Terrible customer service
I was recommended the shampoo from this company and I’m sure it’s great. However, when it arrived the cap was broken and some of the product had leaked and therefore unusable. I emailed their customer service and they told me to contact Royal Mail. I understood their answer however as I was now missing some of the product, I wished for a bit more and they were very unhelpful. I emailed back asking if there was anything they could do and it’s been almost two weeks with no response. Again, I’m sure the product is good but if you have a problem, good luck getting any help.








