A-List Lace Hair Omdömen 

170
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This was my first visit to A List Lace Hair, and I’m already looking forward to coming back! From the moment I walked in, the staff and their customer service was excellent. I started with a... Se mer

Betygsatt 5 av 5 stjärnor

From start to finish I had a great experience. I had to have a custom made wig as I have a small head and wow what a difference it is to have a beautiful unit that fits!! I’ve gone for the luxury colo... Se mer

Betygsatt 5 av 5 stjärnor

I travel from afar to trust A List with my hair and styling, and they never disappoint! The stylists are always on point, taking their time to ensure I look amazing. I've had various appointments and... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I have written to this company several times to initiate a refund and unfortunately have not had a response! Nothing at all! Refund process - You must wait for them to respond and apparentl... Se mer

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4,0

Bra

TrustScore 4 av 5

170 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,0

Alla omdömen

(170)

44 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I travel from afar to trust A List with…

I travel from afar to trust A List with my hair and styling, and they never disappoint! The stylists are always on point, taking their time to ensure I look amazing. I've had various appointments and each time I feel special and well cared for. From the moment you arrive, they're attentive - taking your coat, offering a hot or cold drink, and making you feel at ease. Whatever the appointment, everyone gets treated like a VIP. Highly recommend! Ella 🌟⭐️⭐️⭐️⭐️

25 oktober 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for sharing this, Ella. Knowing that you choose to travel to us and trust A-List with your hair time and time again truly means everything.

We are so glad to hear that each visit leaves you feeling special, well cared for, and confident. Our team takes great pride in giving every client the time, attention, and warmth you described, so your words will mean a lot to them.

Thank you for such a thoughtful recommendation and for being part of the A-List family. We look forward to welcoming you back again very soon.

Betygsatt 1 av 5 stjärnor

Not what it seems !

Unfortunately it was such a flop travelling all the way to which was supposed to be a great service from what you can see on Instagram🥴
She didn't even trim my wig properly.It's now botched. And knots not dyed properly 😒
On top of that , the staff that were so rude , not even a greeting just "have you booked an appointment, nothing but eyes rolling, nasty attitude, literally no professionalism , from the stylest.
I'm sure the stylest plucked some of my own hair😒.
Very unnecessary. I won't be returning !
Such a shame , because i've been meaning to come to this place for ages
don't respond to my experience. (Because you know exactly how you behaved)

23 oktober 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations, especially after you had been looking forward to visiting us.

We take all feedback seriously, however we do want to clarify a few important points for transparency. At the time of your appointment, no concerns were raised regarding trimming, knot bleaching, or the overall finish of the wig. Our stylists follow strict procedures to ensure natural results, and plucking of a client’s natural hair is never part of our process.

We are also surprised to read this review, as there was no indication during or after your visit that you were unhappy, and no follow-up contact was made to allow us the opportunity to review or rectify any issues. We always encourage clients to raise concerns directly so we can assess and resolve them promptly.

Regarding customer service, we hold our team to high professional standards and take any suggestion of unprofessional conduct seriously. That said, we respectfully disagree with aspects of this account based on what was observed on the day.

We remain committed to delivering a high level of care and service, and we regret that this was not how your visit felt to you. Should you wish to discuss this further, our management team would be open to reviewing the matter directly.

We wish you all the best going forward.

Betygsatt 5 av 5 stjärnor

I bought one of these wigs

I bought one of these wigs, what can I said it’s the best wig I have ever bought. The wig came so quickly and it’s absolutely beautiful I love it. Definitely going to make another purchase soon. Only downside for the price I expected to get a bonnet with my purchase.
Just love it ❤️ best wig ever. Thank you so much

7 september 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for taking the time to leave such a lovely review 🤍

We are truly grateful for your kind words and are so happy to hear that you love your wig and that it arrived quickly. Knowing it’s the best wig you’ve ever bought means the world to us.

Thank you as well for the feedback regarding the bonnet. We genuinely appreciate you sharing this, as it helps us continue to improve the overall experience for our customers.

We can’t wait to welcome you back again soon. Thank you for choosing A-List Lace Hair 💕

Betygsatt 5 av 5 stjärnor

LOVE LOVE LOVE THIS COMPANY AND WIGS

Brought my 2nd wig and very happy on both occasions. The Halima wig is amazingly natural looking and good quality. The first one lasted a year and a half and probably would have last longer if I took more care of it. The 2nd one purchased on my recent visit 3rd September when I flew over to London and the customer service and fitting etc was exceptional. I would highly recommend A List Lace Hair. The staff are friendly and polite and very accommodating esp if you have alopecia as I do.
I will always be shopping with them.May the continue to grow and not lose their special touch with customers. Thanks also to my stylist T.

3 september 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for this beautiful and heartfelt review Lydia 🤍

We are incredibly grateful that you chose us again for your second wig and that the Halima unit has been such a positive experience for you. Hearing that your first wig lasted so well and that your recent visit to our London studio felt exceptional truly means everything to us.

Your kind words about our customer service, fitting experience, and especially our care for clients with alopecia really touch us. Creating a safe, supportive, and confidence-boosting experience is at the heart of what we do.

A special thank you as well for mentioning your stylist T. We will be sure to pass this on to her.

Thank you for trusting A-List Lace Hair and for wishing us continued growth. We look forward to welcoming you back again and again 🤍

Betygsatt 5 av 5 stjärnor

My hair is amazing

My hair looked amazing. Customer service was great delivery 2days. Am new to the wig game. My stylist made me feel warm welcoming and really helped me feel confident again. My appointment was on the 20th @ 11:30 was seen on time, offered tea or water. She spoke to me throughout and was reassuring me. I love my wig and am really happy. Honestly I don’t buy from anywhere and am glad I brought my wig thank you Alist. I would be back as soon as my wig comes in stock you got a customer for good now thank you. ❤️

20 augusti 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for taking the time to share such a detailed and heartfelt review 🤍

We are truly delighted to hear how amazing your hair looked and that your experience with us made you feel welcomed, reassured, and confident again. Knowing this was your first step into the wig journey and that our stylist was able to guide and support you throughout your appointment means everything to us.

We are also so pleased you felt well looked after, from being seen on time to the little touches like offering refreshments and talking you through the process. That level of care is exactly what we aim to deliver to every client.

Thank you for trusting A-List Lace Hair and for choosing us as your go-to. We cannot wait to welcome you back as soon as your next wig is back in stock. You truly are a customer for life and we are so grateful ❤️

Betygsatt 2 av 5 stjärnor

Poor quality & misleading product

I purchased The AMELIA - 5x5 Closure Wig (HD Lace Body Wave, Glueless Human Hair, 180% Density) at the beginning of May and unfortunately my experience has been extremely disappointing.
Despite being advertised as 100% human hair, the wig feels synthetic. It sheds excessively, tangles badly, and becomes frizzy after minimal wear. It does not respond to heat styling the way human hair should and quickly became unmanageable.
I wore it only a couple of times each week and within two months it was completely unusable. I’ve since had to purchase a replacement from another company far sooner than expected, as this one did not hold up at all.
When I contacted customer service, though their response was quick, they refused a refund due to their return window, even though the product clearly did not meet the quality advertised. I’ve also noticed several other customers reporting the same issues, which makes me think this is not an isolated case.
For the price point, this is unacceptable. I won’t be buying from A-List Hair again and would advise others to be cautious.

5 maj 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations and we understand how disappointing this must have felt, especially given the investment involved.

We would like to clarify that the AMELIA 5x5 Closure Wig is made from 100 percent human hair, as advertised. However, the longevity and performance of human hair wigs can be significantly affected by factors such as heat settings, frequency of styling, product use, detangling methods, and general aftercare. Body wave textures in particular require specific maintenance to prevent dryness, tangling, and frizzing over time. We do provide detailed care guidance, but we appreciate that this may not always prevent every issue.

Regarding shedding and tangling, all human hair wigs will shed to some degree, especially closure units, but excessive shedding or rapid deterioration is not something we take lightly. When you contacted our customer service team, your enquiry was reviewed in line with our published returns and quality policy. As the wig was reported outside of the return and assessment window and after regular wear, we were unable to approve a refund. That said, this does not mean your feedback is dismissed or ignored.

We are concerned to hear your perception that this may be a wider issue and we take comments like this seriously. Our quality control and supplier checks are ongoing, and customer feedback plays an important role in that process.

While we respect your decision and are sorry that we did not meet your expectations on this occasion, we truly appreciate you bringing this to our attention. Should you wish to discuss this further, our customer care team remains open to reviewing any additional information you may wish to share.

Thank you again for your honesty and for giving us the opportunity to respond.

Betygsatt 5 av 5 stjärnor

Amazing Customer Service

Giselle was amazing, she explained every product that she used in my hair. She went above and beyond to make sure the lace colour matches my skin tone. She was very friendly. She explained to me how I should take care of my wig. I will definitely buy more hair and recommend to my friends.

2 augusti 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much, Marcia, for your lovely review and for taking the time to share your experience with us.

We are truly delighted to hear that you had such a positive visit and that Giselle took great care in explaining each product, matching your lace perfectly, and guiding you on how to care for your wig. Providing a warm, friendly, and educational experience is exactly what we strive for, so your feedback means a great deal to our whole team.

Thank you also for your kind recommendation. We look forward to welcoming you back again soon and helping you with your next purchase.

Betygsatt 2 av 5 stjärnor

Not like what was advertised

I bought a wig a few years ago and it was OK a bit shorter than I wanted it .It was a straight hair .I went into the store and brought it and got fitted .This time I bought it online via their online shop .It is more synthetic than real hair .I would say 20 percent real and the rest PLASTIC .
It reminds me of the sort of hair We used to buy in shepherd's bush market .
It was called ocean wave .It came in a nice box but was very dull looking .£400 plus .I would have expected better quality. I have to plait it at night to give it any sort decency .That's what we did in the old days with semi plastic hair .
The box said Brazilian hair .At least they ommited calling it a 100% human hair .So there was some truth in the marketing .I wouldn't do that in my profession for all the money in the world
And I bet I cannot dye it

1 maj 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you for taking the time to share your feedback, Barbara. We are genuinely sorry to hear that your recent online purchase did not meet your expectations and that you felt disappointed by the experience.

We would like to clarify a few important points for transparency and reassurance. All of our wigs are made from human hair, and colouring and bleaching services are carried out daily in our salons, including knot bleaching and professional colouring. This is a core part of our work and something our stylists do routinely for clients in store and for custom orders. Our human hair wigs are suitable for colouring and professional customisation when handled correctly.

We also offer a 30-day money-back guarantee on eligible purchases, which is in place to ensure customers feel confident shopping with us online. If a wig is not suitable, we always encourage customers to contact our customer care team within this period so we can assess the item and offer the appropriate resolution in line with our policy.

That said, we are sorry that this was not the experience you felt you received, and we take comments around quality and expectations very seriously. If you are open to it, we would welcome the opportunity to review your order directly and discuss this further with you, as our intention is never to mislead and always to deliver premium-quality products and service.

Thank you again for your feedback. It helps us continue to improve and maintain the high standards we are known for.

Betygsatt 5 av 5 stjärnor

I have not a negative thing to say…

I have not a negative thing to say about A List Hair. The hair its self is absolute quality. The service I received from the moment I walked in the shop to the moment I left was professional and polite. Gezel who styled my hair was wonderful. She advised me on how to maintain my hair and recommended some great products. Great experience :)

19 mars 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for your kind words, Sheree. We truly appreciate you taking the time to share your experience.

We are delighted to hear that you were happy with both the quality of the hair and the level of service you received from start to finish. Providing a professional, welcoming experience and premium-quality hair is exactly what we strive for.

A special thank you for highlighting Giselle. We will be sure to pass on your lovely feedback to her. She takes great pride in educating clients on maintenance and recommending the right products so your hair continues to look its best.

We are so grateful for your support and look forward to welcoming you back again soon.

Betygsatt 5 av 5 stjärnor

The name says it all

I have worn and shopped around for wigs for years now and decided to try A-List hair. The customer service has been great after I had a lot of questions to ask.
I was worried to receive my hair after reading these reviews however I was so so amazed at the speed the hair arrived and the hair itself!
I’ve ordered hair from lots of places and this has been the best so far.
The hair is thick, the lace is honestly non existent (genuinely can’t tell it’s a wig), the curl has stayed but I haven’t washed it yet so if anything changes I will update this review. So far I am so happy and will buy future wigs from here.

UPDATE:
I completely forgot to come back! The hair is still in great condition and the fact that a-list hair provides a revamp service is amazing. Still so happy and a returning customer 🥰

14 april 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for taking the time to leave such a detailed and thoughtful review. We truly appreciate it.

We are especially grateful that you trusted us after reading other reviews and are delighted to hear that we exceeded your expectations. Hearing that the delivery speed, hair quality, thickness, and lace all impressed you means a great deal to our team. Creating wigs that genuinely look and feel undetectable is something we take great pride in.

Thank you as well for highlighting our customer service. We know how important it is to feel supported when making a purchase, especially when you have lots of questions, and we are glad we could put you at ease.

We really appreciate your honesty and your intention to update the review after washing. Your feedback helps other customers feel confident too. We are so pleased to have earned your trust and look forward to supporting you with many more wigs in the future.

Betygsatt 5 av 5 stjärnor

I absolute love this place


I absolute love this place.
The girl who helped me with my wig (I think her name was Ines?) was lovely and super professional.

4 april 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for your lovely review. We truly appreciate you taking the time to share your experience.

We are so happy to hear that you love A-List Lace Hair and that your visit left such a positive impression. Ines will be delighted to know that you found her both professional and welcoming. She takes great pride in making sure every client feels confident and cared for.

Thank you again for choosing us and for your kind words. We look forward to welcoming you back again very soon.

Betygsatt 1 av 5 stjärnor

I ordered the The NAOMI 26 inch full…

I ordered the The NAOMI 26 inch full lace wig - the moment I opened the box, there was a very bad smell; it smelt like fish!! the wig itself was a bit matted - it was not silky smooth as advertised. The ends of the wig were very thin. It did not fit well and it is not secure even with the strap. I am extremely disappointed and I will not be ordering ever again - this was my second order - the first wig I bought, matted after using it only twice. I thought I'd give them another chance, but I should've trusted my gut instinct. very bad quality overall - the wigs sold on their website can be found on asian websites for a fraction of the price!

13 mars 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Hi Bidoura,

Thank you for sharing your honest feedback, and we’re truly sorry to hear about your disappointment with your recent order. This is not the experience we want for any of our customers. We sincerely apologize for the quality concerns and any issues with fit and security that you encountered.

We take all reviews seriously and will be thoroughly investigating the concerns you’ve raised regarding the Naomi unit, including packaging, quality control, and product consistency.

Please reach out to us directly at info@a-listlacehair.com, as we would love the opportunity to discuss this further and see how we can make things right for you. Your trust is important to us, and we are committed to improving.

Best regards,
The A-List Hair Team

Betygsatt 1 av 5 stjärnor

They are scammers

They are scammers. All the reviews are fake because of how many complaints they are receiving. I will not be buying from them ever again. I had bought 4 wigs from them previously and they are not worth the price. Some came extremely thin at the end and some very thick but balds so quick that I am wondering where do they get these wigs from because other companies wigs last longer than 4 months. Save your money and look at the date of the reviews, very fishy. I am so disappointed and wish I spent my money else where.

12 mars 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Hi Sera,

Thank you for taking the time to leave your feedback. We’re truly sorry to hear about your experience and that our products have not met your expectations. We understand how frustrating it is to feel disappointed, especially after being a returning customer.

At A-List Lace Hair, we take all feedback seriously and are committed to continuous improvement. We assure you that all our reviews are genuine and reflect a wide range of customer experiences — both positive and constructive.

We would really appreciate the opportunity to investigate your concerns further and see how we can make things right for you. Please reach out to us directly at info@a-listlacehair.com so that we can assist you personally.

Thank you again for sharing your experience and helping us improve.

Best regards,
The A-List Hair Team

Betygsatt 5 av 5 stjärnor

I was very impressed by the high level…

I was very impressed by the high level of customer service, I received from both Jo and the stylist, when I went to the salon for a fitting.Jo listened to my concerns, about my wig sizing.. I was impressed by her product knowledge, as she took time to fully explain the construction regarding wig measurements, and how it tie’s in with the fitting..I felt Jo was a very good representation of A list, she was very friendly with an uplifting energy which made me feel comfortable.,Outstanding customer service..⭐️⭐️⭐️⭐️⭐️

27 januari 2025
Betygsatt 5 av 5 stjärnor

I bought my first wig from A list Hair…

I bought my first wig from A list Hair over 3yrs ago. When I went back on Friday 6/12/24, to purchase another wig and got it style it was great to see that the customer service is still of a very high standard. The receptionist was very good, helpful and very friendly, she also took me to a back room and helped me choose a wig that best suited me. Next a stylist by the Name of Candy came and I recognise her as the person that helped me and styled the first wig I got. Candy sure knows her stuff, after doing the bands and making sure the wig fits and it’s not to tight, she asked how I want my hair style, she’s so knowledgeable, attentive and because she’s been doing hair for so long, the advice she gives is excellent. I showed her my dress and she was able to tell me that I can wear my hair down and I got so much compliments regarding the hair and the style. Thank you Candy really appreciate your advice and excellent Customer Service. Big up to the Receptionist as well👏🏾👏🏾🙏

20 januari 2025
Betygsatt 1 av 5 stjärnor

Mixed Fibres

I bought two wigs from them : The AMELIA - 5x5 Closure Wig and the The ADA - 5x5 Closure Wig Invisible HD Lace Deep. The Amelia was bought in May 2024 and the Ada in October 2024. I wore the Amelia wig for my birthday. Shipping was fast and the wig seemed fine however, after a week it matted shed and tangled so bad I had to wash it and put it up. The wig became so hard after washing, no amount of conditioner would soften it back to the original texture. Thinking I got a bad batch I went ahead in October and got the Ada in October. Different texture and i was hoping to get a better experience. Once again the wig lasted a week but I was able to hide how bad the wig was because it was curly. Now in February I've only wore this week on 4 occasions for a maximum of 1 week. 5 days in October, 5 days in December, 5 days in January and now 3 days in February and the wig is shedding by the clumps. Not breaking but absolutely shedding from the roots. The wig is hard and it seems like the closure is a different hair from the actual rest of the hair. The hair matts to the point where if its worn for 2 hours its matted. I spent under an hour on the road and the Amelia hair was matted to the point of never wearing again. It now feels synthetic like mixed fibres and I feel like I've wasted my money. DO NOT BUY THIS HAIR! Honestly just try your luck on amazon or aliexpress.

17 oktober 2024
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Hi Kasieann,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that both the AMELIA and ADA wigs did not meet your expectations, and we understand how frustrating this experience must have been for you.

Our goal is to provide high-quality products that our customers can enjoy for a long time, and it’s clear we fell short in your case. We take your concerns very seriously and would appreciate the opportunity to investigate further and make things right. Please reach out to our customer support team at info@a-listlacehair.com with your order details so we can address your concerns directly and work towards a solution.

Thank you again for your honest feedback. We’re committed to improving our products and service, and we hope to have the opportunity to restore your confidence in our brand.

Best regards,
A-List Lace Hair

Betygsatt 1 av 5 stjärnor

I got the Amelia body wave 24inch 5x5…

I got the Amelia body wave 24inch 5x5 glueless wig, When you first get the hair it’s fine, hair is soft and feels good. The density was 180 and wasn’t bad. However it didn’t feel full at the top.
But this is where the positives stop. After about a 3 of wearing it, taking it on and off, it started tangling so I had to keep brushing it constantly and using dry shampoo, day 4 anad 5 and 6 it’s started matting so I was brushing it aggressively just to untangle the hair. I finally decided to wash it and deep condition, making sure to thoroughly brush out all the tangles and any bit of matting.
During the wash the hair started matting again and almost felt like rubber or plastic rather. It became hard. No amount of conditioner was helping. I still brushed as much as I did. It was pointless. I let it air dry and when it finally dried the hair had turned into dolls hair. The hair is absolutely rubbish. Horrible hair. Typical of these companies I don’t know why I thought they were different. The same as every other rubish imported factory hair. All I’ll say is if your happy to spend money for a short term thing like maybe an event or to wear for a couple days etc then absolutely buy the wig. But just know once you wash it is over. They do next day delivery which is good. So if you only want to wear it cuz u need something asap then buy it as itll look good for 3 days. Waste of money

Order number 35329

14 januari 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you for your feedback, and we’re really sorry to hear about your experience with the Amelia Body Wave wig. We aim for our customers to be fully satisfied with both the quality of our wigs and their longevity, and it seems we fell short in your case. We take your concerns seriously and will look into the issues you raised about tangling, matting, and the hair quality after washing. If you’d like, we can help you with a return or exchange process, as we want to ensure you receive a product that meets your expectations. Please don’t hesitate to reach out to us directly for further assistance. We truly appreciate your honesty and hope we can make it right for you.

Best regards,
The A-List Lace Hair Team

Betygsatt 1 av 5 stjärnor

NOT cuticle aligned hair. Matting, tangling and breakage.

I ordered on the 30th of September and feel enough time has passed to leave an accurate review of the wig I purchased. I bought a Phoebe 22” unit for £440. Straight out of the box I had few complaints, the fit was well and the wig was soft and looked good. However, the ends were thin and ratty and felt it did not justify calling it 22” as the hair really started thinning out at about 18” of length. The colour was also not reflective of the site pictures; the wig I received was much more of a brassy yellow than the platinum pictures on site. I tried purple shampooing it but clearly the hair was not a light enough blonde to lift to a more ashy colour. I decided to wear her anyway.

Immediately after only about a week of wearing I noticed CONSTANT tangling. The hair started to feel rough and straw like and was matting badly especially at the nape of the neck. I understand blonde wigs obviously have a lot more damage than virgin hair, but other bleached units I have bought before (different sellers) have lasted way longer than a week before tangling started to become a problem. I’m versed in wig maintenance; no amount of deep conditioning, hair masks or silicone treatment was able to have any effect on the amount of tangling I was experiencing. The only thing that would quickly help was using a flat iron, except as this became a necessity I was aware of how much heat damage I was putting it through just to make it wearable.

The wig quickly downgraded into what I would call “unwearable” very fast. By December it was like a rats nest, my only choice to make it look somewhat “ok” was to wear it up constantly so people couldn’t tell how awful it looked. Because of the tangling, matting and heat damage I was experiencing a LOT of breakage and the 22” I started with had soon become just below shoulder length.

The conclusions I drew; A list lace hair, at least for their blonde units, does NOT use cuticle aligned hair. Given the almost £500 price tag this is NOT the quality I would expect. No amount of restorative treatment will fix hair that isn’t cuticle aligned and I spent SO much extra money on products on top of this to try and fix it, which was futile, because the hair itself is terrible quality.

I now wear a platinum 16” unit from a different seller and the difference in quality when you wear cuticle aligned hair is astonishing. No tangling, silky smooth. My 16” unit is also the same length as the 22” A list claimed their unit was. I could not justify ever buying hair from here again.

30 september 2024
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Hi Freya,

Thank you for sharing your detailed feedback regarding your Phoebe 22” unit. We’re truly sorry to learn about your experience and that the wig did not meet your expectations. It’s disappointing to hear about the issues with the ends, color, tangling, and overall performance, especially given the investment you made.

We take quality very seriously, and your comments have been escalated to our quality control team for further review. Our goal is to provide products that perform beautifully and last longer than what you described, and we regret that we fell short this time.

We’d appreciate the opportunity to make this right. Please reach out to our customer support team at info@a-listlacehair.com with your order details so we can discuss your experience further and explore a solution.

Thank you again for your honest review. We value your feedback as it helps us improve, and we hope to restore your confidence in our brand.

Kind regards,
A-List Lace Hair Team

Betygsatt 5 av 5 stjärnor

In love with my wig !

Hello everyone. This is the review you were looking for and the one I wanted to read here (forgive my English because I am a french speaker).
Let’s start !
I ordered the Serena Unit 20" inches. My height is 1m62 or 5.3ft. So a 20 inches wig on me looks like a 24 inches on an average height. The hair covers my entire shoulders and my shoulder blades. Which is exactly what I wanted. I am glad I did the right choice with the length. My advice for you is: If you are way taller than me, and want this particular wig to cover completely your upper back like me, you should pick the 24" inches. The rule being the taller you are the longer you should go for.

My first observation: The length.
A-List Lace Hair sells real lengths. You will be positively surprised. Most hair companies lie about the lengths of their bundles and wigs. For example, they will make you pay a crazy amount of money for a 16" inches wig, claiming it is a 18" or 20" inches one. But A-List will sell you the real 20" inches to the point you will think it’s actually a 24" inches. Please, do not get scammed elsewhere again!

My second observation: The density.
The density is perfect. It’s thick (very good volume). They sell 150% density, which I thought would not be enough because I like my wig thick. But again, I was worried for nothing. Their 150% density is the 180% or the 200% density that other hair companies claim to sell. I realised we have been fooled for so long. My wig is really really thick as you can see, but natural looking too. So don’t worry.

My third observation: The texture.
This wig is as soft as coton. It has movement. It is not stiff. The hair has a wonderful natural curly texture. It is obvious that no chemicals have been added to create « perfect » curls. Good job on this guys!

My fourth observation: The Size of the wig.
I have a big head and a LOT of hair. I was afraid it wouldn’t fit. But it does fit !!! I am so happy. It’s perfect like they took my measurements. And if it fits me it will fit you lol. If you have a smaller head it will fit too. Or if you are doubting, you have the possibility to send them your exact head measurements. You will receive a custom made unit.

My fifth observation: The shedding.
I read some comments about their wigs shedding a lot. I wrote this review after almost a month wearing it, I combed it, I put mousse on it, run my fingers in it, I used hot comb on the front…
NO shedding observed at all. This is my experience… And I am glad I didn’t listen to those comments about the shedding.

My sixth observation: Tangles?
No. Hair is just perfect. Nothing more to add.

My seventh observation: The Lace and customisation.
A-List use HD lace. Which is an invisible thin lace suitable to get the most natural hairline possible. It blends on the skin. No it melts on the skin. Just buy it to understand.
Talking about the customisation, it’s nice. The knots are lightly bleached and the lace is nicely plucked as they advertise.

My eighth observation: The Smell and the state.
The cap is obviously new with that fresh scent. The same as when you just enter in a new car. It smells good. I love it. It made me feel good. There is also a light nice perfume as it is certainly carefully washed after customisation, so no need to wash again. It is clean.

My ninth observation: Glueless ? Really?
YES ! I wear my wig without any glue, no gel, not even a spray. Nothing ! It’s is 100% glueless and SECURE. It takes me 30 seconds to get ready. I am not even exaggerating.

My tenth observation: The shipping.
They are trustworthy. Make sure you order from them on their website. They will ship and ship fast.
They offer free worldwide shipping too via DhL express.

Conclusion: A-List Lace Hair is 10/10+10 minus nothing❤️👏🏾😂.
A game changer! The way my Serena Unit makes people stop and stare ! It’s even a little embarrassing to be the center of attention everywhere I go now.
I will definitely order from them again.

Thank you A-List !

6 januari 2025
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for this amazing and detailed review, Carla! We’re so glad to hear that you love your Serena Unit and that it met all your expectations. Your feedback on the length, density, texture, and fit is incredibly valuable, and we appreciate you sharing your experience with others. We’re also thrilled that the wig’s quality, the lace, and even the glueless fit exceeded your expectations. It means the world to us that you feel confident and stunning in your new wig! We can’t wait to serve you again in the future.

Best regards,
The A-List Lace Hair Team

Betygsatt 4 av 5 stjärnor

Top notch experience

I really want to share how pleasant, welcoming, knowledgeable and understanding of the staff at A List Hair studio. They listened carefully to what I wanted and helped me choose a perfect style. The quality of service and attention to detail exceeded my expectations which made me feel confident and beautiful. I experienced professionalism of the staff throughout. What made it even more special (and to my surprise) was that I was presented with a beautiful bouquet of flowers (I had mentioned that I was preparing to celebrate an upcoming birthday in a few days time). This was such a kind gesture that truly brightened up my day! I highly recommend A List Hair to anyone looking for a personalised top-notch experience.

9 november 2024
Omdöme utan inbjudan
Logotyp för A-List Lace Hair

Svar från A-List Lace Hair

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at A-List Hair. It’s always our goal to provide personalized, top-notch service, and we’re so happy that our team was able to exceed your expectations. We're also glad that the little surprise of flowers brightened your day! We truly appreciate your recommendation and can’t wait to welcome you back for your next visit.

Best wishes, The A-List Hair Team

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