Purchased a product which was wrong size, took it back and replaced it with correct product. Staff were helpful, receipt in system, transaction very smooth
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Zoe was all over it. Great job. She recommended a better bike with features I needed and so I upgraded. Great advice! I brought in another bike and guy in workshop did chain while we waited. Very help... Se mer
Företaget har svarat
This stand does more than enough for my use and works really well as it states on the box. For even the smallest job I now use this stand to make life easier. Great price and excellent delivery by 99... Se mer
I bought a Merida Speeder 20 to replace a Speeder 10 (a great bike) which had been stolen from me. Right from pickup the bike performed poorly. There was grinding from the chain and a clunking noise w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktuppgifter
148 High Street, 3101, Kew, VIC, Australien
- (03) 8582 5883
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Easy replacement, excellent service
Purchased a product which was wrong size, took it back and replaced it with correct product. Staff were helpful, receipt in system, transaction very smooth
Zoe was all over it
Zoe was all over it. Great job. She recommended a better bike with features I needed and so I upgraded. Great advice! I brought in another bike and guy in workshop did chain while we waited. Very helpful and courteous from staff.

Svar från 99 Bikes - Kew
Service & value
I ordered the goods at a good price they were ready to be picked up within half an hour.
I ordered the goods at a good price and they sent them that day. What else would I want?
Excellent team
Incorrect items supplied against order
Incorrect items supplied against order, which will need to be returned.

Svar från 99 Bikes - Kew

Svar från 99 Bikes - Kew
Excellent service don’t get the guy to serve you blokes look couldn’t find my order😂
Blokes look, make sure the girls find your online order 😂

Svar från 99 Bikes - Kew
Good range
Good range, good prices, click and collect is great. They had my stuff ready in a couple of hours from when I ordered it.

Svar från 99 Bikes - Kew
Bike lock range
had a great range of bike locks & I was able to buy one that perfectly suited my needs.

Svar från 99 Bikes - Kew
Got the bike at a great price and it’s…
Got the bike at a great price and it’s running perfectly.
The guys where great to deal with.

Svar från 99 Bikes - Kew
Don’t trust them with your money
They call themselves the most approachable bike shop but bad luck if they sell you a faulty product. Don’t trust them they will not replace or refund if the product is faulty they just say take it up with the supplier. Terrible service

Svar från 99 Bikes - Kew
Works great
This stand does more than enough for my use and works really well as it states on the box. For even the smallest job I now use this stand to make life easier. Great price and excellent delivery by 99 Bikes van direct to my house. Happy with product and service.
LED lights
I purchased a pair of LED lights online on sale. There was good communication from my local store at Kew and I am very happy with the purchase.

Svar från 99 Bikes - Kew
very accommodating
They didn't have the cassette I wanted but accommodatd me as best they could by offering me the next model up at a significant discount. You can't beat that for service. Very impressive.

Svar från 99 Bikes - Kew
Web check, Light Set - Happy with that!
Checked the website for bike light options, dropped into the store while I was out shopping, asked the staff a few q's which confirmed a few details and I bought a new light set. Got to ne happy with that!
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