Delivery was prompt. I had to return some items because of larger size and customer service was also very prompt in responding to my query. I have always liked to shop from Aapas because of their good... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The garment I order was not delivered, I got the email to inform me that due to the damage of the product , They didn’t offer me any substitute item just refunded my money. I was not offered any... Se mer
Affordable & modest clothing for all women. A company who does not support the genocide in Palestine. The pictures on the website are true the actual clothing. If you can start making them in young gi... Se mer
Företaget har svarat
My first time ordering from Aapas…easy to use website, reasonable quality Muslim wear at great prices. Fast delivery…loved my abaya and hijabs ordered, will definitely order again. Thank you Aapas... Se mer
Företaget har svarat
Företagsinformation
- Klädbutik
- också i
- Damklädesbutik
Skrivet av företaget
Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.
Kontaktuppgifter
Unit 6-8, Campus Road, Listerhills Science Park, BD7 1HR, Bradford, Storbritannien
- 01274 505050
- customerservice@aapasonline.com
- aapasonline.com
4,0
Bra
282 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and the outfit was good…
Great service and the outfit was good fit well recommend
23 december 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Clothes were nothing like how it was…
Clothes were nothing like how it was shown on website
And the downfall is It’s only exchange. No refunds
20 december 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Janan
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
We have issued the refund for your order as a gesture of goodwill, it does take 5-7 working days for the refund to come back in your account. A claim has been raised for this order as you did not receive the parcel and royal mail has a gps match.
We will update you with the response of royal mail in a few weeks time.
If you require further assistance please do not hesitate to get back in contact with by emailing customerservice@janan.co.uk or on 01274 505050
Kind Regards,
Janan Customer service
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
I'm afraid I'm not happy with the…
I'm afraid I'm not happy with the quality of the clothes
It's bubbled up after one use and the stitching came off in the neck area
18 december 2024
Amazing service!
29 november 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
First and Last time buyin from Aapas…
First time ever buying from Aapas and the experience was HORRIBLE as I bought a gift for my friend the item arrived all open and in an awful torn bag absolutely disgusting customer service. 1🌟 only because there is nothing less than that!!
Never buying again!!
5 december 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. Following our recent email conversations, we offered a 10% discount as a compensation for the inconvenience caused to you as we completely understand your frustration and assure you that this will not occur again.
We sincerely apologise for the inconvenience caused
Kind regards,
Aapas
Brilliant service
29 november 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
I was very impressed with the quality…
I was very impressed with the quality of the material and how elegant they looked. Very happy with my purchase and will be ordering more soon.
26 november 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
The quality of the clothes is really good 👍
The quality of the clothes was really good.
6 november 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
It's exactly what I ordered,it arrives…
It's exactly what I ordered,it arrives earlier than expected, fast and smooth delivery, nice fragrance, beautiful package with a gifted box. It's so nice having a pair of the perfume, I love every bit of it, and I say a big thank you for nit disappointing me.
1 november 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Poor quality
Really disappointed with the quality. Fabric was very flimsy and sheer. Not really modest ironically.
Thread work also wasn't great quality, you could buy a better quality piece on the high street in the sales at less price.
28 oktober 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
‘Luxury brand’ not luxury customer service
I ordered the black jumper co ord set priced at £37.99. I noticed the top was damaged, it had a hole in it. Upon speaking to customer services I asked for a partial refund, half to be precise, as my mom is a tailor and she can fix it for me.
The refund I received £3.69. Yeah such a luxury experience.
Do not recommend at all.
14 oktober 2024
Svar från Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured, that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
As a gesture of goodwill, we have issued a 10% discount on the item, given that you opt to have it tailored instead of exchanging it
Kind regards,
Aapas
I love my new outfit
I love my new outfit, and I wish there was one in different colours as I would definitely purchase the style in other colours.
28 oktober 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
I would definitely order from Aapas…
I would definitely order from Aapas modest wear again, the quality of every single outfit was beautiful, I loved everything I ordered.
After receiving my first order I decided to order more dresses and abaya’s
They have just got themselves a regular customer!
Thanks guys :)
23 oktober 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Beads falling off
The dresses were nice, but unfortunately the beads on my dress were falling off within few hours of wearing it, the first time l wore it so therefore am dissapointed
15 september 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
I'm extremely pleased with the co-ord…
I'm extremely pleased with the co-ord set! The fabric is of excellent quality—super comfortable and incredibly stylish. The delivery was prompt, and overall, I'm very happy with the purchase.
24 september 2024
Svar från Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
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