Banner for 14 Day Manicure

14 Day Manicure Omdömen 

188
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered a base coat from 14 day mani but it unfortunately came broken. When I emailed customer service they got back to me straight away and were very quick and kind to send me a replacement one. I’... Se mer

Betygsatt 1 av 5 stjärnor

Received gel remover a week ago and the product was a sticky blob which was unusable. I think it could have been the extreme heat caused it in transportation. Emailed company twice and no one has repl... Se mer

Betygsatt 5 av 5 stjärnor

Ordered builder gel bundle 10 pack. Amazing product, very good bundle deal, lovely colours. Builder gel lasts long, only would dry it 2-3 times more than advertised. Once properly applied and dried... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought the Nail Gloss package and I love the packaging and the sophisticated looking bottles. I’m delighted with my purchase I picked the lilac colour and it’s so summery. Can’t wait to try the othe... Se mer

Företagsinformation

  1. Leverantör av skönhetsprodukter
  2. Skönhetssalong
  3. Tillverkning av kosmetiska produkter

Skrivet av företaget

14 Day Mani was created by Suzanne to offer an easy, accessible way to get salon-quality nails at home - with less damage, more flexibility and no compromise on results. What began at a kitchen table has grown into an award-winning brand, recognised for performance and innovation - including Best Long Wear Polish by Social & Personal and a finalist spot at the Style Awards. Trusted by thousands across the UK, Ireland, Europe, and the U.S., we specialise in HEMA-free gel polish, builder gel, and nail recovery formulas designed for real life. Whether you're trying gels for the first time or taking a break between salon visits, our kits give you the freedom to feel polished on your own terms - no appointments needed.

Fast shipping promise

1-2 day fast, reliable shipping to your door

We offer 1-2 day shipping to Ireland and the United Kingdom. We also offer free shipping when you spend €80/£70+ with us.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

188 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(188)

45 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Can’t recommend enough

I purchased the gentle gels base coat, top coat and one shade of red yesterday and received my order this morning. Not only was the delivery time so quick (not even 24 hours) but also, not to be dramatic, but the nail gel has changed my life.

As a child I had severe anxiety and would bite my nails which unfortunately never recovered and would grow out properly and I’ve had short nails. I used to get my nails professionally done but found it was expensive and would damage my nails, so I purchased the gel kit from 14 day manicure and loved doing my nails at home!

I visited my sister and she did my nails using a kit from a different brand. At first this was no problem but the next day it turns out I’d had a reaction to it and unfortunately this permanently damaged my nails and I could never use gel again, even if I had them professionally done. This was devastating for me and all I could think was for my biggest life events I wouldn’t be able to have my nails properly done (nail varnish chipped too easily and my nails are quite short).

I attempted to get my nails done for my sister’s wedding, as I thought if I went to a professional I might not have a reaction. I was wrong and ended up having another allergic reaction and having painful and inflamed nails/ hands for the wedding. (Not to go into too much detail but it was an extreme reaction and they looked horrific).

Yesterday I bought the gentle gels range, just one colour as I was afraid of buying loads and still having an allergic reaction. Initially, I was very nervous to try it as the reaction that I do get is so painful. I am so so happy with the results and it really has changed everything for me. I loved having my nails done, and it really improved my confidence. I know it sounds silly but I was devastated when I’d formed that reaction which was then permanent. (Just to clarify the allergy was not a result of using 14 day manicure it was from using a gel from another brand and the ingredients it contained as it permanently damaged my nails, this also happened to many other people, I couldn’t use any gel including the 14 day manicure or professional).

I’m beyond excited to start buying more colours. I’m graduating university soon and I’m delighted I can now have my nails done for it and all future events that I can have in my life. I wasn’t even aware that HEMA was the reason for the allergy until I saw it on the page and researched it.

I know it may seem small but the products really do make a difference and an impact on people’s lives, and I can’t thank them enough for this. I already had the 14 day manicure kit before forming the allergy. They have put in the research and it really is paying off and helping so many people feel good and look good.

I know it sounds dramatic but it really did change my life. I can’t wait to try all the other colours!

13 september 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Carrie

We are delighted you feel this way and hope you continue with us on our journey as we love making people happy. This was our main aim when putting together our starter kit and we’re glad you love it.
Thanks
Suzanne x

Betygsatt 5 av 5 stjärnor

Exceptional customer service

There's excellent customer service, then there's 14 Day Manicure. I had an issue with one of the products and I got a direct call from the owner to resolve the issue, a brand new kit and a full refund. No stone was unturned. The owner talked me through the options to get the best possible experience from 14 Day Manicure and I'm looking forward to making the most of it going forward. The passion and dedication behind this business is abundantly clear.

8 augusti 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi carmen
Thank you for your lovely review and glad we were delighted to have been able to looked after you. Many thanks
Suzanne x

Betygsatt 5 av 5 stjärnor

Ordered yesterday and received my…

Ordered yesterday and received my polishes this morning. Absolutely delighted as I planned on doing my nail today. Thank you 14 day manicure.

3 augusti 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Lisa
That’s great we use Dpd and they are normally next day delivery so we’re delighted to hear they are delivering a good service.
Many thanks
Suzanne x

Betygsatt 4 av 5 stjärnor

Love this company

Love this company. Bought the starter kit from them and many colours since. Most of the colours I have bought have been amazing and will definitely use this company again and again.
Word of warning though. It seems this company don't allow low ratings on items to be published
I tried to publish a 1 star on the colour 'Hey Hun' as it is advertised as opaque when in fact it is entirely see-through. My review was never published. I have tried twice now and clicked the link in my emails to verify the review. Both times, the review was never published.
Customer services were quick to give me my money back but I would've thought they'd change the wording of the product to say it is transparent instead of keeping it as opaque description as others will now also be disappointed with it as the reviews are not visible.
After a bit of digging on the site it looks like items either have a 5 star review, or no review at all. Seems fishy to me. Looks like they may be vetting which reviews get published.
Either way, it won't make me not purchase from them again, I think it'll just make me only trust the items with reviews.
And they really do last at least 14 days. I love the finish 14 day Mani products give. My absolute favourite of all the gels I have ever tried. And I have tried a lot!

3 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wouldn't recommend

Wouldn't recommend 14 day manicure. The kit is very overpriced for what you get. The lamp is cheap with the smallest cord possible,near impossible to use it without an extension lead. €10 per polish is also expensive especially when the majority of colours don't resemble the photos and descriptions. I've left both good and bad reviews on their website for polishes but only the good ones were published. I've bought gel polishes from Amazon, 4 for €6 and just as good quality and they all resemble photos.

23 juni 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Alison,
Firstly thanks for your feedback.
After our phone call I have explained that because the lamp isn't heavy doesn't make it a cheap lamp. Lots of customers love to be able to bring this lamp on the go with them and it comes apart easily and is only 1kg in weight so easy to pack and bring on holidays. You got the kit last year which was our shorter cable 130 cm we now only sell our lamps with a 190cm cable also available if you would like to purchase just let me know.
You got your gel polish for 4 euro each in the kit and the other polishes you paid 9 each which is an extremely reasonable price our our opinion.
Your 4 reviews came in late last night Sunday the girls will respond and they will be available for you to see once we respond. We have checked colours and feel they are a clear representation. On our price for the kit. You get a Lamp, Remover, Accessories, Base & Top Coat, 4 colours and lovely packaging all for 89 euro. We run free training and are always available to help when choosing colours. We have videos of the nail colours on instagram and images for all available on our website which should help when choosing be sure to check all. I will send you on a separate email showing you the colours matching as we have put a lot of work into this area to get it right.
I'm available anytime for help on colours on 0833842260.
regards
suzanne

Betygsatt 4 av 5 stjärnor

Customer service is basically…

Customer service is basically non-existence. Prices on their website and their tiktok shop vary a lot and no explanation whatsoever when I emailed. When I called, I was asked where I got their number from when it was literally on their website. I was asked to email them and asked them to take down their number which is so unprofessional. Ordered from both their website and tiktok shop as tiktok shop was so much cheaper but my order on tiktok shop was cancelled. Again, no emails whatsoever. This has been a horrible experience.

Update: They apologised and seemed sincere to want to resolve this so I've updated my review.

14 juni 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Zee, Unfortunately we don't have any email from you i've had the girls check but we haven't been able to find one. Can you make sure your sending it to customercare@14daymani.com and we will respond to you straight away.
Re Tik Tok we are not available as a shop just yet as we are working on setting this up and will hopefully have it ready to go in the next few months. Sorry for any inconvenience this may have caused you. Our prices pull through from our website so would match as they are not altered and all the same prices. I can see your order 44545 on our Website is in transit to you. DPD will be in contact shortly about your delivery.
Would you like me to call you to explain more and see how I can help you?
thanks and apologies,
suzanne (owner 14 day mani)

Betygsatt 1 av 5 stjärnor

Not recommending

I was so happy when I came across these products as I'm allergic to classic gel. I ordered kit with 2 colours. When order arrived I could smell straight away there was a leak and I was right, remover leaked but thankfully in the pouch so everything was nice and clean. Contacted the company by email and they sent new one. In the meantime I did my nails and unfortunatley I got allergic reaction, not as severe as with classic gel but still got it so I had to remove it. Removal was a nightmare. Company only provide remover/acetone and nothing else. I was not aware of that when I made my order, if I had knew I would add these special pads to remove the gel polish or the wipes. I managed to find some make up pads to put acetone on and tin foil. It was a disaster. I even kept it for 10 minutes and gel polish didn't want to come off. My nails are not in best condition at the moment and Im due to go on holidays very soon. Can't recommend this company and their products and their customer service is also not great.

1 maj 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Joanna, sorry to hear that you have had a previous reaction from another brand. We would not recommend gel for you if this has been the case as it’s hard for us to know what caused this for you before and may not have fully healed for you when trying again. We would be happy to take back the kit and offer you a full refund. As discussed earlier I will call you at 6.15 this evening when your finished work to see if there is anything we can do.
Just a note on acetone it needs to be buffed beforehand and pads are not essential just a bowl to place your hands in will suffice. We have tutorials on our website and a nail tech if you wish to arrange a call
Take care Suzanne x

Betygsatt 5 av 5 stjärnor

A great product

A great product. Works really well and there are a great selection of colours! Fast delivery too. I bought the kit for my daughter, but I use it as much as she does.

1 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Never had a problem before with this…

Suzanne got on to me from 14 day manicure. Sorted everything out. Amazing service. Thank you so much.

25 april 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Nicola,
Sorry this is first email from you we don't have anything in our customercare@14daymani.com email. The details on how to use flexi tips is right below the link you used when purchasing. Here it is for easy steps and tutorials. https://14daymanicure.com/products/flexi-gel-tips-starter-kit?variant=39504575332481 Let me know if this helps as we would not recommend using the tips without watching the tutorial first. thanks suzanne

Betygsatt 5 av 5 stjärnor

5 Star Service

Thank you for a super quick delivery of my order I placed on Thursday night, it arrived Saturday morning!! Very impressive. Also thrilled to receive a mystery gift which was actually a colour on my next order list and a lovely little make up bag with your new logo!!
I’ve always recommended you anyway to my friends, but will be shouting from the rooftops now!!

27 april 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Marian, we love to hear this kind of feedback and thank you for being so kind as to take the time to write a trust pilot review for us. keep shouting.. suzanne x

Betygsatt 5 av 5 stjärnor

The BEST nail kit and most AMAZING polishes

Bought the nail starter kit and it’s brilliant - there are also so many amazing colours to choose from. My nails last so much longer with 14 day polish and it’s so easy to do at home. Even when I go to the salon (which is now rare!) I bring my 14 day polish with me! The best nail product out there and can’t recommend it enough!

5 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute nightmare to remove this from…

Absolute nightmare to remove this from your nails, it completely weakens your nails and I always had such strong nails. I followed instructions step by step that were provided with kit.

5 mars 2024
Omdöme utan inbjudan
Logotyp för 14 Day Manicure

Svar från 14 Day Manicure

Hi Elaine, sorry to hear your having problems with the acetone removal and our miracle gel removal. We have a live training on this week if you would like to join in with our Nail Tech can give you some help to get you up to speed. Were here to help and would love nothing more than to be able to give you the training so your an expert at the removal. Hope your nails are still looking good and hope to hear from you soon. suzanne 0833842260 x

Betygsatt 5 av 5 stjärnor

Great kit for beginners and busy lifestyles!

Amazing product! It is so easy to use. I have always been bad at painting my own nails, but using this kit has helped me improve a lot! I now enjoy painting my nails as it saves so much time! It is my own self care ritual on a night in. I can experiment with different colours that would usually cost me a fortune in a nail salon. I would recommend buying this kit if you have a busy lifestyle and love being glamorous at the same time! Great quality nail products!

2 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Save time for yourself

Having a busy schedule always made me reluctant to book myself for getting my nails done , so I decided to teach myself with the 14 day manicure and the tutorials.Unfortunately the lamp just stopped working after 4 uses , so I contacted Suzanne in 14 day manicure and got a very prompt delivery of a new lamp .I am delighted and can start painting again ..so easy just to do my nails in my own time no pressure of appointments , parking etc
Would highly recommend and follow the tutorial and nail care advice .

2 mars 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer