have him as part of the Aardvark team. We'll make sure both he and the wider team sees your kind words.

Thank you again!

Betygsatt 5 av 5 stjärnor

Excellent service and advice from…

Excellent service and advice from account manager Ryan and the support team over the years.

20 februari 2025
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Svar från Aardvark Accounting

Good morning Daren, many thanks for your review and 5*.

It's great to hear how happy you've been with our service, and that Ryan has been such a help. We'll make sure both he and the rest of the team sees your kind words. Thank you again.

Betygsatt 5 av 5 stjärnor

Excellent service; highly knowledgable

I switched to Aardvark a few months ago, after my previous accountants had let me down over a few things. Aardvark are in a different league. They are responsive and knowledgeable, and have helped me sort out the problems left by the previous lot. Shout out to Jasmin (my accountant), and to the Compliance Team (Amber and Sam). Compliance is one of those less obvious roles that most people are unaware of. I think Aardvark are unusual in having such a team, but it's a good thing, as they play a crucial role in making sure all the boxes are ticked and technicalities followed. I wish I had gone with Aardvark from the start. Highly recommended.

14 februari 2025
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Svar från Aardvark Accounting

Good morning Dan, wow what a review! Thanks so much for taking the time to leave us one, and for the 5*.

Knowing how much the team have helped you, and what a difference Jasmin, Amber and Sam have made is really lovely to hear, and we'll make sure your kind words are passed over to them.

Thank you again Dan, we'll keep up the good work!

Betygsatt 5 av 5 stjärnor

Great service provision

Switched to Aardvark last year. Service overall has been great, personal accountant (Jasmin) has been very responsive and accommodating, software used is much more informative and accessible than previous company. Would recommend.

1 januari 2025
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Svar från Aardvark Accounting

Good afternoon Dan, thanks so much for your review and 5*.

It's great to hear about the positive experience you've had from switching over to us, and that Jasmin has been so responsive and accommodating. We will make sure your kind words are shared with both her and the rest of the team, thank you again.

Betygsatt 5 av 5 stjärnor

Outstanding Support and Stress-Free Accounting Services

Aardvark Accounting provided exceptional support throughout our journey. They made setting up our company straightforward and managed our accounts efficiently, which was incredibly helpful. When it came time to close the company, they guided us through the process smoothly and professionally.

Their reliable, customer-focused approach made everything stress-free. I highly recommend them to anyone in need of expert accounting services!

30 september 2024
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Svar från Aardvark Accounting

Good morning Kishore, thanks so much for leaving us a review and five stars!

It's really great to hear how positive your experience has been with us during your time as a client, and that you'd highly recommend us. We'll make sure your review is seen by the whole team, thanks again.

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