22bymali Omdömen 

Retour wird einfach nicht bearbeitet. Sie ignorieren einfach alle Anfragen.

I feel like I’ve been scammed and having read some other recent reviews I’m possibly correct.
To be clear I used them 3 months ago, it took : weeks for the shoes to arrive so I ordered another pair - BIG MISTAKE.
I received no tracking number and after a few weeks and many emails they stated I needed to spend €250 to qualify for shipping to Asia.
I received regular contact until I made the order and they’ve gone quiet again.
Where to go? This feels like online theft it’s a disgrace.
What is such a shame is that the shoes I do have are excellent.
I hope everyone on here gets things resolved satisfactorily.
GREAT PRODUCT, AWFUL CUSTOMER SERVICE.

This is one of the worse online companies I've ever used, in fact I'll rephrase that, they ARE THE WORSE online companies I've ever used. I've had Sooooo many issues dealing with them from start to finish, I don't know where to start. Basically their communication is absolutely shit and when they do finally get back to you they give you some bull shit story why they haven't responded or why your order wasn't shipped. After numerous amounts of emails and WhatsApp messages, after around 6 weeks I told them to just cancel my order and give me a refund, then that took around 2 weeks to get sorted. They told me that the money will be in my account in the next few day's which again was a load of bull shit. I had to threaten them that I was taking legal action and reporting them to trading standards if my issue wasn't resolved ASAP to get my money back. Giving them a 1 star rating is to much. KEEP WELL AWAY, YOU'VE BEEN WARNED!!!!!!!!

Nach 1-2 Monaten hat sich die Naht an den Fersen gelöst. Daraufhin habe ich dem Support geschrieben. Nach Rücksprache wurden die Schuhe dann per Retour verschickt. Seit über 1 Monat warte ich auf meine neuen. Der Support ist leider sehr schlecht. Ich hoffe, da passiert noch was.

Extremely poor communication - basically non existent! Placed an order initially for 2 sizes to try fit, sent one back for a refund - heard absolutely nothing even though the parcel was tracked and signed for - had to chase and chase and chase for a response which I finally received several weeks later. In the meantime I am still waiting on another order placed nearly 3 weeks ago and have had no updates - again have chased and chased and chased. No response via email, one response via WhatsApp and Instagram messaging - all stating they have been inundated with orders and have issues with logistics partners. Left a comment on one of their social media adds which was taken down by them. Wouldn’t trust them!!

Bestellungen können nicht zurückgeschickt werden, 22bymali reagiert nicht auf E-Mails. Es gibt zwar ein Retouren-Formular, das Ausfüllen und Absenden bleibt jedoch unbeantwortet.

Eerlijk!! Prachtige, stevige mooie schoenen. Heel tevreden, doet wat hij belooft. Ik had zelf een maatje groter besteld en dat was goed! Bedankt, de volgende koop ook bij jou.

Al jaren koop ik hier mijn schoenen. De kwaliteit is de beste en de prijzen zijn ook erg goed. Daarnaast is het personeel altijd vriendelijk en behulpzaam. Ik kom hier met veel plezier terug!

DO NOT USE. No email confirmation when payment has been made. Incorrect tracking reference number given. Trainers have not arrived in a week - surprise surprise!

Three weeks after the order date, I finally received the shoes in excellent condition.