Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
Easy to find the product I wanted on the website. Quick and easy to check stock, order, and pay for the bike work stand I needed. Easy to select click n collect and the order was ready to pick up very... Se mer
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
Företagsinformation
Skrivet av företaget
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktuppgifter
Unit 5A, 157 Flemington Road, 2911, Mitchell, ACT, Australien
- (02) 6210 9729
4,7
Utmärkt
107 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick and great service
3 november 2021
Buying online with 99bikes is a great experience.
Buying online with 99bikes is a great experience. The friendly staff at Mitchell helped me swiftly to get the right product.
99Bikes is always my go-to shop for all my spares requirements.
2 november 2021
Ordered Garmin 530 online for click n…
Ordered Garmin 530 online for click n collect, made appt. to pickup, all stages of this purchase was seamless...cheers
1 november 2021
I have purchased 4 bikes this year from…
I have purchased 4 bikes this year from 99 bikes, they have always been helpful, friendly and efficient. I needed a repair and was able to get it sorted quickly. The gold membership was a bonus. Highly recommend this team.
30 oktober 2021
The process was quick
The process was quick. My products were ready to pick up in under 2 hours.
I
30 oktober 2021
Fast response and service to Click and…
Fast response and service to Click and Collect order during lockdown!
26 oktober 2021
Click and collect process was so easy
Click and collect process was so easy!
Will definitely be doing it again!
21 oktober 2021
Fast friendly and very helpful.
20 oktober 2021
Easy, Quick and helpful
Placed order online and was ready very fast and team were helpful with parts
18 oktober 2021
Click and collect was excellent
Click and collect was excellent, staff were quick to respond, and process was seamless. the item was exactly what I was after, and always, the quality was top notch.
17 oktober 2021
Good service
Still trying to get used to my bike especially with changing gears when riding uphill. 1st-time bike rider
14 oktober 2021
Have had to order a few bits and pieces…
Have had to order a few bits and pieces for smart trainer set up/bike maintenance during lockdown. Contactless pick up from 99 bikes has always been super fast and efficient.
9 oktober 2021
The staff are very helpful in this…
The staff are very helpful in this lockdown. Will be going there to get more MTB gear for me and my kids.
8 oktober 2021
I was able to pick up my bike helmet…
I was able to pick up my bike helmet about 2 days after ordering. Super quick contact free. Great product. Will use this service again!
7 oktober 2021
Very helpful
Very helpful, and ensured mine and staff safety during the purchase with their implementation of the COVID protocols.
4 oktober 2021
First time user
Needed some parts to get our grand daughter’s first bike up and running. Website easy to use and click and collect very efficient. One very excited granddaughter!! Thank you
2 oktober 2021
Click and collect was easy
Click and collect was easy, although when purchasing it says 1-2 hours until collect and the email says 1-2 days. Service was great and as always team are helpful and O’Leary to deal with
29 september 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.