I personally like to thanks Ethan at South Melbourne store for his exceptional customer service. I recently brought a BMC bike from the store but the fitting wasn’t quite right, Ethan went the extra m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I personally like to thanks Ethan at South Melbourne store for his exceptional customer service. I recently brought a BMC bike from the store but the fitting wasn’t quite right, Ethan went the extra m... Se mer
Företaget har svarat
Jack was really helpful on which tire I should get and how to set them up and really cared about me getting the best out of the gear I had. Thanks Jack
Friendly service Parking is not great at location would be the only downside.
Företaget har svarat
click and collect is an offesive process. i get we are in a lockdown but the toxic service and spirit from the team is unhelpful. South Melbourne branch i had to attend twice and no-one answered the... Se mer
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
462 City Road, 3205, South Melbourne, VIC, Australien
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I personally like to thanks Ethan at South Melbourne store for his exceptional customer service. I recently brought a BMC bike from the store but the fitting wasn’t quite right, Ethan went the extra mile to get all the right parts that we ask for, nothing is too hard. Highly recommend this place for genuine staff, customer service and good value for money.

Svar från 99 Bikes - South Melbourne

Svar från 99 Bikes - South Melbourne

Svar från 99 Bikes - South Melbourne
Friendly service
Parking is not great at location would be the only downside.

Svar från 99 Bikes - South Melbourne

Svar från 99 Bikes - South Melbourne

Svar från 99 Bikes - South Melbourne
The staff (Nathan) are so helpful and knowledgeable

Svar från 99 Bikes - South Melbourne
Jack was really helpful on which tire I should get and how to set them up and really cared about me getting the best out of the gear I had. Thanks Jack
Carl at the South Melbourne store always provides exceptional customer service. He efficiently looked after my sale today whilst expertly managing a line of other customers, all with professionalism and genuine care. He’s a credit to your organisation.

Svar från 99 Bikes - South Melbourne
Ordered some shoes which were the wrong size. Went into the local store and they changed them over straight away. Great service.

Svar från 99 Bikes - South Melbourne

Svar från 99 Bikes - South Melbourne
Excellent service and products.
The staff are so welcoming and helpful. I got just what i needed!

Svar från 99 Bikes - South Melbourne
Kiet and the team are always excellent to deal with - reliable and helpful.

Svar från 99 Bikes - South Melbourne
Easy to order. Easy to pick up. Ended up buying more bits when I got there. Didn’t matter, at least the things I wanted were eating for me!

Svar från 99 Bikes - South Melbourne
I am visiting Melbourne Australia from New York City. I use a wheelchair and unfortunately, the sidewalks aren't that great for wheelchair and castor tires. My large tire was punctured and my small tire twisted between the street and tram track and spinning like a grocery cart. This happened on Flinder Street in the middle of the street. Definitely scary
If you know this feeling of immediate urgency. All the shops were closed so I emailed and waited for shops to be available. 99Bikes was proactive, accurate, and fixed my chair. They know bikes an honestly the best fast and detailed service I received from a bike store. I attend many swapping out tires, finding new parts, etc.
This allows me to have legs and continue my visit.
Alistair and the team are amazing and not just selling bikes but knowledgeable about the details and extremely nice while at it. A bonus is that they have great music taste while you are waiting and that just adds to the ambiance and business itself. Thank you, Alistair.... so very much!
It seems that old bike has been handed over to me. I was expecting new bike while purchasing it from 99 bikes.

Svar från 99 Bikes - South Melbourne
Fast delivery service with the correct products requested. I ended up purchasing additional items.

Svar från 99 Bikes - South Melbourne
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.