Delivery was prompt. I had to return some items because of larger size and customer service was also very prompt in responding to my query. I have always liked to shop from Aapas because of their good... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The garment I order was not delivered, I got the email to inform me that due to the damage of the product , They didn’t offer me any substitute item just refunded my money. I was not offered any... Se mer
Affordable & modest clothing for all women. A company who does not support the genocide in Palestine. The pictures on the website are true the actual clothing. If you can start making them in young gi... Se mer
Företaget har svarat
My first time ordering from Aapas…easy to use website, reasonable quality Muslim wear at great prices. Fast delivery…loved my abaya and hijabs ordered, will definitely order again. Thank you Aapas... Se mer
Företaget har svarat
Företagsinformation
- Klädbutik
- också i
- Damklädesbutik
Skrivet av företaget
Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.
Kontaktuppgifter
Unit 6-8, Campus Road, Listerhills Science Park, BD7 1HR, Bradford, Storbritannien
- 01274 505050
- customerservice@aapasonline.com
- aapasonline.com
4,0
Bra
282 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Amazing kaftans
Amazing kaftans. As a plus size woman, I've bought 2 x so far in large and they are so flattering and look lovely. Definitely worth the price!
24 juli 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
I still haven’t received my order and…
I still haven’t received my order and emailed to chase but haven’t had a reply after 1 month
27 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Every piece is modest and elegant
Absolutely love the dresses at Aapas, modest and reasonably priced. I always wait for the new collection to buy more and you guys never disappoint. My sisters always laugh and say are you going to ur aapas again because Im always shopping at Aapas.
21 maj 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Okay but received the wrong colour
Reasonable delivery time, however I received the item in the wrong colour. My cousin had also placed an order and had also received the item in the wrong color. As there was 1 week left before Eid she asked if it would be possible for Aapas to correct the issue and get the item in the right colour delivered for Eid but was told no. As I required an Eid outfit I kept mine, in wrong color. Disappointing that there was no attempt made to correct the issue. Wouldn’t order for an occasion like Eid again
5 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Wrong order
Ordered the naia kaftan in the blue tone shade as this was the only one available at the time. Received my package and was sent the pink one. When i called to notify the store they stated there was a mix up on most of the orders and there is nothing they can do as they will not be restocking the item. Will not be buying here again!
6 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Absolutely loved the outfit great fit…
Absolutely loved the outfit great fit and price! Got so many compliments and given details of Aapas to my family and friends. Will defo shop here again!
11 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Swift delivery Stunning dress So cheap.
Swift delivery - stunning dress, great value for money. Many thanks.
11 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Excellent customer service
30 maj 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Awful
Awful! Sent the wrong order and then expected me to email other departments to resolve the matter! My order was went to someone else and was asked to wait for the customer to return it so they could send it out again! Never using them again
5 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
So just as another lady has wrote a few…
So just as another lady has wrote a few days ago, I was also sent a kaftan in the wrong colour, rang customer service, the woman showed 0 remorse completely tried to fob me off, i asked for complaints line and she told me to email them which i did, i was told it was to do with the wrong image (lies) as clearly they have sent other people wrong colors too, I'm familiar with online trade, so they just can't be bothered to be truthful. I was then told someone would contact me, but 3 days almost and nobody has called, I have emailed twice.. still no reply and no return generated, its downright pathetic, and this buisness cannot get away with treating customers like this
11 juni 2024
Omdöme utan inbjudan
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
The outfit was exactly as described
The outfit was exactly as described, I find it hard to find clothes for tall people and this Co ord does not disappoint. It is a very comfy material with alot of room for stretch. Perfect.
3 juni 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Incorrect items and poor customer service
Ordered Eid outfits all of them came in the wrong colour. They sent a return label so we could send back but a week before Eid knew they couldn’t deliver the right colour. Not good enough. They didn’t even seem genuinely apologetic. I don’t know where these kinds of businesses get off with their poor customer service but I think there’s no chance in hell they’d learn from their mistakes either. Never again. Thanks for nothing!!
7 juni 2024
Omdöme utan inbjudan
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Material is very cheap and items are…
Material is very cheap and items are expensive.
Sizes are not correct
23 maj 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Poor quality fabric
I bought a kameeze and the fabric is very thin my finger got caught in in a part of the design and it ripped very easily
28 maj 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Detta är Trustpilot
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