1pbroadband Omdömen 

345
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

It is ok in lounge where the router is but in the next room i sometiimes need to use my extended ethernet cable for better speed.

Betygsatt 4 av 5 stjärnor

So far so good after 1 month. Good communications/notifications. Switch went smoothly. Fast fibre works well (same high speeds as my old BT). Router tracking & delivery ok - despite package being lett... Se mer

Betygsatt 1 av 5 stjärnor

Moving house tried chat said be back in minute, never came back. Next session you cannot take internet with you to new house you have to cancel and open new account ring number, tried 30 times no ans... Se mer

Betygsatt 4 av 5 stjärnor

Switching over from BT was a breeze as router arrived 3 days before and occured at midnight. Since the switch 17 days ago the service is as good as the previous provider but slightly improved wi-fi si... Se mer

Företagsinformation

  1. Internetoperatör

Skrivet av företaget

Our aim is to provide the UK's best value fibre broadband service with cheap calls, NO PRICE HIKES and great customer service - so you'll never need to switch again!


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

345 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(345)

20 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best package going.

It's been a while since I moved from Talk Talk and it was the best move ever. My service from 1pbroadband has ben consitently excellent, without interruption and at a great price. Long may it continue.

28 november 2022
Betygsatt 5 av 5 stjärnor

A Better Broadband Service For You.

I have been with 1p Broadband for over a year and cannot fault them. Reliable connection, router would be better mps if BT would supply fibre to the house in our area. Cost is a fair price, I used to be with fibre optic cable, but the connection was too often failing, and I was paying £63 a month for 100mps, now I have a 38mps service that's reliable, for streaming, gaming, browsing the internet, and 40% cheaper.

27 november 2022
Betygsatt 4 av 5 stjärnor

Very good but at half the promised speed

1p Broadband was cheaper than my previous supplier and also promised a faster Fibre service, so the best of both worlds. The predicted download speed speed was up to 40Mb/s -but at my location, -rather distant from the BT cabinet, I only get 20Mb/s. This is a BT limitation so not 1p Broadbands fault.
The supplied Technicolor Router works well and gives good Wi-Fi coverage around the house

27 november 2022
Betygsatt 5 av 5 stjärnor

Great price for fast broadband

Been with 1p for almost a year now. Is it fast? Not really but, it’s fast enough to stream and browse the internet and download the occasional game. I love the service and highly recommend it for anyone who just needs basic broadband. They have super fast services too, but I really don’t need it. Competitively priced.

27 november 2022
Betygsatt 2 av 5 stjärnor

I have complained about the loss of signal on numerous occasions

I have complained about the loss of signal on numerous occasions.
I even asked for a discount after having nothing for a period of either 16 or 17 days, I received nothing, but they always take there monies every month.
I have now after my latest complaint spoke to someone whom knows what he is doing unlike all the others who decided it was a line fault, he decided to send me a new router and it now appears to be working perfectly.

1 juni 2022
Betygsatt 3 av 5 stjärnor

Broadband is OK

Broadband is OK, not as good as I hoped but OK. Customer service and communications from them is poor, as it seems from so many companies now a days. Once they have your money they take the phone of the hook.

27 november 2022
Betygsatt 5 av 5 stjärnor

All works well

All works well. Transferred from excruciatingly expensive virgin contract. Although the Virgin was a blistering 100 MPs, there doesn't seem to any marked deterioration with Penny - Zoom and Netflix still work fine. Knowing that at least we can keep this contract for beyond 18 months without hassle of either a huge increase or having to negotiate a lower rate is great too. We've only had it running for 10 days or so but so far, so good.

14 november 2022
Betygsatt 4 av 5 stjärnor

So far so good after 1 month

So far so good after 1 month. Good communications/notifications. Switch went smoothly. Fast fibre works well (same high speeds as my old BT). Router tracking & delivery ok - despite package being letterbox friendly, the courier wanted to handover in person so I had to fix an delivery slot. I don’t think I can set up a monthly DD either. 9/10 so far.

25 november 2022
Betygsatt 3 av 5 stjärnor

Generally I liked what I bought…

Generally I liked what I bought although the "go live" information was not as I was told so there was some confusion which should have been avoided. However the lady (yes a real one) on their help line provided excellent service. So far my systems seems a little slow and sometimes patchy so I need to consult to see if some fine tuning is necessary. But the bid plus is that I can talk to a human being

19 oktober 2022
Betygsatt 5 av 5 stjärnor

Very happy with 1pBroadband.

The change to 1pBroadband went very well, although there was some confusion about keeping my original landline number. This was resolved very swiftly and everyone at 1pBroadband was very pleasant and helpful. I am very pleased that I switched to them, and am saving £10 per month.

7 oktober 2022

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