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Fantastic experience as always with Rosario Costello !

I had an appointment with the dental hygienist Rosario Costello today and wanted to share how positive my experience was. I went in feeling very anxious, but she immediately noticed that I was upset and took the time to reassure me. She made me feel so comfortable and at ease throughout the whole appointment.

The treatment probably should have been quite painful, but she was so gentle and careful that she made it really comfortable to deal with. I barely felt any pain at all. She was incredibly kind-hearted, patient, and professional, and she also gave me some really helpful advice about caring for my teeth.

I’m very grateful for how understanding and compassionate she was. She turned what I expected to be a very stressful and painful appointment into a really positive experience.

Rosario was extremely friendly and very pleasant to deal with

Quick friendly service.

I was in with Rosario Costello for cleaning. brilliant

Rosario is super! Highly recommend 💖

Very disappointing experience with Truly Dental and a lack of transparency around pricing.

I booked an appointment that was advertised as a “free consultation”, with the understanding that the booking fee would be refunded if you attended.

However, after less than a minute with the dentist, I was told I needed a CBCT scan. It was not clearly explained beforehand that the scan would cost €150 if I did not proceed with treatment, or €50 if I did. I only became aware of this pricing structure afterwards, which felt misleading given that the appointment had been advertised as a free consultation.

Clear explanation of costs before any procedure is essential, especially in healthcare. Under the Consumer Protection Act 2007, businesses are required to make charges clear to consumers before a service is provided. Unfortunately that transparency was lacking in this case.

When I later asked for a copy of the scan, I was told I would need to pay €100 to receive it. As this scan forms part of my personal medical data, patients have the right to access their health records under the General Data Protection Regulation.

Overall the experience felt poorly explained and misleading from a pricing perspective. Patients should be clearly informed of costs and conditions before any scans or procedures are carried out.

I would be happy to update this review if the clinic can clarify the charges and provide a copy of the scan taken during my consultation.

Excellent care, both from the reception staff (Jackie) and Dr Alejandra. Very attentive. Thank you!

Staff such as Rosario were very kind and their service provided was top quality

I had a great teeth cleaning experience came out perfect Rosario Costello

Rosario is such a fantastic hygiene nurse and made me feel so comfortable when having my teeth cleaned, I left feeling fantastic and my teeth felt and looked amazing . Such a lovely lady , gentle and very patient . 10/10

Teeth were cleaned. Rosario Dawson did an amazing job as usual. Extremely professionally and very friendly as well

I deal with Fergal and l find he is professional and efficient. I trust his work. The girls in reception are pleasant. My overall experience was excellent

I had sergii who was my dentist today he fixed a broken back tooth for me im always a bit nervous at the dentist but today sergii was very gentle and did a great job on my tooth i would highly recommend him thank you marie cronin

Always a great experience here at 3 Dental. I absolutely recommend Rosario as hygienist. She's so lovely and always gives advice on how to maintain your teeth as healthy as possible. I'm usually nervous before dentist apps but with her I don't panic. Thank you! 😊

Very helpful
5 star quality service

Great service as always with Rosario and Dr Bobby. If you happen to be a nervous patient, they'll put you at ease. Highly recommend.

Great service from Ms Rosario!
Explained everything clearly and I felt very comfortable.