1Rebel - Euston Omdömen 7

TrustScore 4 av 5

3,9

Lancing Street, NW1 1AD London, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Love the gym! Great experience with the reshape and reformer classes. I was visiting London for a few days and this was the perfect way for me to stay fit. I would definitely go back next time I’m the... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Terrible experience all round I used to like the classes but front office is staff has always been really unhelpful through their branches and they have an extremely strict policie... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

What started as a couple of classes with friends in central with friends because we all go to different gyms / live in different locations has now, 26 classes later made me cancel my gym members... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really great venue, facilities and location. Very modern and amazing reformer classes! I attended Olivia and Megan’s classes as a beginner and loved them. Challenging but worth it and easy to follow !... Se mer

Företaget har svarat


Företagsinformation

  1. Gym
  2. Gympass

Skrivet av företaget

1Rebel is the ultimate group fitness destination. Our collection of carefully curated classes across 13 studios are designed to get you fit, strong, and feeling good. This is fitness as it should be - fun and completely judgement-free. The best workouts. The best trainers. The best facilities. The best recovery. The best in class in every class. Choose from Reshape, where the treadmill and weights come together for a full body workout like no other. Reformer, pilates but not as you know it, with big beats and big moves. Ride, the ultimate spinning party on the bike. Rumble, a boxing and strength combination, and Reset, one of London's leading sauna and cold plunge studios. The perfect compliment to our workout to level up your recovery.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 61 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love the gym

Love the gym! Great experience with the reshape and reformer classes. I was visiting London for a few days and this was the perfect way for me to stay fit. I would definitely go back next time I’m there.

7 mars 2026
Logotyp för 1Rebel - Euston

Svar från 1Rebel - Euston

Thank you for coming to visit us on your travels, we can't wait to welcome you back when you're next in London.

Betygsatt 5 av 5 stjärnor

I love 1Rebel!

I love 1Rebel, it's my favourite boutique gym in London. Reshape is my favourite concept, classes are vibrant and full of energy.

11 december 2025
Logotyp för 1Rebel - Euston

Svar från 1Rebel - Euston

Thank you for leaving us a great review - we look forward to welcoming you back for an epic Reshape session again soon.

Betygsatt 1 av 5 stjärnor

Terrible experience all round

Terrible experience all round

I used to like the classes but front office is staff has always been really unhelpful through their branches and they have an extremely strict policies and no regard whatsoever for customer service.

Life sometimes happens but apparently not for 1Rebel. I sustained a serious hiking incident over Christmas and couldn't walk for a while let alone go to the gym so I missed out on lots of pre-purchased passes as all naturally expire.

I had passes at Psycle who kindly were able to offer an extension but 1Rebel has intense policies and requests doctors proof - which I would understand for a membership but not for a few weeks postponment of some gym passes you've already paid for. At the very least it's just keeping a customer happy who you would hope would be purchasing passes again in the future.

Classes are ok but nothing special and really depends on the instructor. I've done a wide variety of Reformer classes particularly at their Euston brnach and some of the earlier ones have been good (that instructor is no longer on their list for some reason) but the others are very basic or focus on just one group of muscles or too much on the props. For the fee I'd expect something better and I've done classes for even £20 at private studios which have been much better.

Similar issues at the Chelea branch where I wasn't let use some passes for a guest (as I didn't have time to do all 4 classes by myself). They said that particualr pass was for my sole use only although other passes are not normally - so you have to be aware of very strict T&Cs between branches.

Similar experience with others where at the Holborn branch I arrived 5 minutes earlier for a class (which I have done before at other gyms) but they told me I couldn't get in as I needed to due their famous inductions. Their inductions are extremely basic by the way for 20 seconds and if you've been to any gym before I can assure you, you can handle it.

It is a shame as I have been using them for a number of years but a gym experience needs to be relaxing and fun whereas 1Rebel policies and rudeness of front office staff has really made it a hugely negative experience. Lots of my friends have had similar experiences (not be able to attend a class due to illness - and you actually get charged if you don't go). They state it's because they don't want empty spaces but I don't understand why policies need to be so strict when the class has already been paid for.

I know they are trying to be cool or whatever (not sure why being so strict helps them) but I would highly recommend staying back from this gym. There are better and cheaper gyms on the market!

27 januari 2026
Omdöme utan inbjudan
Logotyp för 1Rebel - Euston

Svar från 1Rebel - Euston

Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear about your experience and that it’s left you feeling this frustrated.

First and foremost, we’re really sorry to hear about your hiking injury and hope you’re now on the mend. We completely understand how disappointing it must have been to miss out on sessions you’d already paid for, especially in circumstances that were out of your control. While we do have set policies around pass expiry, extensions and medical exceptions, it’s clear from your feedback that this didn’t feel supportive or proportionate in your situation, and that’s something we take seriously.

We’re also disappointed to hear your experiences with our front-of-house teams felt unhelpful or inflexible. That’s not the standard we aim for, and we’ll be sharing this feedback with the relevant club managers to ensure it’s addressed. Our induction and late-entry policies are in place for safety and to minimise disruption, but we recognise that how these policies are communicated is just as important as the policies themselves.

On the class experience itself, we appreciate your honest view. Our training teams work hard to maintain consistency across instructors and concepts, but we know that preferences vary and that not every session will land the same way for everyone. Your comments around Reformer programming and instructor changes have been noted and will be passed on internally.

We’re genuinely sorry that this has overshadowed what was once a positive relationship with 1Rebel. While we stand by having clear policies to ensure fairness and safety for all customers, your feedback highlights where our approach can feel too rigid, and that’s something we continue to review.

If you’d be open to it, we’d really appreciate the chance to look into your account in more detail and see if there’s anything we can do to help bring some closure to this and extend the your package for future use. You can reach us directly via your local club and we'd be happy to support.

Betygsatt 5 av 5 stjärnor

Great teachers

Great teachers, great studio and facilities

4 december 2025
Logotyp för 1Rebel - Euston

Svar från 1Rebel - Euston

Thank you for taking the time to leave us a review - we hope you see you in club again soon.

Betygsatt 5 av 5 stjärnor

Great gyms, great trainers & staff and good value for money IMO.

What started as a couple of classes with friends in central with friends because we all go to different gyms / live in different locations has now, 26 classes later made me cancel my gym membership and plan on a membership at 1R.

The venues are all great, having been to about 5, but the Euston club is my ‘local’. All the staff and trainers everywhere I’ve been extremely friendly and challenging in all the right was (the trainers). Big shout out to trainers Joey, Tarryn and Ben & to Matt in reception.

Having done Rumble, Reshape and Ride classes - each of these has burned more calories per class than any of my comparable gym sessions. Having tried Barry’s before too, the equipment is better and there isn’t a constant red light glow that inevitably ends up giving me a migraine.

As mentioned, once I’m out of contract with my current gym I’ll be setting up a membership to up my classes - but also a big shout out to them for offering the for-peak Blue Light discounts - very much appreciated :)

20 oktober 2025
Omdöme utan inbjudan
Logotyp för 1Rebel - Euston

Svar från 1Rebel - Euston

Thank you for the great review, we're so glad to hear you're enjoying our new Euston club. We hope to see you in-club soon.

Betygsatt 5 av 5 stjärnor

Really great venue, location and classes

Really great venue, facilities and location. Very modern and amazing reformer classes! I attended Olivia and Megan’s classes as a beginner and loved them. Challenging but worth it and easy to follow !

1 september 2025
Logotyp för 1Rebel - Euston

Svar från 1Rebel - Euston

Thanks for the great review - we hope to see you in the studio again soon.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer