Product did exactly as it said on the tin!! Good sturdy construction, decent instructional video, another job off the list, that can be done myself thanks to their product, " tyre changer" .
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything purchased was great . But the website lost alot of detail when it changed from xlmoto to 24mx , searchs on website lost alot of detail the old website was 100 % better
Quality of the decal set was quite poor, they started to lift off the next day. Plastics were cleaned thoroughly acetone and decals applied with a heat gun to conform to the shape properly but they ar... Se mer
No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to 24MX
Skrivet av företaget
- Fast deliveries
- Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
- Free shipping over €150*
- Orders over €150 are qualified for free shipping. (This does not include bulky products)
- 60-day return policy
- You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.
Kontaktuppgifter
Irland
- info@24mx.ie
- 24mx.ie
4,2
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I can't give you five stars, otherwise you'd be proud, 😉
I can't give you five stars, otherwise you'd be proud.
12 februari 2025
Svar från 24MX Ireland
Hi Renars,
Thank you for the amazing feedback!
Despite not having managed to receive a 5 star review from you this time, we are happy to see that our passion for motorbikes has made you a happy and loyal customer of 24MX.
We still will strive to improve our services and who knows? Maybe next time we will manage to receive that last extra star to make it a solid 5 star review.
See you on the road and always safe riding!
If there is anything we can do for you, simply let us know!
Have a great day!
24MX
Svar från 24MX Ireland
Thank you for your review! We’re delighted to hear you found our service fast and reliable. We appreciate your support and look forward to serving you again soon.
Svar från 24MX Ireland
Thank you for your review! We’re thrilled to hear everything went well and that you’re happy with your experience. We really appreciate your support and hope to serve you again soon.
Dodgey cancellation and returns process
I ordered something from them and then realised i had to wait for it to be delivered, i immediately cancelled my order. They dont make it easy to cancel. They sent me an email saying it was too late to cancel and sent me a link to their returns page. I have no doubt that process wont be easy either. So be careful what you purchase on this website.
22 februari 2025
Omdöme utan inbjudan
Svar från 24MX Ireland
Hello,
We apologise for not being able to stop the cancellation of your order before it was shipped from our warehouse.
To facilitate the quickest delivery, our warehouse operates continuously, seven days a week, handling the packing and shipping of orders. If you reach out to us outside of business hours, like in the evenings or on weekends, your order may still be processed before we can respond to your message.
We recognise that this might lead to some inconvenience, so we suggest always verifying your order before finalising it.
Fortunately, cancelling your purchase with us is straightforward. You can return the order through our return portal once it arrives, or you can simply refuse the parcel when it is delivered. We will initiate the refund as soon as we receive the return.
Since we prioritise customer satisfaction and aim to deliver the best service, returning the order in this situation will not involve any charges.
Kind regards.
24MX
I orderd on the 29th of December I was…
I orderd on the 29th of December I was told my package would be here between the 10th and 14th of January and then I was told it will be here on the 8th so I stayed home the whole day waiting and no delivery it is now the 16th of January still no package I emailed 3 times and they are no help the tracking does not work it says being delivered right now and then when I check the actuall website it says still in Germany after 18 days of waiting I emailed 3 times and they weren’t giving me a date that I would receive my package
16 januari 2025
Omdöme utan inbjudan
Svar från 24MX Ireland
Hello,
We understand your frustration with the delay in your package delivery. We sincerely apologise for the inconvenience and the lack of communication you experienced. We are committed to providing a smooth and reliable delivery experience for all our customers, and we are working to improve our communication and tracking processes.
Kind regards,
24MX
Item was missing on the box
Item was missing on the box. Side of the box was opened, maybe due to transit. But it should be packed well. Can't be bothered shopping there again!
10 december 2024
Svar från 24MX Ireland
Hello,
We understand your frustration with the missing item and the condition of the box. We strive to ensure that all orders are packaged securely and arrive in perfect condition. We'll take your feedback into consideration to improve our packaging process.
We're happy that you have contacted us and that we could replace the missing item.
Kind regards,
24MX
All items ordered 7 days ago were "in…
All items ordered 7 days ago were "in stock" according to website. When I look at the tracking now, it hasn't even been sent out yet because "Awaiting product from supplier". This is false advertising. Contacted support and they got back to me same day to say they will ship out all items that are in stock now and the 1 remaining one that is not in stock when they get receive it from their supplier.
10 januari 2025
Omdöme utan inbjudan
Svar från 24MX Ireland
Hello,
We understand your frustration with the delay in your order. We appreciate you reaching out to our support team, and we're glad they were able to provide you with an update on the status of your order.
On the page of each article, under the price, you will find the preparation time (before sending) of the article. On the payment page, you will find the estimated delivery dates for the entire order. Some products that we sell are sold from our suppliers stock and will be shown as in stock with a preparation time longer than 24 hours.
Kind regards,
24MX
Svar från 24MX Ireland
Thank you for your review! We’re really happy to hear everything was spot on and that you’re satisfied with your experience. We appreciate your support!
Great product - MTB Helmet
Great product, efficient service, can't fault 24mx. Look forward to purchasing from you again.
12 december 2024
Svar från 24MX Ireland
We're happy to hear that you had a great experience with our product and service! We appreciate your positive feedback and look forward to serving you again.
Svar från 24MX Ireland
We're happy to hear that you are satisfied with the great quality of our product. Thank you for your positive feedback!
Everything was fine
Everything was fine, I am satisfied with the purchase, everything came in integrity.
6 december 2024
Svar från 24MX Ireland
We're happy to hear that you're satisfied with your purchase and that everything arrived in good condition. Thank you for your positive feedback!
Boots arrived, all good
Boots arrived well packaged. Great price for a great product. No issues.
4 december 2024
Svar från 24MX Ireland
We are happy to hear that the boots arrived well-packaged and that you are pleased with the product and price. Thank you for your positive feedback!
Jersey was slim fit and there was no…
Jersey was slim fit and there was no mention of slim fit on the website
4 december 2024
Svar från 24MX Ireland
Hello John,
We understand your frustration. We strive to provide accurate product descriptions. In this case "Athletic fit" means a slim fit. We appreciate your feedback and will review our website to ensure clarity.
Kind regards,
24MX
Everything is as advertised and good…
Everything is as advertised and good customer service behind it if there is an issue..
30 november 2024
Svar från 24MX Ireland
We're happy to hear that everything met your expectations! It's great to know our customer service was helpful if you experienced an issue. Thanks for the feedback.
Svar från 24MX Ireland
We're happy to hear that you had a great experience with our responsiveness and fast shipping. Thank you for your positive feedback!
Svar från 24MX Ireland
We're happy to hear that you found the helmet, goggles, and grips in very good condition. Thank you for your positive feedback!
Svar från 24MX Ireland
We're so happy you're pleased with your purchase. Thank you for sharing your positive experience with us!
Svar från 24MX Ireland
We're happy to hear that you had a great experience with our product and fast delivery service. Thank you for your positive feedback!
Great website...I use it time and time…
Great website...I use it time and time again..excellent service and fast delivery
27 oktober 2024
Svar från 24MX Ireland
We're happy to hear that you find our website great and our service excellent. We appreciate you taking the time to leave us feedback.
great service all great
24 oktober 2024
Svar från 24MX Ireland
We're glad you enjoyed your experience with us! We appreciate your great feedback and are happy to hear that you were satisfied.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.